Greenzombie04

I want to support you buy buying the battle pass but cant figure out how. I like to think I'm tech savvy too.

Oh dude, yeah. This is a problem I'm trying to address right now. Thanks for asking! On the top left corner, you'll see two little wheels. The one on the right is the Battle Pass. Click it. On the bottom right of that screen, you'll see a prompt to buy "PREMIUM" for 1000 VP. That's the premium battle pass. Right now it just looks like you're buying the next checkpoint in the Battle Pass and that's DEFINITELY not what it is lol. Like I said...I'm trying to work with the team to fix that like right now lol.

Martyks

At least dont force people to spend more than they need for items if they want to support you, you pretty much always need to buy multiple packs because the prices are set in such scummy way.

Do you mean of the VP? Like buying VP bundles? Across all the different content we offer, it would be extremely difficult for us to make sure that there's always a VP bundle that captures exactly the amount players need. And I don't just mean as a game: purchasing in-game currency is done in collaboration with a central Riot team that handles it for League, Legends of Runeterra, and VALORANT. When we've chatted with players about this, we've learned that it's frustrating for a first purchase, but the frustration usually goes away pretty quickly, because it's very, VERY rare that players only buy cosmetics once in their entire lifecycle. It almost always gets put towards a later purchase. Please know, though, that this is something on our radar. We're keeping tabs on how players feel about this, and if we have good reason to prioritize this issue over other issues, we'll do that :) I hope this makes sense!

Hanzai-Jikanda

I mean in league of legends, Riot added a feature that basically gives you free skins without paying anything if you play the game. Valorant is still super new, don't expect free skins/ cheap skins this early, they still need to make up for their losses since this is a free game, all that marketing and all the employees working don't come cheap. I'd bet that we will get a system that gives free rewards/skins if you keep playing the game, just like league.

Hey fam! Just a reminder that you do get free cosmetics :) Through the character contracts and free battle pass, you get gun skins, calling cards, gun buddies, sprays, titles, etc. Don't forget to equip those when you get them lol!

Yolo_Quant

Yep. All my friends got it, it just how it is. Riot did the research and they know what they doing.

Personally I went in and got it because IMO riot deserves. They gave me an awesome game with quality servers and decent anti cheat. Not adding the fact that they are listening to the community.

We're trying our best to deserve your support fam :)

SimplyFrankie

Hey! Thank you for your response, I truly appreciate it, you have no idea!

I was able to reproduce it 100% of the time during the last few patches released in the beta by being tabbed out or not having the game focused when the game would load into a match!

Ah gotcha, that makes a lot of sense. I will go ahead and test this once the game is live in NA and I'll let you know!

Again thank you so much.

I've heard some reports that this is still happening - have you been able to reproduce it with your method?

Hey there OP.
I'm aeneia. I'm the researcher who worked on the pricing strategy for VALORANT (of course working closely with other folks, like our Rev Strat Guru SWAGGERNAU7).
I wanted to say thank you for this. A LOT of work went into determining our pricing strategy. And not just a few devs in conference rooms: we ran labs, surveys...made massive adjustments and tweaks...then more surveys, then more tweaks...all to create what you see in the store today.
Being honest, when I first joined the team and heard about our intentions for pricing, I wasn't convinced. I played League of Legends for 8 years and spent $20 that entire time for skins. I'm not a whale, not even close. But once I talked to our players...once I understood how all of our systems work together (Battle Passes, Character Contracts, Bundles, and more things we haven't announced yet!)...it made sense to me. And I've actually come to a place that I feel good about what we've put out there.
I'm working today, so I can't s...

Blastoiize

Seems like most people in this thread are expecting and feels entitled to the month's worth of chocolate. Even tho the game is free and you don't actually have to give them anything.

I can understand, though. It's really hard to see something that you want, only to discover it's not as accessible as you want. I appreciate your mentality on it :)

maxmurdoch

Thanks very much for your response.

SR achieves the goals you're describing well. I hadn't seen people asking for this. I'd only seen people asking for the things I described, which aligns with what I personally want, so I made a lazy assumption.

Still loving Valorant. Looking forward to whatever game mode you're cooking up!

It totally makes sense that you'd make that assumption. It's why we (at Riot) HAVE to do research. We're all gamers, and I can't tell you how many times we thought the players would want something (because we wanted it ourselves), then got totally put in our place when the players actually had a chance to speak for themselves. Thanks for engaging with me on this, and I'm so glad to hear you're enjoying the game! :)

JeffyP0PcorN

Do you know if the region locks are always going to be this harsh? I’m going back to UK to study at the end of the summer and would definitely prefer not to lose all the stuff I worked for.

I’m not sure since I don’t work on that area. I recommend asking player support that too.

MrsPrater

Can everyone see the finisher animation? That's gonna be the decider in if I buy. And can folks spectating you hear the cool sounds and see the animations? :o

Yes everyone who’s looking at the finisher can see it! And yes same for animation and sounds if they’re spectating you. :)

JeffyP0PcorN

Thank you. Just double checking, switching region removes my close beta gun buddy right?

Not sure. :( Player support would know!

JeffyP0PcorN

I have, but I also switched region. I know region locks are a thing, so I can’t complain about my gun buddies, but I have submitted a ticket about points. I just think it’s kind of stupid to region lock valorant points that I paid for

It might be an accident so I’m glad you submitted a ticket. Hopefully they can fix it for you!

JeffyP0PcorN

Same here. Maybe a glitch

If this is VP you paid for you’re missing, I suggest submitting a ticket! https://support-valorant.riotgames.com/hc/en-us

Was this VP he paid for? I recommend he send in a ticket to player support. https://support-valorant.riotgames.com/hc/en-us

RaggyStyle

I'm from oce and I bought the battlepass and I got neither my level 5 nor 10 character unlocks. It still hasn't been fixed for me yet either. Is this still being worked on?

Yes it is. I believe earning should be fixed for most people - it's possible some of your inventories got into a weird state due to the bug & that could impact earning new stuff. We will be looking into that part tomorrow.

Thanks for your patience

Paradox_Wolf

My friend and I are both having our mission progress randomly reset or go back to a previous state. Each match it bounces around, like we'll see 4/10 matches played for a mission. Then after that match it'll say 1/10 matches played. Then next match it'll say 4/10 again. Seemingly random.

We're tracking that issue too. It'll be tomorrow before the team can dive into it. Sorry you got hit with it. We initially thought it was a visual bug since post game seemed to be working fine.

The team is working on a fix. If you still are missing it in a few days, can you submit a ticket to player support?

Jlesaistu

Get a question, I did not get the 1st free agent, but got the 2th one. Now, it have switched to the "agent contract" mode.....Cannot see the free agent anymore.

Hope i will still be able to redeem that free agent

We will get you that extra agent unlock - thank you for your patience. I'm glad the 2nd one worked :)

InriSejenus

Same same, any ETA on retroactively earning rewards? Feels really bad to be locked into only the stock agents for the first couple dozen hours I play the game because I spent $10 on the battlepass.

Appreciate your patience & know that this sucks - we are working on it

UniqueUsermane

Im in EU and not only i didnt get the rewards i unlocked but even the one im unlocking now are stil unavaiable to me.

Not bashing or anything, just trying to give info, i really hope to see it fixed tomorrow!

When did you last level up and earn one? We had a separate temp issue that’s made it hard to validate