Hello PS4 Tenno!
If you attempted to log into Warframe yesterday you were most likely met with sporadic connection issues, most notably the “There was a problem communicating with the PlayStation Network” error, that started roughly around 3 PM ET and persisted several hours afterwards.
Connection at this time has returned, and players are able to log in. However, we are aware that purchases are not being fulfilled which we are investigating for a fix.
Here is a brief timeline of the events over the past 24 48 hours:
June 3rd 3:00 PM ET - 3:30 PM ET: Connections dropped seemingly related to PSN Network status, but returned shortly after.
June 3rd 6:00 PM ET - June 4th 6:00 AM ET: A second round of connection issues began at 6 PM ET and seemed to affect a larger portion of our player-base around the world. At 6 AM ET this morning our team managed to restore connection, so players are now able to login. However, at this time purchases are not being fulfilled which we are investigating for a fix and have escalated to Sony.
June 4th 4:30 PM ET: Hey guys! We're still working on purchase issues. Those of you who have purchased items before or during this time and have not received them, you will once everything has been resolved on our end. We will let you know when we have fixed the issue so that you can check for your purchased goods in-game.
June 5th 8:30 AM ET: Good morning, Tenno! Early this morning (around 12:20 AM ET) the purchase issues were resolved. As mentioned yesterday, if you had made purchases over the past two days while there were connection issues, you should now receive those items next time you log back into the game.
We will keep you informed here as we continue monitoring the issue. We will keep monitoring for any residual or new issues, but for the time being all issues presented here have been resolved, thank you Tenno!
Update