Ok, if so, I sorry. I was trying both levels you mentioned. Because "the wipe solution" worked, I didn't have to lower the level.
Absoloutly no need to be sorry Agent :) I'm glad the wipe solution has worked for you, I've heard it can be quite tricky to work
It does not matter. On heroic you can't wipe so you won't finish the mission. In other words – it seems like the level of the mission does not impact. The location is just bugged.
Hey, this does matter, this issue doesn't seem to be occuring on lower difficulties and only seems to be happening on Challenging and Heroic.
Hey,
For us to look into this issue for you, could you please contact our support teams
https://support.ubisoft.com/en-GB
They will need your username/ gamertag
Hey, could you confirm that this occurs on heroic or challenging please agents?
Hey Chris! Thanks for taking an interest in this issue! Appreciate you taking the time!
This issue happened randomly over a couple of days last week. I first noticed the problem in the DC Southwest section of the map, although it has happened briefly in other parts of the map. Most notably in the DZ East in the middle of a firefight.
At the time it first happened the issue was 100% repeatable and I have video myself repeating the process over and over and getting this graphic issue to occur at will. I can also provide video of the issue occurring at various times doing random activities such as trying to take a LvL 4 control point (The Nest).
So, to answer your question more directly: it happens in multiple places, during various random activities, at various times.
I’m playing on a XBoxOneX, 1TB drive.
Again, on behalf of the community, thanks again for taking the time to look at this.
Cheers!
Thanks for the details I make sure to pass it along. One more question is if this is happening right from the get go or does it take some time to happen?
Hey Agents,
Thanks for reporting this, really interesting to see that is only affecting players on consoles. We will look into this on our end.
Hey,
Thanks for the report and video agent, we have fed this back to the team.
Thanks for reporting this agent, this does not look like it's working as intended.
This has been noted and reported. (Thanks for the added video to showcase this)
Its not his job to not speak in fragments. Its our job as consumers/wallets to correctly interpret the fragmented answers to questions that seem to only be answered when asked.
Sorry if my answer was confusing. "Guaranteed 5th key off RB would be nice to have back." -> "Will be back tomorrow."
The guaranteed key from Razorback will be back tomorrow with TU9. You will then again be able to gain keys from each Razorback kill, on normal mode.
edit: to clarify this applies to normal mode.
Loot in raid is great but it is now back to 5 keys a week for some reason. Guaranteed 5th key off RB would be nice to have back.
Will be back tomorrow.
Hey. Thanks for the video. I don't see many reports of this, so I'm asking for a bit more detail here. Is this happening at specific times, during specific activities or with specific enemies?
Hey,
We are looking into the server crashes and connectivity issues, in particularly affecting Asian servers.
These are really good!!!
Thank you so much for sharing!
Will forward them to our Agent Highlights and social team :D
You'll be able to add points to it, but visually it'll stay like this.
This is an alt character for anyone that's wondering.
Thanks for the report on this, I will make the team aware :)
Thanks for all the replies,
We are currently investigating the crashes and server issues.
Tune in for the State Of The Game to find out more info on this one :)
The twisting happens specifically after sprinting in a non alerted state and Aiming down sight then releasing.
It happens mostly with guns without grips, although certain grips that are not long or stubby will cause it to occur.
It happens regardless of apparel. The forearm seems to get resized for a moment and gets twisted.
I've uploaded 2 videos and linked them. The first is my character in an alerted state where the bug is not present most of the time. The second is a non alerted state where it is easily reproducible.
Thank you!
Hey Agents,
Could you please confirm which platform you are seeing these disconnects from and also what area of Asia you are from?
Thank you kindly
Ubi-Toon
There are tweaks and improvements in the works for this in the pipeline :)
This one is the Half Face Mask from the Urban Jungle apparel event
Appreciated, it has been forwarded!