Hey PS4 Tenno! We have posted a PSA on the issue and have been monitoring the login issues:
Hello PS4 Tenno!
If you attempted to log into Warframe yesterday you were most likely met with sporadic connection issues, most notably the “There was a problem communicating with the PlayStation Network” error, that started roughly around 3 PM ET and persisted several hours afterwards.
Connection at this time has returned, and players are able to log in. However, we are aware that purchases are not being fulfilled which we are investigating for a fix.
Here is a brief timeline of the events over the past 24 48 hours:
June 3rd 3:00 PM ET - 3:30 PM ET: Connections dropped seemingly related to PSN Network status, but returned shortly after.
June 3rd 6:00 PM ET - June 4th 6:00 AM ET: A second round of connection issues began at 6 PM ET and seemed to affect a larger portion of our player-base around the world. At 6 AM ET this morning our team managed to restore connection, so players are now able to login. However, at this time purchases are not being fulfill...
Read moreHey folks. From what we can tell, the PSN network appears to be having issues. Sadly, this is something out of our ability to control, but our teams are keeping an eye on it.
https://downdetector.com/status/playstation-network/map/
Hopefully this issue will be resolved soon.
58 minutes ago, [DE]Danielle said:Our PlayStation contacts have let us know that they are aware and are working to get the packs up as soon as possible. We will let you know once that has happened!
The Nova Prime Packs are now officially live in the EU PlayStation Store in regions where they that were missing. Thank you for your patience while we got this sorted with our partners 🙂
On 2020-06-02 at 10:40 AM, [DE]Danielle said:Our investigations continue on region specific packs not appearing, Tenno. We'll update you as soon as we have more to share in terms of fixes with the PlayStation Store pack populating.
Our PlayStation contacts have let us know that they are aware and are working to get the packs up as soon as possible. We will let you know once that has happened!
Locking discussion at this point due to derailments.
Our investigations continue on region specific packs not appearing, Tenno. We'll update you as soon as we have more to share in terms of fixes with the PlayStation Store pack populating.
Just now, Fox_Populi said:Does this include the toxicity in the partner program?
Yup - lots of concerns surrounding Partner conduct, and that is something we are intending to address with the larger program changes that we mentioned earlier this year.
1 minute ago, Voltage said:I understand the point of the statement within the Tweet and all that, but shouldn't we keep these sorts of things off the Warframe Forums?
Twitter can be used for that...
Context is important for the individuals on the team being absent from livestreams that we promote within our forums.
There will be no Homestreams this week from the community team, and we will be spending our normal broadcast times solidifying our plans for improvements towards the problems within our game mentioned recently by our community (namely Region chat and the role it plays).
59 minutes ago, (PS4)Apocalynx said:I still can’t see them here in the UK 😞
1 minute ago, (PS4)Givefire1996 said:i just checked in both UK account and Portuguese account and still can't find the Nova Prime unvault pack nor her Accessories pack
Silly question as you may have tried this already, but are you able to find them in the PlayStation Store directly by searching "Nova Prime"?
Read moreThanks for the report, we'll take a look.
We have made a fix on our end that will allow Xbox One players to redeem the GOLDEN promo code now.
Please re-enter the code to get your Glyph!
Thanks for reporting!
*Merged other Forum threads here that reported the same issue.
Hey guys, checked with the team on the EU packs not appearing. We can see them on our end, are some of you still having issues finding them? Thanks and apologies for the trouble!
I guess it's time for Kasio's Rest today on http://twitch.tv/DE_BadHorse
Hotfix #1:
- Behind the scenes fixes! Nothing to see here...
Hotfix #1
Fixes:
- Behind the scene fix.
Hotfix #1 is now live!
- Behind the scenes fixes! Nothing to see here...
Thanks for tuning in!
Platinum Winners:
Spoiler
TWITCH:
tallvi
pwndalicious
666luciy666
marez54
MrPL4C3BO
CrimsonAssasin1
V15LT
Valkarus
Titania Prime Access Winners:
Spoiler
TWITCH:
hoshi_no_kirby
MIXER:
Gedelixium
Fan Art:
SpoilerGimmie, Gimmie, Gimmie Natah After Midnight
Vay Hek Moon (Sailor Moon Redraw)
See you next week!
Read moreHey Nintenno,
Thank you for your reports and discussion! Our team is investigating the Railjack matchmaking and appearing offline issues. We hope to have fixes for both very soon.