Hey there HarvvR6, Usernames can be updated once every 30 days. I hope this clears things up!

Originally Posted by KuruptedX_30
I am getting error code 6-0X00001000 in Rainbow Six: Seige. I had this not connecting to the server issue a couple of weeks back and resolved the same by following the guide on Ubisoft support. Did the port forwarding, flushing the DNS, resetting the host file, and all that you asked for. The issue was resolved then and had no problem playing it after that day. I uninstalled the game last Sunday and reinstalled it on Thursday and the game worked fine then until the next day when the same issue occurred again. Did everything again from the starting, validated all the files using steam, logged out, and logged back in on Uplay but nothing worked. I have been trying to do everything possible for the past 2 days now and nothing seems to work.

Hey there KuruptedX_30, I'm sorry to hear you're having issues. Have you tried any more of the Connectivity troubleshooting since the reinstall? If so, I w... Read more

Originally Posted by D3xter10092002
whenever i click matchmaking, it does validating multiplayer privileges as usual but then matchmaking does not start. the only thing that works are situations and local custom game. i tried switching to a different profile, using a different internet connectioon and reinstalling the game. there was no response on ubisoft support live chat too. it has been 2 days now.

Hey there D3xter, I'm sorry to hear you're having issues. May I ask what console you're playing on? Read more

Originally Posted by Crazytown9736
Is there somewhere to report a player for using MnK on console if I have video proof and even hand cam of the player?

Hey there Crazytown, I appreciate you’re eager to know Ubisoft’s stance on console players using Keyboard and Mouse in-game. This is a complex topic involving hardware, live services, and security. We are working to deliver a global and reliable solution for detection but do not have more info yet as investigations are ongoing. Sorry for any inconvenience. Read more

Originally Posted by NTR_ST3ZZA
Lost MMR For Win In Ranked Game - PS4
need help how to fix

Hello NTR_ST3ZZA, While we cannot amend any players MMR or rank, we can certainly monitor this for further reports. Could you please advise the following; - How much MMR was lost
- Did you receive any in-game messages or notifications informing you of this?
Thank you! Read more

Originally Posted by BlunT.RazoR
even after completing every situation, the club achievement "blacker than black" doesn't show as completed and i did not receive the reward

Hey there BlunT.RazoR! If you're able to provide an image like the one posted to the thread by DJCarR0T, we can look into this further for you!

Originally Posted by DJCarR0T
https://imageshack.com/i/pmXOQywXj

I hope this link from imageshack works

Hey DJCarR0T, That link is perfect, thank you! The challenge has now been unlocked for you. Thank you! Read more

Originally Posted by MaruTaun
Sorry, but it doesn't help my problem.

Hey MaruTaun, Thanks for giving those steps a try, I'm sorry to hear they've not yet resolved the issue. Would it be possible for you post screenshots from the game showing your in-game sound settings? Thank you! Read more

Originally Posted by Chromolololo_TT
I have been a long time player of this game (since operation health) and I have never gotten so close to quitting this game. When trying to change my username I had been locked out of the account when I had finally fixed it and logged into the game it would black screen on the start and not open. I tried to file a claim and nothing was done to help me so please I have dumped hours and money into this game. PLS FIX THIS

Hey there, I'm sorry to hear you're having issues. Please give the steps in our guide a try. If you're still having issues, please post your current setup specs so we can take a closer look. Thank you! Read more

Originally Posted by Obi1oUchiha
So hi I'm Amine the owner of my 4years level 296 account 'Obi1oUchiha' back in june 12 i contacted the support for a name change i talked with a support member in live chat we tried multiple names that was already taken and we finished by setting my username to 'obi1o' after 12hours of playing i got permanently banned by fairfight for cheating. Before you ask if i used something i didn't cheat or use macro i played the game since operation dust line i have charm and skin of it. So after i got banned i was super tired that i thought it's only temporary ban i turned off my pc and slept. At 4pm i turned my pc on and i found that I'm banned. Like everyone i opened a ticket and talked nicely with support and they replied that they confirm breach of code of conduct. I said that it's maybe because of the name change because after that day i changed my username to 'LordlyHyper' without waiting for 30days i talked ...

Read more

Originally Posted by zBot_87
Hi,

I own this game on steam PC.

And it used to work. and just today when I started the game, it stars minimized. But if I quickly select the game and press ALT + ENTER which makes to go in windows mode, the game works fine.

Please help me run the game in fullscreen mode.

Hello zBot_87, What are your current display settings? [Fullscreen, bordered etc.] I'd also recommend giving the steps in our guide a try such as verifying files to see if this prevents this behavior, if your in-game display settings are as expected. Let us know if you require any further help with this! Read more

Originally Posted by Lyon-CZ
I have exactly the same issue. Pretty sure something in the game, no other game is doing this.

Hey there! Have you given the steps in our guide a try yet? Can you also monitor your CPU / GPU usage and let us know if you're seeing the same behavior as Rough.Baguette? Thank you! Read more

Originally Posted by sub2_BriDezi
Each time I try to play it says I need an update. I attempt to update and it says that it failed. It says due to internet connection or disk space, but I can ensure that I am connected to the internet and have way more than enough space. I deleted the game and redownloaded but still had the same issue. someone help

Hey there! Sorry to hear you're having issues updating. Are you running the game through Uplay PC? If so, please check out this guide and give the steps a try. If you're still having trouble, please let us know. You can also contact us through or Support Site or Facebook and Twitter so we can take a closer look. Read more

Originally Posted by bogey_nose420
how can i change my name before the 30 days since my brother changed mine and i want to change it back

Hello there, There isn't currently any means of being able to update a name before the 30 day period expires. However you're more than welcome to contact us through or Support Site or Facebook and Twitter to discuss further however under typical circumstances, Support also cannot bypass this 30 day rule. Sorry for any inconvenience! Read more

Originally Posted by Kgss.
n to conseguindo já atualizei os drivers, verifiquei a integridade dos arquivos e n ta dando

Hey Kgss, I'm sorry, would you be able to translate your message to English if possible? Have you also tried re-installing the game as a troubleshooting step? Thank you! Read more

Originally Posted by Shifterdome
Hello Ubi-TheBerry,

I know i don't have the minimum specs but I play since March and it was always playable for me with 30-40fps without any problems.

I always play while connected to the mains / while charging and on high performance mode.

Thanks for confirming that Shifterdome, May I ask what Display settings you're currently using and if you've tried to lower them, or even set them to their all round lowest options for testing purposes to see if this improves performance at all? Read more

Originally Posted by Strootle.
So I was doing my usual day of siege ranked, had played a few games. When I logged on I received 25 elo from cheaters. After playing a few games and winning I was gold 1 and 2 games off platium (I'm getting around 20-25 elo a game btw), mid game I checked R6 Tab and realised I was no longer G1 but G2 and saw I lost a whole 100 mmr, after the game I got no notification of losing elo by playing with cheaters so I was confused and as anyone would be, quite annoyed. Anyone else had this problem?

Hello there Strootle! It does appear the lost MMR was due to a rollback as a result of players from a match you were in being penalized for cheating, etc. Rollbacks can happen some time after the match has finished, however you should be notified in game of this. I'm sorry for any inconvenience by the game not correctly making you aware of this and we'll continue to monitor this matter for any further repo... Read more

Originally Posted by Explorador_X
Hello tanks for ansering

Wen i insert the cd into the console sometimes it dosent recognised the cd, i can hear the console tring to read the cd but wen its done an image of a white cd apears in the screen, i try several times but its the same.
Ive had this cd for several years and the problem is very common. The problem is only whit this cd.

Hey there! How is the quality of the disc? Is it free from any scuffs or scratches? I'd perhaps suggest cleaning the disc with a cloth or suitable wipe to ensure it's clean before trying again. Are you also able to try the disc on another PS4 system? If the issue occurs on another system, this would further suggest the issue is with the disc. Feel free to let us know the outcome! Thank you! Read more

Originally Posted by phantomblade789
It’s happening to a friend of mine tried everything

Reinstalling the game
Restarting router
Power cycling the PS4
Deleting save data
Tried almost everything only other thing we haven’t tried is formatting His PS4 which he refused to do

Another thing is usually it says creating squad when you start the game for him it says leaving squad and then when he tries to start any match it says validating multiplayer privileges and then nothing

Hey there phantomblade! Have you attempted any connectivity troubleshooting with them to see if this resolves it for them? You can find the steps for this here. Thank you! Read more

Originally Posted by selector99
Ok, I think it's already happened, sorry for bothering you, you have the Doc set buying the pack + plus, and I only renewed the plus in, although before renewing I got into r6 because I already knew of the existence of that Set, I went where to buy it but it gave me an error if I thought I was buying the plus and they gave it instantly, sorry for the inconvenience, I will be patient next time so that it stops giving me an error, sorry

Hey there selector99! No need to apologise! Glad to hear it's since been sorted. Don't hesitate to let us know if there's anything else we can help with! Read more

Originally Posted by loving.s
When do i know when my 30 day name change is available?

Hey there loving.s! There is no way of seeing exactly how long you have left, however if you've recently changed your username and you're unable to do so now, the 30 day period is likely why. If you believe 30 days has long since passed and you're having issues changing your name, please contact us through or Support Site or Facebook and Twitter so we can take a closer look. Thank you! Read more