Posts by EA_Barry

@Cozzolino92 

System Requirements are a statement about performance and compatibility.

POPCNT may be a relatively obscure CPU instruction but the requirements for the game were chosen so that the stated compatible CPUs and newer would all have that instruction available.

The argument that older, relatively high performance CPUs should be able to play doesn't fly specifically due to this missing CPU instruction.

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@Matt68_ESO 

Thanks for posting. Running your hardware at stock clock speeds is a well known troubleshooting step and is even more relevant these days as so many manufacturers are doing 'Factory Overclocking'.

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@Zerox50h 

This game requires the POPCNT CPU feature and the minimum requirements reflect that need.

MINIMUM REQUIREMENTS:
OS: 64-bit Windows 7
Processor (AMD): AMD FX 4350 or Equivalent
Processor (Intel): Intel Core i3 6300 or Equivalent
Memory: 6GB - DDR3 @1333 RAM
Graphics card (AMD): AMD Radeon™ HD 7730
Graphics card (NVIDIA): NVIDIA GeForce® GT 640
DirectX: 11 Compatible video card or equivalent
Online Connection Requirements: 512 KBPS or faster Internet connection
Hard-drive space: 22GB 

Thanks.

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@Pretzelnutcake 

My point exactly!

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@XLG-sKilleader 

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/
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@DankingWeedman 

Good stuff, thanks for letting us know that worked.

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@DankingWeedman 

You have some failed Windows updates in your Dxdiag, run Windows Update and install any available updates.

You say you do not have the XC-705 now, please generate and post a new dxdiag if your issue continues after installing the Windows Updates.

Thanks.

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@pelsen90 

Thanks, I have marked @Bluelagoon2018  post above as the solution.

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@ricewzrd 

We have seen reports of LED/RGB management/configuration software causing an issue. Currently, disabling that software is advised if it is causing this issue with Apex.

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@Andromeda128 

Please do not name any player you suspect may be cheating, this is called "Naming and Shaming" and is not allowed on Answers HQ.

If you suspect a player may be playing unfairly you can use the steps detailed at the following link to report them.

https://www.easy.ac/en-us/support/apexlegends/contact/report/

[Link above corrected, sorry - Admin.]

Thanks.

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@TTV_IonHyper @Trenix @k00zyk 

If you guys come across a suspected cheater, please use the following link to report them, thanks.

https://www.easy.ac/en-us/support/apexlegends/contact/report/

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