You can fill in all the details on a Sunday, that's no problem @chgid2005294

Once the information has been sent, then you'l receive a reply from our ToS team when they were able to review your dispute. When you'll receive a reply depends on when they'll be able to get to your dispute, all I can ask is for your patience.

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Hi @chgid2005294,

If you feel that we've made a mistake, then feel free to reach out to our ToS team via the last link that they provided in the mail.

https://help.ea.com/uk/help/account/information-about-banned-or-suspended-accounts/

@Giz1_Liz1 This is the correct page about how to contact us about sanctions on the account:https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

@redrainfc10 What message do you get to see when trying to create a case?

Hello @Kng2309,

You'll have to get in contact with an EA Help Advisor to get this sorted for you

You can contact them by creating a case using this web-form:

https://help.ea.com/contact-us/

Not a bother, have you seen the limited-time event?

https://www.ea.com/games/apex-legends/news/legendary-hunt-season-2-battle-pass

Hi @IIIBaido,

We had a look with our ToS team and you're good to go, please try again and let me know if you run into any issues

Not a bother, have you seen the limited-time event?

https://www.ea.com/games/apex-legends/news/legendary-hunt-season-2-battle-pass

Hi @iiibaido,

We had a look with our ToS team and you're good to go, please try again and let me know if you run into any issues