@monoboy1313 @MichaelDK 

This issue should resolve itself within 24hrs and there is no need to contact us directly to fix this, thanks.

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@REALAPEXMODSYT 

Something that may help is to boot your console in Safe Mode and then choose Option 5, Rebuild Database:

https://www.playstation.com/en-ie/get-help/help-library/system---hardware/power---system-stability/s...

Let us know if this has any effect, thanks.

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@Rocky_Joe94 

Can you try the 19.7.4 driver set?

https://www.amd.com/en/support/kb/release-notes/rn-rad-win-19-7-4

The following player had a good experience with those drivers: LINK

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@IAmPeytton 

It looks like your post was incorrectly caught by the spam filter. Fixed now.

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@Realienation 

Welcome.

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@Realienation 

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/Thanks. --------------------------------------------------------------------------------------------------
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@Zenkath 

Great, thanks for letting us know what helped you.

@Zenkath 

Info on setting Windows Defender exclusions:

https://docs.microsoft.com/en-us/windows/security/threat-protection/windows-defender-antivirus/confi...

So, for example, set the following location as an exclusion:

C:\Origin Games\Apex

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@RevenantHilux 

Can you please try the following and let us know if that helps, thanks.

https://answers.ea.com/t5/Technical-Issues/DXGI-errors-on-RTX-cards-explained/m-p/8748111#M63712

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@Coolin227 

Please see the following link for info on this, thanks.

https://help.ea.com/en-us/help/apex-legends/apex-legends/apex-legends-and-twitch

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@Roskox 

Your machine may be trying to use the video processing on your CPU rather than your GPU. Please try these steps to help prevent that:

1. Open the nvidia Control Panel
2. Click Manage 3D settings
3. Click the Program Settings tab
4. Click the Add button
5. Select the game from the list or click browse and navigate to C:\Program Files (x86)\Origin Games\Apex\r5apex.exe
6. Select r5apex.exe and then Open
7. Customise individual settings if you like
8. Exit nvidia control panel and try playing.

Additionally, try this for a potential performance boost: https://answers.ea.com/t5/Technical-Issues/1070-max-q-HORRIBLE-performance/m-p/7186850#M2235

Let us know how this goes, thanks.

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@Midnight9746 

The following steps should help you here: https://answers.ea.com/t5/Technical-Issues/Failed-to-get-token-from-Origin/m-p/7755962#M36070

Alternatively, reinstalling Origin should also prevent this.

Thanks.

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@StopLooting 

Please see the following links for basic and advanced connectivity troubleshooting and info, thanks.

http://help.ea.com/en-us/help/faq/connection-troubleshooting-basic

https://help.ea.com/en-us/help/pc/connection-troubleshooting-advanced-pc/

https://help.ea.com/en-us/help/faq/opening-tcp-or-udp-ports-for-connection-issues

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@Flyinglizards35 

This error should resolve itself within the next 9hrs or so, 24hrs total.

Thanks.

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@FatAndAngryGamer 

Thanks for posting.

Can anyone else confirm the above fixes this?

Thanks.

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@flack0spp 

Thread title edited as "name and shame" is not allowed here.

Please report suspected cheaters by using the following link, thanks:

https://www.easy.ac/en-us/support/apexlegends/contact/report/ --------------------------------------------------------------------------------------------------
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