Sully12333

I mean, saying shit like "our communication to you(aka the ticker) that a product of ours isnt working as advertised also isnt working and that is unfortunate" is a shit way to display yourself as a riot employee. A proper response would be "we apologize for any inconvenience these issues have caused and we are working immediately on a solution to make sure that products are released as advertised and our communication with our playerbase is working properly."

sorry mate, here is a hug

also I apologize for any inconvenience these issues have caused and I am working immediately on a solution to make sure that products are released as advertised and our communication with our playerbase is working properly.

cornmealius

So are we expecting to wait for a big patch (1.5 weeks from now) to fix this or a small patch? I feel kind of ripped off. The “bug ticker” doesn’t help people that already bought the skin.

For right now, it's scheduled for the next regularly scheduled patch. We noticed an increase in client crashes with our no-downtime patches, so we're being a little bit more careful in our deployments until we get a good handle on why that happened.

If there is a fix that we feel warrants the impact of an unscheduled downtime, the fix to the ghost would be brought along with it. We understand that this current state is frustrating, and we have some fixes we're prioritizing to make it easier for us to respond more rapidly to bugs like this one in between major patches.

NvmSharkZ

sorry to highjack the comments above but can this bug affect performance or something? I know it's anecdotal evidence but I bought the ghost when I logged on today and I've played 3 matches and in all of these I had massive fps issues, from normally having 130-140fps to ~90 even when no action was on screen, this wasn't happening when I played last night. I have not tried playing with the skin equipped and usually buy the ghost on pistol round, so maybe the render could cause some issues?

I'm not sure what may be causing the much lower fps, my pc is in the same state as last night

Should not have an impact on performance. The bug was related to one of the upper level upgrades of the ghost in the skin line. We haven't made any changes to the client since the patch this week.

Sully12333

Unfortunate... a million/billion dollar company should have more clear communication than saying shit isnt working and its "unfortunate". Holy shit, get your shit together.

Edit: my point is that a product that costs a lot of money that isnt as advertised and makes the company a ton of money is a serious problem. Not apologizing and saying it was "unfortunate" is a shit response to the problem

Do you need a hug my dude

Tharain

I can imagine alot of players buying the ghost skin and refunding it for not being able to upgrade... like I did since I was ingame and didn't receive any info.

Yup, unfortunate the in-game ticker wasn't working

We had to disable levels because of a bug where the leveled up third-person audio wasn't playing silenced, so it was gameplay impacting (as we've noted in the dev blog, anything that has an impact on gameplay, positive or negative, via skins, is a no-go for us).

Should have been a message in client on this - we'll put it out on social now, but I'm hoping in the future we can communicate these things pretty clearly in game rather than you having to go outside to social to figure it out.

snooberino

Just saying, I've never used the launcher since I logged into the game the first time, my game just starts up. Maybe get a notification in game so everybody could see it?

Should be there now. There's a bug with informational tickers that we'll follow up on.

TL;DR: All of us have probably been here at some point. Don't get discouraged! There's so much to this game outside of aim, aim is just easy to notice and reflect on (and get discouraged by). You will get substantially better, just keep focusing and building on your fundamentals and you will absolutely get there.

This was me when I joined the team. I'd played a ton of shooters growing up, but the one shooter I had never really gotten into was CS (I'm a big exception from most folks on the team in that regard). The biggest thing I can say is that it's easy to focus on aim as an area of improvement because it's so salient, but every time I felt like I hit a wall where "I just can't aim as well as these players", there was actually something else holding me back. My game sense, my utility usage, my movement and peeking, my general strategy and approach, my crosshair placement, etc.

As I've learned more and more about the game, the more I've come to appreciate that aim is important, but...

xX_-sQUiD-_Xx

Where can I find the tool tip?

Should be the purple button with the "!" on the launcher. The message should show up in the client next to the battlepass progress top left, but it looks like it's not consistently showing up. Looking into that.

EarthVSFlyingSaucers

Any word on the run/walk toggle being messed up for some people?

I don't work on that team, but I believe they are aware of it and investigating.

zwck

There should be a small benchmark test included in the game, which is accessible via a button. It should run a demanding 2-3 minute demo it should have some statistics at the end and a button to submit the data to you guys.

This will lead to solid statistics for us and for you, I personally hate these anecdotal stories, like "when I look at teleporter on bind and fart my frames drop to 27"

Great suggestion! This is something we're considering, but it would take a while to build it (and it would have to be built by the same people that do the perf optimizations)

Wrathofvulk

Thanks again for looking into it. Jw as a software engineer myself if you could give a high level overview of what the bug was? Seems like if you have the current contract level for each user and the content they have on the account this is something that could be backfilled pretty easily, obviously it's proving not to be the case but I'm curious what made this such a challenge to fix.

Please take my non technical producer version with a pinch of salt, but the game had a small enough issue that combined with a small issue in a central system to turn into a much larger issue.

For affected accounts, the game side got into a weird state and sent a bad request to a central service. That service rightly rejected it, but didn't send a failure message back, leading to the game and inventory services disagreeing about what you should have/get. This was a sticky problem to unwind!

[deleted]

[deleted]

The chat restriction on that account isn't due to any one thing that was said but due to a consistent pattern of negative speech that frequently gets reported.

I don't have access to chat logs but based on the amount of reports you receive across all your games I expect that you're often doing something that the people you're playing with find unsportsmanlike.

Edit: I don't have access to chat history since I don't commonly work with chat data not because the chat data is unavailable to people who do reviews.

DeathlyMeme

This may be unrelated, but are the recent PC freezes caused by Valorant on the team's radar? It's getting pretty repetitive.

A Vanguard update went out last night that might help but to be honest we haven't figured out what the cause is or how to reproduce it yet so we can't have high confidence that we've fixed it.

Jahsay

Seems like Riot is bringing League's system to this game where instead of banning the afks and trolls they ban the people that call them out.

Hijacking top post for vis:

This doesn't sound right. I don't think you can get a restriction for letting the enemy team know that there's someone afk on your team.

If you send me an impacted account name I'll look into it.

Rawbeatzmusic

3000 Mhz

Thanks!

Rawbeatzmusic

It's an average fps loss, I had 240 fps before with Cpu: amd ryzen 5 2600 and Gpu: Rx 5700 XT, so in the high end pc area. However after the patch I only got 160 to 140, sometimes dipping down to 110 fps in rare cases. Also mentioning that often times it happens when enemies are near me, so I also could see people abousing this to their adventage

What is your memory clock speed?

Heyo! We're actively investigating the issues with freezing this patch.

We've been closely monitoring the data and have not seen an indication in the data that average FPS has gotten worse this patch, so I'm guessing that for those of you experiencing the freezing, it may also result in FPS loss leading up to the freeze.

For those having FPS issues - Is it an average FPS loss, or are you experiencing hitches/freezes?

TheChubsta7

Nah, I don't have motion blur on, that stuff is ugly

We don't have motion blur in Valorant at all!

[deleted]

[deleted]

Thanks for the heads-up. We've got a fix for this in the upcoming 1.02 patch.