Originally Posted by Cheerierlawyer8
October 26-28 2020 still not working @ubi.....

Error codes can occur at any time for various reasons. Please try the steps suggested above or contact us a support ticket / live chat for this here if you still have issues. You can also private message us on Twitter or Facebook if you prefer, and we can link that chat into a support ticket. Read more

Hey, This may be due to the transition from Ubisoft Club to Ubisoft Connect which is having a few issues with club related features transitioning over. Please can you create a support ticket / live chat for this here. You can also private message us on Twitter or Facebook if you prefer, and we can link that chat into a support ticket. Please also include screenshots of the frozen challenges. Read more

Hey, Sorry to hear this. Which console are you on? Do you have the game installed on the main HDD or an external HDD? Have you tried a reinstallation?

Hey there! Thanks for reaching out to us and my sincerest apologies that you're seeing this issue! For this issue, please try the steps in this forum post to delete your local save files. Please note this will not affect your unlocks.

Hey, Your account isn't showing you have an ongoing ban. It was probably 30 minutes, not 30 days.

Hey, Sorry to hear that. Which platform are you playing on?

Hey, If you are missing any Ubisoft rewards or challenges on some of our modern titles, this is due to the transition from Ubisoft Club to Ubisoft Connect. More details on this transition can be found here. A full transition over to Connect has taken longer than originally planned and encountered some issues, but we have a banner posted on our support site (you'll see it in red at the top of the page if you are signed in) to keep players informed we're aware of the issue, and this will be removed once it is sorted. I apologise for any inconvenience caused. Read more

Originally Posted by intelntl
Guys, I just came to say that I give up. After months of trying to fix the lag issue im so tired I dont find the mood to play R6 anymore. Thank you to all the users that tried to help me with my trouble. But I play to enjoy, not to strugggle. See you soon in other games!

I'm sorry to hear that and that a solution to the issue was never found for you. I hope you enjoy whatever you go on to play next and that maybe this will resolve itself over time or updates one day so that you can enjoy it again. Read more

Originally Posted by Hewo.NS
ive been in the ranked queue for 40 miutes and shows no sign of stopping. pls fiz this issue it is on the map outback and no one is loaded in but us and the otther team can still talk in all chat and they said the match is like 0-50 and is going infinitely pls fix

I'm sorry to hear you experienced this. We can only recommend backing out if it does happen I'm afraid. I have seen others say they didn't receive a penalty when they did thankfully, but I cannot confirm if this will always be the case. Read more

No worries, hope you're enjoying it

I couldn't even begin to speculate if these are intended or not I'm afraid.

Originally Posted by Hitsuran
Nothing works, also on steam forums i noticed few others have same problem too so its probably not my isp since i have unlimited bandwith. It looks like problem that doesnt affect everyone but its real.
I tried to play other games and if i turned cloud saves off, i could play them no problem (note they were singleplayer) . With siege i cant synchronise with cloud saves and connect to ubisoft servers .

So if you disable cloud saves in the Uplay settings, can you launch Siege as well? You don't need to have a cloud save for the game, you will still have everything you've unlocked. The save file itself is just your loadouts and Terrorist Hunt progress. Read more

Originally Posted by SKULLZ_53
They don't do anything. I've been suffering from the same thing for weeks. my penalty for abandonment increased to 8 hours and I lost lots of ELO and none of it was my fault. finally i deleted the game and relaxed. For your mental health I recommend the same thing to you because you can be sure it won't get better.

I'm sorry to hear that. The abandonment sanction will still apply if you disconnect (even if it's not your fault) because there is no way for it to know if a player is making themselves disconnect on purpose to avoid an abandonment sanction if it didn't apply. We are unable to provide anything back for getting an abandonment sanction, remove temporary suspensions, and we are also unable to modify player ranks unfortunately. Read more

Haven't seen this issue being reported by anyone else, so it's a bit strange and will be hard to report but it could be related to if there is any kind of Ubisoft Club maintenance or degradation on, as that can affect friend lists.

Originally Posted by ZacTheFirst
I really think it’s unfair that I put all my effort in the game 100hrs and get falsely banned,
I then appealed and it got denied, I think I just got reported alot
Which is truely unfair or it is someone that got me banned even though I have never cheated
So please I spent a lot of hard work money and effort into this game and it is not right that I can get banned for no reason

If you have already contacted the team through a support ticket and had your account looked into, then we can't get it removed I'm afraid. False reports from players will not result in a permanent ban and a denied appeal. Read more

Originally Posted by Xx_Yoda_xX
my elephant skin and gorilla skins and the clubs charms have disappeared from the club rewards and my skins and charms what should i do to get them back

I've tried locking the reward again for you and you should see the points back. Can you try unlocking them again now please and let me know if that sorted it? EDIT - This is actually likely due to the transition from Ubisoft Club to Ubisoft Connect and is only temporary until the 27th October when the transition should be complete. But as I have already locked the reward on your account before realising this, you may need to contact us again after the 27th if you still haven't been able to get it back. More details on this transition can be found here. I apologise for any inconvenience. - Ubisoft Support Read more

There's nothing you need to do, no. It's an ongoing issue that the dev team will need to resolve.

Well the obvious fix is to just turn the volume down. Had the volume slider on the PC changed at all? Is it louder than it should be even when the volume slider is set to very low? And it's happening every time you launch the game now?

Hey, I'm sorry to hear that. We have no way to manually adjust MMR I'm afraid, so we'd be unable to do that. There is also no guarantee that the rollback you received was all attributed to your friends false ban.

Hey, Sorry to hear you got an abandonment sanction. We don't have the ability to remove these though unfortunately and are also unable to add any mmr to accounts. I apologise for the inconvenience.