The fact that the official support twitter isn’t capable of using the “@“ feature properly ? Rather than tweeting AT (@) that person they’re just tweeting it out everyone with her handle name in there.
This is what Zendesk does when replying to a user who has deleted their Twitter account. I've flagged it to them.
[deleted]
Lag wouldn't lead to a false macroing ban, neither would the use of Runelite.
Have you appealed it via the Account Bans section on the website? https://support.runescape.com/hc/en-gb/articles/115002238729-Account-Bans
You can appeal it via this link: https://support.runescape.com/hc/en-gb/articles/115002238729-Account-Bans
My password was never changed and I did send in an appeal and have herd nothing back
Your appeal has been received, and judging by its position in the queue, it should be seen to rather soon. You'll get an outcome sent to the email you provided when submitting the appeal.
You can't report them either. Great for botting.
They can be reported, that system will look at the username assigned to the account, not the temporary name.
Any update?
I just saw someone I know of who bought silver warden running around and it reminded me of this post :p
Apologies. We've had to push this back a week due to other priorities within the business (the data isn't ready at the moment), I'll look to pick it up then. I've not forgotten!
The account was banned for selling gold, and a member of staff erroneously unbanned it when we first rolled out our macro ban appeal flow. Following this, it was then found to be sold so the account came to view again and was re-banned for that.
/u/JagexTyran any update? 2000% Telos is as much of an issue as 4k is.
Ah, this fell off my radar. I've scheduled some time to look into this on Tuesday next week.
Apologies, these should be much clearer now.
How is this even possible if you don't mind me asking? There is not someone in Jagex that can actually remove those false bans? I know, they don't hold any weight. But it just doesn't look right if you look up your personal account and you see ban, even though you never did anything to deserve that ban.
If we could fully remove them, we would. The problem is we rely on a legacy back-end system (talked about in the Player Support Blogs) to interface with accounts, and the functionality to delete an offence doesn't exist.
The offences will have been quashed, they hold zero weight when accessing the account again. Offences cannot be fully deleted, unfortunately.
Are you sure about that? I've read that some people got theirs manually removed.
I'm also sure that you guys can make an exception since this is 100% your own fault?
Are you sure about that?
Yes
I'm also sure that you guys can make an exception since this is 100% your own fault?
I repeat - Offences cannot be fully deleted, unfortunately.
Jesus man never logs out, I've seen one there for over 40 hours without llggong
Name?
Thank you for clarifying this :) and good job !
No worries, it should be clearer now.
These aren't bots, they're manually played accounts but they do appear to be gold farming. I'll clear them out now.
Appeals sent after a decision has been made will not be reviewed.
Very bizarre. We've had a look over it, and it was never quashed/made inactive since being placed on the account in 2006, but we can see play from around your mute in 2009 which indicates that it wasn't active at the time. This may be a result from when legacy offences were imported across to the current system way over 10 years ago, and it wasn't active until the later mute in 2009 forced the pillars to update and the offence then became active - this was a very rare bug
Edit: Steve beat me
Jamdex finally snapped and is gonna check everyones past offenses. Shits going to be the equivalent of martial law in this bitch. I for one won't be oppressed, i'll stand for my freedoms no matter the punishment. My runescape account name is Pfl Glace, do your best filthy fascists, you can't silence me.
Random, but is that 'Pink Fluffy Lions' from the RSBL?