Thanks for reporting this clipping and strange bubble effect on the armor @RascaLynx I will forward this to our QA team to look into, thanks for this visual bug report!

Hello @I3eard_of_War thanks for getting in touch with us.

Did you contact us over our Help website (https://www.ubisoft.com/help/contact) or over one of our social media support channels? I haven't been able to find a case for you under the name I3eard_of_War so far?

Thank you for the reply @RascaLynx - I have seen an issue like this appear before where certain notifications and HUD elements would appear offscreen.

I'll let our QA team know you have tried the 1080 resolution without success - when we have more info or anything else we need to ask, we will do our best to get back in touch with you through this thread.Out of curiosity, in case this issue was caused by something wrong with one of the game files, have you tried to verify your game files in the launcher, to see if any need repairing, and if it resolved the HUD issue when using transmog > https://www.ubisoft.com/help?article=000060529
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No worries AlpineBrisket thanks for sharing this detail, I'll forward this bit on too to QA. I'm hoping some of the other players will be able to reply to the thread with similar answers to the questions I posted. Thanks again for your reply.

Hello N3mB0t thanks for letting us know you noticed a few other players/content creators were experiencing stutters too.

Imagine_Brata thanks for sharing these tips for Nvidia GPU users and the Windows power plan/usage settings, Windows power and priority is something I also recommend checking for performance-related issues.If anyone else checking this thread experiences these micro stutters, we would like you to send us a video if possible, which also shows you the current graphic/display options that you use in-game as well as the stuttering.If we are unable to fix stuttering issues with troubleshooting, we also invite you to contact us over a support case so we can investigate this issue in greater detail > https://www.ubisoft.com/help/contact Read more

Thanks for the reply @GhostAgent14 - I checked on your case and can see it has actually been escalated. This means that your case will not close, until we can reach a solution, as our Division team are looking into this issue and currently investigating a fix for all players affected

@Saqiw in order for us to escalate your case as well, we would need to know > 1. Which items you purchased? - 2. When exactly you purchased the item? - without knowing this information I am afraid we are unable to escalate your case for further investigation, sorry for any inconvenience Read more

Hello @AlpineBrisket thank you for joining this thread and giving us that additional information of when you tend to encounter this in Countdown, I'll pass this on to our investigation.

Could you also let us know if you use an ethernet or wireless WiFi connection as our QA team wanted to know this?

Hello @achtbits I have another update from our QA team, we are in the midst of trying to replicate this issue and we are trying to acquire your save file, in the meantime can you please tell us, did this issue happen on your main character, or on your secondary/new build character that you mentioned you were going to create?

Hello @rizky_rr thank you for you rpost.

My apologies that your support case is still ongoing, I read into your case details and the case is still open and being handled by the relevant escalation team who helps with these particular issues like lost characters in TD2.Occasionally some cases may take a while longer to resolve when escalation is needed or we have high contact volumes. Please be assured your case is being looked into and we hope to resolve this issue for you as soon as we are able and all details and relevant information is double checked, your case remains open and will not be closed until a solution is found, thank you. Read more

Hello @PUNKS-NOT_DEAD thanks for getting in touch with us about this particular error message.

Could you please run through the following steps that may help you launch the game, as they were known to help other players who sometimes see this error message >>• Please try doing a fresh install of Ubisoft Connect, and uninstall any old versions of the game launcher such as Uplay. The new Connect launcher can be downloaded from this link >  https://ubi.li/4vxt9• Make sure you run the game with full Admin permissions > https://www.ubisoft.com/en-gb/help/article/000060505• Check your Windows Defender firewall or any anti-virus software you may use, and check the game launchers, the game, and its supporting software are not quarantined/blacklisted, preventing the game from launching• Make sure to check you also have all the supporting software installed for the game too. This can usually be found in your games installation folder, under the 'Support' folder and sometimes include different ver... Read more

Hello @a_nikko thank you for getting in touch with us. I believe another player has also mentioned this same issue with the Chem launcher in another thread.

To confirm if this is the same issue, are you able to supply a screenshot or video of what this looks like for you, and how it looks for other players (or lack of) and upload this to this thread, so we can forward this to our QA team to review? Thank you

Hello everyone, I have merged a few of these threads together to keep track of this issue in one place on our new forums.

Please refrain from making multiple threads about the same issue in the future, we understand that you are disappointed that this issue has not been fixed for the Iron Horse clan insignia reward not unlocking, after the Iron Horse raid is completed but this is still under open investigation and we can not confirm when this will be fixed at the moment. The priority of what will be fixed and when is up to our dev teams, it also depends on the severity of the bug and if it is game progression blocking or a quality-of-life bug, thank you for understanding. Read more

Thank you for the reply friend, I will forward this info to the team investigating these incorrectly listed objectives.

Hello everyone, thanks for commenting on this thread.

Kelso disappearing when trying to hand keys in after a Manhunt is something we are aware of and is being investigated by our Division team.Ne3mb0t, thanks for letting us know your experience of handing in this 3rd Faye Lau key. We did find that after turning in a key to Agent Kelso the quest will sometimes remain stuck instead of going to the next checkpoint, requiring the next key and our QA team was able to replicate this.If anyone can let us know what missions you are having trouble completing specifically, where this happens on the map, and if you have any video clips of this, we can open an investigation into this, thank you. Read more

Hello @Radical_Killer thank you for getting in touch with us about these bugs you encountered.

To help investigate each individual issue, we would appreciate if you could separate all bug reports into a separate thread each, as advised in our bug reporting pinned post >
https://discussions.ubisoft.com/topic/163821/Please check follow the guidelines in this post as best you can for bug reporting, to help us gather all info needed such as repo steps and screenshots/images for our QA team, thank you.
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Hello everyone, thank you for your replies.

I couldn't find any internal information citing if the difficulty was increased or if the difficulty selector for the Manhunts should be come locked to 'challenging' so I have reached out to our Division team to confirm if this change is intentional or a bug. Please stay tuned for any more updates or questions we may need to follow up with you.

Hello @s-Skins-s thanks for getting in touch with us and letting us know this happened to you.

Did you happen to have any connection problems or ping issues when you were playing in the Dark Zone?Can you let us know what date this occurred and regional server you were playing on?Hopefully this issue was a one-off, but should this happen again, are you able to record any footage so we can see this in action and what led up to this no damage received? Please check our pinned post here to help us gather more info for our QA team, thank you > https://discussions.ubisoft.com/topic/163821/ Read more

Hello @a_nikko and thank you @r_-_ for sharing that link to the older patch that balanced the Adrenaline Rush skill. If you have any more feedback to share on this skill please let us know?

Hello again @achtbits thanks for the reply.

All issues we report to our Division QA team are prioritized by our dev and QA team based on their frequency, severity, and how many players they affect.
Any issues that block the progression of main quests/missions will be given a higher priority than side content, quality-of-life issues, or minor bugs. At the moment we are still waiting on our QA team to try and replicate the issue, sorry for any inconvenience
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