Ah, just sent an email to the address on the play store. I tried sending an additional ticket through the link you sent.
Even though I stated Android in the ticket the site still requests log files. 🤔😐Also, please advise on the best method I can capture video off my phone for this, I've not done that before. 😅 I'm on a Nokia 7 plus.EDIT: I'm an idiot, I was trying to submit under the bold 'report a minor technical issue' category, found a more suitable category for it now.
I look like more of an idiot by misspelling 'crackling' in the title.
Android OS 10 introduced a record option in the pull down menu, but on older versions you either need to install a screen recording app or you can probably more easily get a friend or family member's phone and record your phone (as lol-worthy as that is).