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Hi @TheReal_USA_MAGA 

We have a prepared statement here, I'm afraid that beyond that I cannot speculate or comment. 

@saagar785 

Using Google DNS has a good chance of helping here: 

https://answers.ea.com/t5/Technical-Issues/Error-retrieving-Anthem-service-data-PS4-Pro/m-p/8664400#...

Thanks.

Hi @kingsamsin, 

You can request a refund from here on the EA Help site. From there you’ll be able to see if your games are eligible for the Great Game Guarantee and if you have games that qualify for a refund, you can complete and submit the refund request form.

You can also check the status of your refund request from your Order History on the order summary page.

1. Log in to origin.com
2. Hover over your EA ID in the bottom left corner, then click EA Account and Billing.
3. Select the Order History tab.

If your refund doesn’t appear in My Cases, and the processing time for your payment method has passed, contact us so we can help you out.

Thanks, 

EA_Lanna

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@ArcanitePrime wrote:

While running the Echos of Reality event we noticed that we weren’t getting the time increase for the time stamps. It’s also possible that we weren’t getting the time increase after completing the zones in the event as well. We didn’t take notice of it. 

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Can you provide any more details on this please? Anything you can provide that would aid in the investigation would be helpful

@NinjaVikingSWE @ArcanitePrime Taking a look into this now.