@AcTivE_MRVL Thanks for that info, any chance you can get me a video of this happening so we can get it up the chain to Respawn?

@AegisFalcon Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? 

Hi @AING_Ashby,If you suspect a user of cheating then please report them in game: https://help.ea.com/en-us/help/faq/report-players-for-cheating-abuse-and-harassment/

Hi @SHOVLEHUNTER,Awesome! Glad to hear it.

Hi @SHOVLEHUNTER,That's correct.

Hi @SHOVLEHUNTER,Sorry to hear this! To ensure we're speaking to the authorized account holder for any issues related to your account you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us for assistance. We can't assist with this type of issue via AHQ I'm afraid. Read more

Hi @TE_ONIM-X10,Sorry to hear this! To ensure we're speaking to the authorized account holder for any issues related to your account you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us for assistance. We can't assist with this type of issue via AHQ I'm afraid. Read more

Hi @Meerjungmannmann,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us for assistance.We can't assist with this type of issue via AHQ.

Hi @Iamfireareyou,For voice chat with a headset you'll want to navigate to Settings - Audio and then turn Off Disable Voice Chat, for text chat instead you'll then turn Convert Incoming Voice Chat to Text to On in the same settings section.

@Lowkeyz26 Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? 

@AhmedSobhy110 @TorontoCarry Is this happening on PC?

@moediggity42 @ThatRApollos Just to confirm -  you've followed all the steps at http://bit.ly/OriginVCError?

Can you try a cache clear - then launch Origin with Admin rights and let me know if that works?

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Hi @R1P3D,Please follow these steps http://bit.ly/ContactAccountDisputes to have this investigated. If you've already raised a case to the Terms of Service team on this issue and they've declined to overturn the sanction there is nothing further that can be done, the Terms of Service team have the final say on these matters. We cannot assist with a banned account in any way over AHQ. -EA Cade Read more

Hi @LuluLouie,Please follow these steps http://bit.ly/ContactAccountDisputes to have this investigated. If you've already raised a case to the Terms of Service team on this issue and they've declined to overturn the sanction there is nothing further that can be done, the Terms of Service team have the final say on these matters. We cannot assist with a banned account in any way over AHQ. -EA Cade Read more