We're currently working on an emergency restart to fix a scaling issue now. We hope this will be brief and can get you all back in game. Apologies for the impact! We are working to resolve as quickly as possible.
Restart is done. There will be a login queue while the rush of players start hopping in.
Is there any place were you guys share information like this with everyone?
Theres nothing about this on playvalorant.com or twitter.com/PlayVALORANT.
Would be nice not having to search through all those reddit posts in the hopes to find a dev reply.
Usually we dual post on the twitter and on the status page. I was in the middle of troubleshooting and missed making the request earlier. Should be on there at the moment.
Uhm, that page doesnt really have any "solving" its just the basic FAQ side that i checked earlier aswell? Or am I missing something
They wanted to make sure you weren't missing anything. They figured the most likely issue is you're looking at the wrong email or it's in your spam. Have you checked both?
is there an update on the agent progression issue?
We have a fix that we feel should resolve it. We'll be applying it after we recover general stability again.
login name is ghalenn. And im in EU. Thank you btw.
Hi! Can you try seeing if this is your issue? https://support-leagueoflegends.riotgames.com/hc/en-us/articles/201751744
will you also be fixing the issue with the battle pass?
Yes, but we will probably apply that fix shortly after we get confirmation that the service is back in a stable state. We're reducing the amount of changes at the same time to make sure that we don't put ourselves in a worse state.
SEA server is also affected
We've reduced game starts in SEA to try to recover without a full restart for the moment.
I hate you all. I saw the skins in Beta and was like;
"Pffft, these all look like they were designed by a blind 12 year old for John Cena, no risk of me getting poor from buying skins."
Then you release and come out with these and the EXE skins.
You like scifi stuff huh? :D
Thank you so much for investing the same time to make skins right, like you do over at League. The improvements of your designers over the years is insane. Love it!
Thank you. :3 We've learned so much from League. We owe them so much thanks.
We're looking into some issues across several of our games servers. We're currently restarting our EU servers and are investigating reports of issues in the other shards.
Nope, still no email... :(.
Damn. I'll contact someone and have them respond to you here. Sorry about that! What's your login name and what region?
I bought them on sight 10 minutes ago and I didn't even know they had these cool animations. Very cool skins.
Awwww thank you! <3
you might not be able to talk about it, but can we expect some butterfly knife down the line? :P
Haha!! You are right, sir! I cannot talk about it. ;)
are you allowed to give any info about the toy collection? It's definetly one of my favs but they never appeared in the shop, I only saw some creators with it :(
Oh, hi! I'll repost what I've said elsewhere:
Reposting from elsewhere:
I can't say. ;) Some of the skins from Closed Beta (and pre-Closed Beta) will come back, but others won't. Whatever does come back will get an update, even if it's slight.
They look so gorgeous. OMG. I'm just sad Reaver is not on the shop. I hope its back soon, cuz I loved that awesome Operator.
Thank you!! That's so nice of you to say! I'll repost what I've said elsewhere about skins from Closed Beta, like Reaver:
Some of the skins from Closed Beta will come back, but others won't. Whatever does come back will get an update, even if it's slight.
Well as much as I'd like to buy these, something is broken on the top up iframe and I can no longer scroll left enough to consent to the purchase. (720p resolution). Is this bug known? u/Riot_Preeti
I have not heard of this! Can you post a link to a screenshot? I'll report it.
On one hand please keep making skins this good and keep up the good work, on the other hand please dont its gonna destroy my wallet lol
lol! Thank you! I hope we make stuff you guys like. That's all! :)
we love you all so much <3 <3 <3 /sob/
Does this include error 7? Your page says my account might be suspended but I never played the game before. Anyway I appreciate the response!
I would wager that errors during this time are related to the downtime. Not sure why 7 would be popping up, but it's likely that it's failing to initialize properly.
When will you guys show Phantom some love?? So many good vandal skins and none for phantom... I'm dejected
There will be Phantom skins eventually. What kind of theme would you like to see?