Any update on on the BP unlocks that that were completed and not rewarded yet?
We’re still working on it. I can’t give you an exact ETA I’m afraid. As of this morning we feel good about the core code of the fix, next we need to finish the validation code, deploy it, then get the list of all affected players, apply the fix, then deploy the fixes to the different environments around the world.
So it’s definitely not going to be 1 hour, but I’m hopeful it’s less than 24 hours.
To 2. i would be interested in why ? Couldn’t you just check what BP level the user has, compare that with his or her current collection and update if missing ? Or how would such a thing be done ? Really curious.
I’m just a producer & not one of the smart people working on the fix, but our approach actually seems pretty similar at a high level to what you’re suggesting. It’s just that when you’re dealing with this number of players & this amount of data things can become complicated.
When the team is deciding how to action your high level steps, they need to factor in all of the systems and account for ways it could go wrong so that the fix works cleanly and doesn’t have unintended consequences (for example, what would happen if you finished a game and earned a bunch of content half way through us running the fix program? Would it end up getting your account into a more complicated state or would everything be fine?)
Read moreDo I need to open up a ticket or will people who did not get their skins or second agent unlocked just randomly get them when this is patched?
You should just get them when we apply the fix. If you see the fix is live and you have played a game after it’s live (this step might be needed to trigger some things), but you still don’t have your stuff I would make a ticket then. Before then, there’s no need as the fix will come either way.
So when approximately can we expect to see the items we missed out on?
I’m sorry I can’t give you an exact timeline till we’re confident it’s fixed. This is complicated, but it’s our top priority. FWIW it took most of the night & a morning to fix the forward facing progress, but back granting has a few more steps & systems involved
Still having a repeated issue with weeklys resetting progress after joining a game. Very frustrating since I am less than 500 damage from the 25k one.
Should be working now - fix went live 11pm PST for NA and earlier in Asia/EU
So uh, I'm not seeing that, best I have is "show teammate loadouts (hold), is that what I'm looking for, or am I just fuckin blind?
No, that's it! I was remembering the old name.
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Sorry to hear that. :( We’ve tried to make the game run on almost any PC hardware. You’ve turned down all your settings?
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Damn. You caught me on Reddit.
If that's the case, I think there might be a bug with the gun buddies list. They're not being grouped at the start at the moment.
You're right, buddies don't sort correctly. We'll fix that.
Idk if you'll read this, but I got up to go to the bathroom after a game and my 3 y.o. son bought the battlepass with coins I had already purchased. my state reopens on Friday and there's no way I'll 100% it now that I'm going back to work
I don't want my money back or anything to be clear, I'm just saying that you should subtract 1 person from your "battlepasses sold" count LOL. I just wasn't in intending on actually spending the coins on it unless I had gotten some considerable progress before it ends in two months. now I guess I have to
LOL! We'll keep that in mind ;) I hope you get cool stuff from it!!
I totally understand, just thinking of a monetization option I'd enjoy that seems consistent with the user experience language of the game. i.e. slotting contracts.
Totally! Like I said, I think the idea is brilliant! I just wish we could snap our fingers and implement these kinds of ideas lol
That's awesome!
I look forward to the results even if the majority don't feel similar feelings to myself.
:) fistbump!
I'm so glad to see you guys actually working on fixes. It's so frustrating that I unlocked pretty much anything from the first chapter in the BP but only got the second tier...
Also... are we going to keep the two extra lucky cat gunbuddies?
Thank you! The bad news is I believe the fix for getting you your stuff will also take your extra cat buddies away :(
Any news on the dailies not working?
Fix validated and will be live soon!
Would you guys ever consider selling a contract that doesn't expire that you could slot into your agent contract slot? You could even have them randomized and offered in the store to entice people to grab a good one when it's in the store for them. Like $10 for a 5 reward contract that takes a similar amount of time to unlock an agent. I just want to be working towards something that I can actually complete and feel like I'm getting more for my money. (And I honestly feel like battle passes end up being a bit of a whale trap/manipulative with tier skips)
I'm not sure! But unfortunately, it's not as simple as just slotting another contract in. A lot of dev time goes into building stuff like that, and we'd have to prioritize it against the bajillion other things we're asking our engineers to do. I think it's a super cool idea, though!
Missions including weeklies are still glitching. At this point it is becoming fucking annoying (excuse my rant) i should have all the weeklies done and dusted. Its really starting to hack me off if I am honest. This was working in the Beta - why have we gone backwards?
Yeah this was a weird condition that already existed in CB but didn't come to light until we added weekly missions for live. Appreciate your frustration though - I got hit with it myself for the new player missions and haven't been able to progress on one of them.
Status update: The fix was validated on staging and should be live soon as it makes it through the build process that I don't totally understand if I'm honest. (TLDR fix live very soon)
Any news on the blocked battlepass items bug? Should I contact support or wait?
The team is still working feverishly on it >< We know about it, and we'll be able to identify the impacted accounts without you needing to submit support tickets. So no need to submit one!
Actually it does a lot, that's a much lower number than I had seen previously.
I'd still love to see events and various other things to possibly lower that number but iirc 160 hours was the lowest estimate I had seen.
Glad I could point you in the right direction :) I'm the researcher who works with this stuff, and I'm actively working on a survey that will be looking at player feels on the Battle Pass. So if you get the survey, be sure to take it!
I don't know if this has already been addressed but I've earned some skins off the battle pass and they just never unlocked for me, also the weekly objectives are bugged, the play a game objective has been fluctuating seemingly randomly, after playing six games the counter was at 4 and I play one more and it's at 1 and so on
Yes! We are considering this an active, critical bug. The team is working on it as I type this :) I'm sorry you're being deprived of your hard-earned content, but we'll get it fixed!
Didn't expect anyone from Riot to see my comment.
Wish I had a clip to better illustrate what I mean. I have a particular memory of the rainbow wolf blocking my entire view of the bomb site because I killed the last man point blank in a doorway. Not a common scenario but it has scared me ever since.
Much appreciated!
For sure! I creep really hard on these threads, because sometimes the comments we need to see the most aren't the ones that get upvoted ><