I see. As immediate relief, I would recommend moving Pagan Online to your SSD if you have extra space. Personally, I've always had all of my games in external hard drives (I didn't have fiber at home until very recently so redownloading was too long for my taste) and I recently got my hands on two very cheap portable SSDs that have really helped out with this. Now I boot all my games, including the heavier triple A ones from a few years back that are known for their coffee-break long loading screens, in under a minute. That being said, we are always working on optimization and loading times should only be getting shorter and shorter. Read more

Hey 5rJoud, the Pagan Online team is composed of mostly Serbian devs and a few folks from all around the world - I'm French myself, and we have a few more nationalities, including a couple of talented and dedicated Russian nationals. Whatever the implication is meant to be here with that "russion shet" comment, you're talking to people working hard to make a game, and trying to help you get yours working. Regarding your issue itself - I wouldn't presume that networking coding is the issue without more info and testing, for which we need more troubleshooting from you. In every case I have personally seen with this issue so far, the Steam client bootstrapper had been killed or didn't launch, hence the issue connecting to Steam. I can't cross that possibility off of the list until we try it. Feel free to pass me the ID of your ticket to customer support by the way, so I can get a full picture of the steps you have already gone through. Read more

Alright. First, can you make sure the Steam client is open right there in the background? I'm not seeing the Steam client bootstrapper right now, that could be an issue. Second, any other thrid party soft that you have that could hinder your access - things like rivatuner and the likes - please try to kill. If that doesn't help, make sure to join us on discord.gg/PaganOnline. More members of the team should be able to help you there. Read more

Could you share a screenshot of your active processes?

Are you running both the Steam client and PaganOnline.exe in admin? Could you share a screenshot of the error?

Hi there! This is usually a connectivity issue with the Steam platform. Could you try to restart the game? If it doesn't work, please try running both Steam and PaganOnline.exe in admin! Let me know if that doesn't help.

No worries! When I first got the new build, it took me a few tries to figure it out myself :D Thanks for the kind words!

Hey folks! Thanks for dropping your usernames here. We're looking through our database to fetch your old game saves and push them live. This should happen in the next 12 hour or so approximately. To anyone else having this issue: please drop your username and server region on here so I can add you to our reroll list! Thank you.

Hey Flay. Loading times are something we try to improve with each patch, and we are making some progress to get them improved by release. That being said, do you have the game on a HD or SSD?

Hey folks. Act VI is our most recent act which we added in patch 0.5.0. and the voice overs are not implemented for that act at this time. They will be there for launch ;)

Try holding RMB down ;)

Originally posted by Marcus: I'm aware of the wipe a few weeks ago and have been playing since.
Had 4 toons levelling.
I just attempted to swap toon and had a shard screen with all toons with the number 999 flashing above them.
Restarted the game and it has wiped my progress.

Not happy.

Hey Marcus. It sounds like this issue: https://discordapp.com/channels/491178626230779906/564719181199704074/604260157182050305Can you leave us your IGN and server? We're looking at what happened and how to restore your game saves right now. Read more

Hey dlmyth. Let's help you with this. When you go to your account management on our website and log yourself in, do you see a Steam icon on the right side? It should say "UNLINK" when you hover over it. Can you please click it? After you do that, please try to log in from the game again.

Hey Cmanc. I don't see any deleted threads - are you sure you don't mean this one that you posted in Suggestions? It's still live there and was not touched: https://steamcommunity.com/app/992640/discussions/3/1640917625014642371/Regarding your issue - we're aware that full stashes can cause issues getting into battle. As Wookiee indicated, a temporary workaround is to sell some items. We'll hotfix this out soon.

Originally posted by Pablaze: On 1 of the tool tips it mentions leveling up my crafter? but i dont see an option for this

Hey Pablaze. We made a lot of changes throughout Early Access and tooltips are sometimes outdated as a result. If you have some questions, drop by our discord server, we will be happy to help! discord.gg/PaganOnline

Originally posted by djrobertjohnson: Thank you for this. Please keep this stance. It's sad that we have to do so much research on to figure out if a video game you enjoy is actually a slot machine. I'm having a lot of fun so far. Thanks again.

Cheers :)

Here is our stance ;) https://steamcommunity.com/games/992640/announcements/detail/1628524052272279811If you have more questions, AMA.

Originally posted by Diew Hai: Hi Sasha,

I also have not received an email for the compensation for the extra key. My purchase date was on 5/21. I have created a ticket for help. This is the response:

"We are sorry to hear you have encountered a problem regarding your in-game goods.

Since the game is currently in Early Access and our tools are still undergoing improvements, assistance is not possible at this time. We cannot investigate what happened and we cannot restore the missing item(s).

We know it’s frustrating, but please rest assured that we have teams working on enhancing our future support capabilities!

Apologies for the inconvenience, we wish you good hunting!

Kind regards,"

Hey Diew! In-game goods is a category related to the items in your stash - for pets, "bonus codes" would be the right category. Feel free to DM me if you're having trouble getting your ticket through! Read more

Originally posted by Inasogard: Sorry, old school guy, not sure what DM you means =)

I sent you a Steam friend request ;)

Originally posted by Inasogard:

Originally posted by Sasha_JP: Like I said above, we did issue compensation. If you can’t find the email, just DM me.

Sasha,
I purchased the game on 05/02/2019 and did not receive the email for compensation. I have checked my spam and trash folders and the only thing I have in there is my original purchase from 05/02/2019 and another for a survey dated 06/20/2019.

If you could let me know what I need to do for the compensation, I would appreciate it. I did recieve the in game "150 shards" per character, but no email in regards to the pet of free copy of the game.

Thanks in advance

Hey Inasogard! Can you DM me? Let's figure this out and get you your pet. Read more