Posts by Riot_Aotus

CoUsT

A quick thought: Why not use Selenium or other web testing frameworks to make sure functionality doesn't break? Or there are some cases or functionalities that can't be tested this way?

I think we do or at least can use selenium in some places, though I'm not familiar with it. This is definitely something I want to look into further to see if we can leverage it.

Namisaur

Is it just me or is the Training Tool broken? Can't load a training tool game at all.

Definitely broken. Looking into it~ Appreciate the report!

Menelwenn

I've been running on a bug with the Riot client itself.

Having the same logins for both Live and PBE Servers bugs out the Client.

If I try to connect to PBE Servers, it will automatically switch me to Live EUW Servers (As you can see on the video bellow I'm French so this is my main server, don't worry about Random picked up server).

Whatever I try to open the Main or PBE client, it switches me anyway and signing-out is not working either to help me connect to my PBE Account.

I'm pretty sure this is linked from me using the exact same creditentials for both servers. So I'm probably not the only guy running this issue then.

Here is the video I captured minutes ago (after your post)

I'll try in the meantime some basic Troubleshooting stuff (Repearing, Reinstalling, ect) and eventually have different logins.

Gl hf !

EDIT : Changed the logins and I learned something : using your Live account logins will connect you to the Live Server anyway! Whatever you picked PBE or Live (EUW).
Launching the PBE client and selecting EUW Servers and entering my new logins of my PBE account connects me to PBE.

So the Selecting Region button has literally no impact on the Riot Client.

Heya! The regionless login can definitely be confusing. You should no longer have the same login credentials for any one account, regardless of region. I'm not sure how it works if you had the same login for each region, but I know when I created a PBE account, it wouldn't let me keep my live login; which it sounds like you got that sorted out. You can now use the same League icon on your desktop to launch any region since it's all account based (no two regions can have the same username)

Micakuh

Is this the reason why the practice tool seems to be bugged or something? I can't seem to start a practice tool game. When I try to create one and click on "find match" the button doesn't do anything. Asked a friend and he seems to have the same problem as well.

I'm going to look into it, it's possible this is the cause though. Thanks for the report!

We need your help! We have upgraded the Chromium version that the League Client runs on.

TL;DR- We've been doing work behind the scenes to improve the performance of the League Client. Functionally, you should see no change (other than increased performance!).

However, we need to ensure that all areas of the League Client are still functioning as intended. As you check out 11.17 on PBE, please keep an eye out for any bugs or unexpected behavior while interacting with the League Client. We are specifically looking for things that haven't been seen on live and are new to the build (your best guess is totally fine too!).

For a full rundown of the work we’re doing, check out our Client Cleanup blog.

We really appreciate your help!

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Do you have low-spec enabled? If so, try un-checking the box at login before the missions window pops up.

MQ2000

My friends tab folders move around by themselves, even tried clean reinstalling but didn’t fix the issue

This is a known bug unfortunately :( It's not a straightforward fix due to showing friends for multiple games in the social panel.

Did this end up getting resolved?

Am1t8

anything you desire!

@amit8- what’s a hidden talent no one knows you have?

Dracoknight256

Honestly,my biggest issue so far is post-game. Honor screen crashes my client 66% of the time.

Have you noticed if you crash after you’re clients been running for a long time or are you seeing this after starting up and playing a game or two

EuroNati0n

Moving this comment over to the thread from your og post, but what's going on with the key fragment bug?

This one has been a tricky one. We haven’t found a definitive way to reproduce this yet. Have you noticed any patterns for when this happens? Does it happen every single time you receive a key frag?

showmeagoodtimejack

how did it get this bad? what was the QA process like throughout development?

A lot of the issue players see in the client are inconsistent at best, due to many factors like hardware, connection (yes, sometimes it's lag), antivirus software, and other programs a player might have installed. The things we can get accurate repro’s for are the things we can start fixing (depending on the severity of the issue). Depending on the type of work we do during a given patch we will run focused testing along with regression testing (full sweeps of the client) on the areas we specifically touched. At the end of each patch we run what we call an exit sweep to make sure everything in the client is working as we’d expect.

Something to keep in mind is that not all bugs are seen the same. If something is ear-flicky, that bug might sit on our backlog longer due to us prioritizing more critical work.

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popegonzo

Thanks for all the hard work on the client cleanup!

My question is around the loot tab: are there any plans to allow players to remove, or at the very least streamline, the animations? They were cool at first, and I'm sure there's a healthy portion of the player base who enjoys them, but I don't think I'm alone when I say that I just want to open a box. I don't need a neat animation to forge the key and then a neat animation to open the box.

Enabling low spec mode in the client will definitely improve your looting experience!

[deleted]

[removed]

Could you please be a little more specific? :)

This bug report was insanely helpful! We were trying to figure out why this would sometimes happen and other times be fine. Regardless of the dodge, the second time you enter champ select in a session, your champ select will be broken. Thank you!!

popegonzo

I don't think this is directly related to the client - maybe the in-game client, but last night I started closing my out of game client during the match & it helped at first but not always:

I get either a memory leak or some kind of network problem while I'm playing League with a web browser open (ie I've got spotify going in the background or something). Even with the one window open, and I've tried Firefox/Chrome/Edgium to no avail, eventually it just bogs my game down until I close the browser. I tried just powering through it & it actually DC'd me from the game until I closed the browser.

It may well be a PC problem to troubleshoot, but I only noticed it start happening maybe a month or two ago, and I don't see it happening with other games.

Is the client cleanup involving the in-game client, or is it only the out of game client?

Edit for posterity: I'm fairly strongly convinced it's a browser ad. It happens frequently on u.gg, and it happens occasionally on other sites. My next step is to turn on an ad blocker & see if that does it.

That's really strange. This shouldn't be related to League Client (unless its been open for a long time). I've seen this with Chrome before and had to exit out of that but I'm not really sure, sorry!

Fictitious1267

Feedback:

  • Why doesn't the rune page auto save after every click. Clicking a save button seems like extremely old tech.
  • Why does the rune page need it's own popup that requires you to move in and out of during champ select? Why is it not integrated in the champ select window so you do not need to open and close windows while performing other tasks?
  • The ability to scroll wheel through skins, rather than spam clicking.

For players: If you have issues with memory leaks and other ember issues related to that, set your client to close while in game. This will forcefully reboot your client regularly so it never builds up. It's not that bad of a wait after a game with the improved boot up time.

Appreciate the feedback. You have some really interesting ideas that I want to present to the team. There's likely a number of technical issues and limitations that prevent us from implementing these types of changes, but I think they at least worth looking into.

In regards to the 'set client to close in game' - it's not a bad idea but I think the experience can be a bit janky since there are more stutters and less feedback given than if the client remained open. I'm not sure if this option actually 'reboots' the client but if people are really struggling with their end game experience, it could be worth a shot.

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CaptainCaptainBain

Piggybacking to add:

  • The rune page, as it is now, works horrendously when you're on the secondary tree and want to change one of the runes while staying in the same rune path. For example, you have Presence of Mind and Cut Down, and want to swap one of those for Legend: Tenacity, but the client randomly picks which one you want to replace, instead of replacing the one you tried to edit.

This should hopefully get a lot better next patch. Sit tight!

PoopyAlpaca

Server: EUW
Type: Client
Description: When i start looking for a game in ARAM/URF mode I get the message below my profile banner "Players are not ready". For Summoner's Rift the button doesn't change after clicking it. After clicking it multiple times I somtimes get the message that I "Declined too many matches in a row". I playing solo and not in a group. I'm in a closed party. Restarting the client did not help.
Expected result: Start looking for game.
Observed result: No action taken or error message.
Reproduction rate: 100%

Did this ever resolve?

Goldw1nd

I may have to format this later cause currently on mobile.

- Server: EUW

- Type of Bug: Visual Bug Lobby / Champselect

- Description: Chatting moves some "black screen" up the client (see video)

- Video / Screenshot: here

- Steps to reproduce:

  1. Create Lobby with 2 (or more) players (to enable the chatbox on the bottom left)
  2. Type some messages
  3. Try to copy from these messages. The more messages you sent the more your screen becomes black.

- Expected result: No Blackscreen

- Observed result: "rising" blackscreen

- Reproduction rate: 10/10

- System specs: Win 10, Ryzen 5 1500x, RX480. 8GB Ram

This is pretty janky. Nice find!