" rumblestrips wrote: pretty sure i've already activated my free mystery box by spending points but is there a way to be completely sure?You should be able to check this under the Account transactions -> View microtransactions option on your account when logged into the Path of Exile website. Your free mystery box will show as Thaumaturgy Mystery Box with the time and date it was added to your account, but will not display a point value. :) Read more
" CrystalNix wrote: Does anyone know when/if the MTXs from the Thaumaturgy boxes will be available in the shop ?Every microtransaction in the Thaumaturgy Mystery Box will be available in the store roughly one month after the Delirium League ends. :)
" dragon15423 wrote: Hello,can i still upgrade from my previous purchase of 20$ pack to the new league pack? Or is valid for only this league?tyHiya, Any plain point packs purchased since 9am 25th February 2020 (NZT) should be available to be used towards the Delirium Supporter Pack upgrade. :) If you have any issues with this however feel free to contact [email protected]! Read more
" Väliliha wrote: Hello,I dont see the mystery box. just wondering im i claiming it too late or what?Hiya, I'm afraid this offer ended Sunday, April 5th. I am very sorry if you missed out!
" GnUeN wrote: i did not recive any box either and my account is old@GnUeN I double checked and it looks like you received a Dark Advisor Pet!
" SlimJimx3 wrote: Unfortunately I have not gotten anything either. Going to my Microtransaction Stash it says "You have no microtransactions to display. Click below to buy some from our shop."@SlimJimx3 Is it possible you may be posting on an alt/secondary account? If so and you are still experiencing issues with this would you please contact [email protected] with the account name/character name from your main account?
I actually just bought Stash Tabs but I never got to see the free Box. Appreciate your support, stay safe!
" my1racle wrote: Странно сделал все по инструкции открыл магазин, несколько раз ...Read more
" Artish26 wrote: I have not received one :(@Artish26 Appears you have already opened your free mystery box, would you check your in-game microtransaction for any new skill gem effects?
" kethen wrote: Sorry, I'm a bit new to the game. How to I access the courtesy Thaumaturgy Mystery Box from the in-game shop?Thank you@kethen Would you check if you may have possibly received a Hideout decoration at all? You should be able to do so using the edit feature while your character is in your in-game hideout. Read more
" Magus93 wrote: Hi all,Followed the process, and got nothing.after getting in the shop, I opened MTX tab and nothing in there.Thanks in advance.@Magus93 Would you check if you may have possibly received a Hideout decoration at all? You should be able to do so using the edit feature while your character is in your in-game hideout.
" Scroupy wrote: Yeah I haven't seen my free one yet, the scientist stuff is so cool!@Scroupy Looks like there was a slight error adding your free Mystery Box, would you please check your in-game microtransaction stash to see if you have received this now? Read more
" thebuns1318#9914 wrote: I purchased the Paladin supporter pack $30 version hoping to get the $60 version after per the previous threads i saw. I do not have the points nor the cosmetics in either POE1 or POE2 its been over 24 hours since purchase.Careful giving GGG money on console seems like this has been an issue since launch and still not fixed.Hiya, I've made a small adjustment to your account - if your purchase does not show up after loading into a new instance would you please send an email to [email protected] so we can look into this further for you. Read more
" thebuns1318#9914 wrote: I purchased the Paladin supporter pack $30 version hoping to get the $60 version after per the previous threads i saw. I do not have the points nor the cosmetics in either POE1 or POE2 its been over 24 hours since purchase.Careful giving GGG money on console seems like this has been an issue since launch and still not fixed.Hiya, I've made a small adjustment to your account - if your purchase does not show up after loading into a new instance would you please send an email to [email protected] so we can look into this further for you. Read more
" Starbrite wrote:Errors typically only occur when the email address trying to be added is already associated with another account, however if you are having issues with this would you please contact [email protected]? Including your account and a few character names would be greatly appreciated. :) Read more" Rachel wrote: You can add an email to your account by navigating to your account page on the website, after which you'll be able to log into your existing account via Steam OR the standalone client, whichever you prefer. :)The email links are broken
Hi Exiles!If you are experiencing any issues claiming your Twitch Cosmetic Bundles, and you have not done so already, would you please contact [email protected] so we may be able to look into this for you?If you could please include any error messages you are receiving as well as your account name and a few character names that would be appreciated. :)
" Beats_Me wrote: Is this for PS4 also? I'm not seeing the yellow text while playing, so I'm wondering if this is across the board for all systems?Hiya, As stated in the original post "This offer is available on both PC and Consoles." If you are having any issues receiving your free Glimmerwood Mystery Box after making a purchase in the Path of Exile shop please contact [email protected] and we'll be happy to look into this for you. :) Read more
" Belyiste wrote: Been 4 hours since ive opened my ticket...i got first respond in the first 5 mins then nothing because of missing information, doesnt seems normal for a email reset...-_-Hiya Belyiste, We are very sorry for any delay in getting back to you however, we are working very hard to process through as many tickets as we can. I am very sorry for any continued delay! Read more
" Beats_Me wrote: Is this for PS4 also? I'm not seeing the yellow text while playing, so I'm wondering if this is across the board for all systems?Hiya, As stated in the original post "This offer is available on both PC and Consoles." If you are having any issues receiving your free Glimmerwood Mystery Box after making a purchase in the Path of Exile shop please contact [email protected] and we'll be happy to look into this for you. :) Read more
" Beats_Me wrote: Is this for PS4 also? I'm not seeing the yellow text while playing, so I'm wondering if this is across the board for all systems?Hiya, As stated in the original post "This offer is available on both PC and Consoles." If you are having any issues receiving your free Glimmerwood Mystery Box after making a purchase in the Path of Exile shop please contact [email protected] and we'll be happy to look into this for you. :) Read more
" Beats_Me wrote: Is this for PS4 also? I'm not seeing the yellow text while playing, so I'm wondering if this is across the board for all systems?Hiya, As stated in the original post "This offer is available on both PC and Consoles." If you are having any issues receiving your free Glimmerwood Mystery Box after making a purchase in the Path of Exile shop please contact [email protected] and we'll be happy to look into this for you. :) Read more
" KarusUSA wrote: Why I cannot receive the lv35 reward? I am playing in PS4 and it is my first character reach lv35. Anyone know?Hiya, Please contact [email protected] if you are having issues with this and we'll be happy to look into it for you. If you could include a few of your character names as well that would be greatly appreciated. :) Read more
Hi Exiles, If you are having any issues with this would you please contact [email protected] so we are able to look into this for you? If you could include your Path of Exile account name and a couple of character names as well that would be super appreciated. :)
@xhopesfall24I have gone ahead and posted a response from Stacey on this below, I hope this helps!
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" Stacey_GGG wrote: Just chiming in here, it is not uncommon to receive physical items from J!NX (T-Shirt and Hoodie in this case) separately. The Signed Art Pack is shipped from our office in New Zealand, so this will arrive by itself also. :)
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"Hiya, You should be able to find the digital soundtrack download under your profile on the Path of Exile website while logged in. You can click your username in the top left corner of the screen and check for a link called "Digital Downloads" on your profile. :) Read morefishbeat wrote: hey is it possible to get the music of these? just love it!