Posts by EA_Barry

Support

@azeem140 

Good news, thanks for letting us know!

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Support

@azeem140 

Right click the game in Origin and then choose Repair, let that process finish and then retry playing.

Thanks.

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@Birmaniancat 

Apex is particularly sensitive to graphical overlays so ReShade etc. may cause a technical issue.

Thanks.

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@pugger60000 

Did you repair as above, or something else?

Thanks.

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@12sinne 

Can you revert to the 431.86 driver set and let us know how you get on?

https://www.nvidia.com/download/driverResults.aspx/151050/en-us

Thanks.

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@iamballmeat @Nganjera 

Good news, glad this was relatively easy Standard smile

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@iamballmeat 

Try right clicking the game in Origin and then choose Repair.

Let that process finish and then retry playing.

Thanks.

barry.png

@KRTactical 

Thanks for posting, this will be useful for some people.

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@xO_Crafty94 

If you right click the game in Origin and then Repair, let that process finish and then reboot and retry playing, you should be good to go.

Let us know either way, thanks.

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@BiboyJohnson 

I suggest adding that but then setting it to "0": 

"setting.mat_depthfeather_enable" "0"

Related info here:

https://answers.ea.com/t5/Technical-Issues/FIX-Stabilize-CTD-Random-Crash-to-Desktop/m-p/7662109

Thanks.

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@maxdingus13 

A captialised B is usually bytes, small b - bits

Having said that, net connection speeds are generally reported in kilobits per second.

Apex requires a minimum connection speed of 512 kilobits per second (even though the B is capitalised)

Thanks.

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@maxdingus13 

The system requirements specify this:

Online Connection Requirements: 512 KBPS or faster Internet connection

Source: https://www.origin.com/irl/en-us/store/apex/apex#store-page-section-requirements

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@SP000DER 

Please make contact with an EA Game Advisor for assistance.

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.

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@who1am2i3 

Whatever the reason for action taken against your account, if you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/
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@Y0_lVlAlVlA @ElctricTeddy @Yeeemz 

There is a known issue with keybindings post Patch 1.2

https://answers.ea.com/t5/Technical-Issues/Known-Issues-Post-Patch-1-2/m-p/7923599#M43047

Please monitor that link for updates, thanks.

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@asapsinaly @ShadoWawker @xX_MaNiiaC_Xx 

Guys I know this is frustrating and we do not entirely blame lag on the user side. The following is included in the list of known issues with patch 1.2:

  • Server slow down / datacenter mismatching /general network performance.

https://answers.ea.com/t5/Technical-Issues/Known-Issues-Post-Patch-1-2/td-p/7923599

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@ShadoWawker 

There are a few steps you can take for connectivity issues, check the following links for info:

http://help.ea.com/en-us/help/faq/connection-troubleshooting-basic


http://help.ea.com/en-us/help/console/connection-troubleshooting-advanced-playstation

Thanks.

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@Huntnwabits 

You can make a report via our Advisors, thanks.

If required, click the following link to contact an Advisor: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/ --------------------------------------------------------------------------------------------------
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@maxdingus13 

A captialised B is usually bytes, small b - bits

Having said that, net connection speeds are generally reported in kilobits per second.

Apex requires a minimum connection speed of 512 kilobits per second (even though the B is capitalised)

Thanks.

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@maxdingus13 

The system requirements specify this:

Online Connection Requirements: 512 KBPS or faster Internet connection

Source: https://www.origin.com/irl/en-us/store/apex/apex#store-page-section-requirements

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