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Hi @veritas-op,

I've edited the thread title to remove the players name as naming and shaming others breaks our forum rules.

We are not able to look into these or send on these reports if they come through on the forum. The good news is there are official channels already in place to receive cheating reports and will ensure your reports reach the right team investigating these.

  • PC: Fill in the 'Report a Cheat' page and click Submit. - Link
  • Console: We have an EA Help Guide that does a great job outlining the steps for console Apex Legend Players. Check it out. - Link
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Aye, I've seen a few weird train issues. Any cases or clips of it happening will help, we'll bounce over to QA. 

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@SAM-THE-JANITOR  Thanks for coming back with the confirmation. 

Be sure to let us know if you see anything else strange after the patch. 
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@FrostyDoom93 

Hey there! Have you tried restarting your console/Origin client (PC) to re-sync with the servers? 

/Blueberry
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Did their response fix it? Mark it as a solution so it helps others!
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@Giz1_Liz1 This is the correct page about how to contact us about sanctions on the account:
https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/
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Hey, @DeadI43 

If you are in game and suspect a user of cheating then please report them by following the steps in this link: https://www.easy.ac/en-us/support/apexlegends/contact/report/

Our Terms of Service teams will look into those accounts. Thumbs up

/Blueberry
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Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: https://answers.ea.com/t5/help/faqpage#ranks
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@LifeSpann 

Please keep an eye on your email for correspondence from the Terms of Service team with details regarding any actions taken on your account. Please keep in mind that continued abuse of in-game mechanics can lead to additional actions on an account, including a permanent ban.

How to contact Terms of Service: https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

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The sooner the better, but we don't have a set time yet. We'll let folks know when we have something solid.

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@chefboyar Hey, thanks for the post, this is being looked into. Can I check your current Apex coin balance?

David.png
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Hey, I'm hearing that the codes are working for folks now, can you try again?

David.png
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Thank you. Can you send me a DM with an image of the slip containing the code? You can hide the code itself.

David.png
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@ProoPredatoorS Hi, where did you buy the code from? Can I check what region you're in?

Edit, @ekusoy2 Can I check the above info, and your platform? You may need to talk with the support for your platform, but I'd like to gather info.  David.png
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Perfect, thanks! 

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@Nadanial Hey, can you try restarting your game client, and see if that changes anything? From what I'm hearing that should clear things up and let you equip them. 

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Edit: Can you try a game client restart if you haven't already? I have word that this should help.


Cheers.

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@Wingmannedbro wrote:

 I'm not gonna touch this with a 10 foot pole considering I spent hundreds on this game, and plan to keep playing for a considerable time to come.


This is some great advice. Thumbs up

/Blueberry
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Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: https://answers.ea.com/t5/help/faqpage#ranks
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@Wingmannedbro 

Thanks for the heads up. We've sent this their way. Thumbs up

/Blueberry
-------------------------------------------------------------------------------------------------
Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: https://answers.ea.com/t5/help/faqpage#ranks
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It's all good, that's what we're here for. 

Don't forget to take a dive into the Vault, there are some really great games in there, for when you want to try something other than Apex.
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Hi, i believe there's a mixup here, the free month for adding 2-factor authentication is for Origin Access Basic as opposed to Origin Access Premier, and the S3 BP is part of Premier. 

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Thanks @DYSPROssium, we're looking into this at the moment @bpjesus and @Balzano. Could you both 'Subscribe' to this Bug report thread for updates on that issue please (see spoiler tag) and I'll close this thread here in the meantime. 

Spoiler apex sub.jpg ____________________________________________________________


*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.

Read more