Hi, just following-up. We have your account and are in process of running the script to fix this issue.
During the server transfers, a number of players like yourself (around 50 players total) got swapped, but without their collections. We tried to fix them as soon as we discovered them but obviously missed some.
That sucks; thank you for your unreasonable patience so far. Will provide an ETA on the fix once I have it.
You know what, they just did ;)
Disclaimer: this card back has nothing to do with me being employed by rito! It was a long process of good ol' interviews and stuff!
Say hello when you get your slack set up!
We recently completed a sweep of all accounts that had transferred shards incompletely; you should have been captured in that, but it sounds like you haven't.
We'll get it fixed. There's no way you're going to start a new account and have to get all those cards again even if I have to ship you the coins myself. Please DM me your ticket number / account name
Hey there. As you've probably seen from some other posts, LoR doesn't officially support tablets today; that's partly because of issues like this!
If we do move to support tablets properly in the future we'll be sure to consider 4:3 / especially large profiles like these.
Thank you! Will there be a notification or pop-up when we return that the previous game was annulled? Or how will we know it's a Riot service blip, and not our own internet connection crapping out?
Not in 1.1; we'd like that eventually, for exactly the scenario you described.
Hey everybody,
We strive to keep Runeterra up and running and available for play 24/7. Even when we’re making spicy changes or rolling out new patches, our goal is to have zero downtime so you all can keep deckbuilding, Braum Waving, and pummeling each other in the queues.
Over the last couple weeks we’ve had a couple of service blips, and we’re appreciative of everyone’s patience and understanding as we address emergent issues. Interruptions are annoying enough on their own, but what we really didn’t love was discovering that some players had received frustrating losses as a result.
The general sentiment on the Gameplay team was that that’s unacceptable, so u/riot_apiris slipped a last-minute change into the release. Since 1.1, players who are caught mid-game during a service interruption won’t be at risk of receiving a loss. If both players get disconnected, the game won’t count.
Improving stability is always a priority for us, but chances are good this’ll be relevant to you at ...
Read moreThanks for making this post. We know this bug really sucks.
It will be fixed in patch 1.2.
Would it be possible to change the tooltip to clarify the owner of the captured card? It can be ambiguous now.
It is possible and we talked about it, but that would've taken a bit more time so we went with this quick fix for now.
Oops looks like we might’ve missed adding this to our patch notes. Sorry about that. Glad you all think this is helpful
Thanks this is a bug and is resolved - should be in for 1.2
WHATS WRONG WITH CALENDARS!
WHY ARE THEY SO MUCH PROBLEM :D
Some countries do not use the Gregorian calendar, and being a broadly international game we need to account for the fact that the date is 12/5/2563 in Thailand today, etc.
Wanted to ask: Is it intended that a 6/5 Vi with overwhelm will level up when striking a unit with 1 HP?
Seems like the system adds the 5 damage done to the enemy nexus to the 6 attack Vi has struck with, resulting in Vi being considered to have struck with 11 and therefore leveling up.
Not intended; should be fixed tomorrow as well!
So no fix for the bug where my opponents' avatar are always the same as mine?
Looking at v1.2 for that fix.
Are there going to be fixes for clients that have issues with decktrackers (like mine)?
I don't know if we have anything related to decktracker issues - can you submit in-game reports or DM me?
And the visual errors of the Dawn and Dusk card? Frostbited allies are showing as if they didnt have zero power.
should be fixed