This is a stressful time for many of us in the world and we want to bring a little light to the moment by offering a free Thaumaturgy Mystery Box! To redeem a free Thaumaturgy Mystery Box all you need to do is to open the in-game shop! The Mystery Box will be automatically added to your account. Please note that visiting the shop on the website does not trigger the free box - it must be accessed from inside the game client.To receive a free Thaumaturgy Mystery Box, your account has to have been created prior to today. It's only possible to get one box per account. The offer is available for PC, PS4 and Xbox One!You'll be able to collect one free mystery box any time within the next week. Stay safe, everyone! We wish you all the best.

" Magus93 wrote: Hi all,

Followed the process, and got nothing.

after getting in the shop, I opened MTX tab and nothing in there.

Thanks in advance.

@Magus93 Would you check if you may have possibly received a Hideout decoration at all? You should be able to do so using the edit feature while your character is in your in-game hideout.

" Scroupy wrote: Yeah I haven't seen my free one yet, the scientist stuff is so cool!

@Scroupy Looks like there was a slight error adding your free Mystery Box, would you please check your in-game microtransaction stash to see if you have received this now?

" Artish26 wrote: I have not received one :(

@Artish26 Appears you have already opened your free mystery box, would you check your in-game microtransaction for any new skill gem effects?

" kethen wrote: Sorry, I'm a bit new to the game. How to I access the courtesy Thaumaturgy Mystery Box from the in-game shop?

Thank you

@kethen Would you check if you may have possibly received a Hideout decoration at all? You should be able to do so using the edit feature while your character is in your in-game hideout.

" GnUeN wrote: i did not recive any box either and my account is old

@GnUeN I double checked and it looks like you received a Dark Advisor Pet!

" SlimJimx3 wrote: Unfortunately I have not gotten anything either. Going to my Microtransaction Stash it says "You have no microtransactions to display. Click below to buy some from our shop."
I actually just bought Stash Tabs but I never got to see the free Box. Appreciate your support, stay safe!

@SlimJimx3 Is it possible you may be posting on an alt/secondary account? If so and you are still experiencing issues with this would you please contact [email protected] with the account name/character name from your main account?

" my1racle wrote: Странно сделал все по инструкции открыл магазин, несколько раз нажал кнопку M? После этого нажал кнопку N в поисках коробки по прежнему нету ничего, каждый день с момента этой акции и ничего...

@my1racle Я дважды проверил это для вас, и, похоже, вы получили Броню Ученого!

" guoke520 wrote: THANK YOU FOR THE FREE BOX. EVEN I DDINT KNOW WHERE TO FIND IT YET

@guoke520 I'm afraid it states in the announcement "To receive a free Thaumaturgy Mystery Box, your account has to have been created prior to today." Unfortunately your account is too new for this promotion, I am so very sorry for any frustration caused!

" Väliliha wrote: Hello,I dont see the mystery box. just wondering im i claiming it too late or what?

Hiya, I'm afraid this offer ended Sunday, April 5th. I am very sorry if you missed out!