only_a_troller

Hi mate, thanks for getting back to me about this issue, I will try to explain the bug as best as I can.

Ok so basically, the glitch doesn’t happen 100% of the time, I’ve maybe had it happen to me a dozen times so far, but I’ll try to explain it in full.

If you kill an enemy player and pick up their gold weapon after switching from your primary weapon, it has a chance to crash your game,

It doesn’t matter if you have a lower rarity already in your inventory because it’s still crashed when I haven’t had the same weapon of a different rarity and when I have.

I’m not sure if it crashes on other platforms than PS4 because I mainly play on PS4 and haven’t checked any other platforms

You do not have enough time to do any other inputs, the crash happens on the exact frame the gold weapon from the dead enemy enters your inventory.

Hope this helps mate! Hopefully you and the team can track this one down and fix it!

Quick side note.

If you and the team want, one day I can do a sort of “QA” stream where I outline all the bugs I know in the current update and replicate them. I have currently put over 150 hours into OB20 so I feel that I know quite a few bugs that are in the game currently

Thanks! That's definitely enough for us to go off of. I'll put some time trying to get this reproduced today/tomorrow and see what I can find.

As for the stream, feel free to drop any video clips or screenshots of things you come across in our Bug Reports channel in the Realm Royale Discord. QA scans through those each morning and attempts to replicate anything they haven't seen/documented.

Hey! Can you describe some of the actions your taking before the crash? I haven't been able to reproduce this. Some questions that may help us track this one down:

Where did the gold weapon drop from? Did you have the lower rarity of the weapon already equipped when you picked it up? Is the crash instant or does it take a few seconds? Can you complete any actions like jump or movement ability before it crashes?

We'll continue to look into this to see if we can track down the cause and get a fix.

JDJDTMonkeyTTV

Goblin freezing in place without dropping loot - This issue should have been fixed with the .20 update.

This one never got fixed. It still happens on PS4. Next time it happens, I will save the clip.

Game freezes during the match, you can still look around but then it completely kicks you off and logs you out. (I have video evidence of this one)"

- Can you post the video in our Discord channel please under Bug Reports please? This sounds like you were kicked from the server, but it's hard to know for sure until we can see it.

I will upload the video when I can. We did get kicked from the server for sure. But the thing is EVERYONE in the group got kicked. Has happened multiple times, saved a video once. EDIT: Here is the clip. I will post it in the Discord as well. https://clips.twitch.tv/ResoluteGiantWolverineEagleEye

We'll look into the goblin thing for sure.

Thank you. If you could DM me your user name, that'll help us narrow down what may have caused your group getting kicked from game.

Thanks for putting this together! I'll add some notes/questions next to each so you are all aware of where we are at with them:

Off-center mount bug (any and all mounts affected, lasts entire game) - We're currently researching this one. We haven't been able to get reliable repro steps for it yet, but we'll continue to work on it.

Popping sound glitch (usually after being resurrected or resurrecting others, being in or near the fog) - We're actively working on a fix for this one now. We currently don't have a time frame for when a fix may be introduced, but it's a priority for our team.

Ghost bug (where a blue impression of your character stays on the screen partially blocking view, usually disappears but sometimes remains whole game intermittently) - This one is a bit odd, because we it seems to happen inconsistently and fairly rarely. QA continues to keep an eye out for it to see if we can figure out what's causing it.

Goblin freezing in place without dropping loot - This issue ...

Hey! We're aware of the issue and are investigating. For now, you should be able to use the Invite by Name feature. If you go to the Social Page > Party tab, clicking the left thumb stick will bring up the text field.

therightamount

Hi, the particular problem that I have had -- for maybe 2 or more weeks now -- is that there is this music that plays constantly, starting with when you resurrect as a chicken and continuing for the rest of the game. It sounds like win plus a flute.

Thanks!

This should be fixed with our next patch. We changed the resurrection so the player no longer "skydive lands" when they are resurrected. We believe this was the cause of that bug.

pimpmyrye

It would be nice to see some HiRez people in games. It honestly feels like you guys don't play the game ever and just rely on user feedback. It should take one of you guys two or three matches tops to notice all the issues plaguing your player base. Why is this so difficult? It's not like you guys are constantly expanding the map or adding new classes or making any different game modes or anything to keep people interested. All you do is put a few skins in the store and maybe alter one portion of the map. All we are asking is for the basic functions of the game to work properly. That's it. We'll be happy with the same map we've all played countless times on if things just worked how they should.

User feedback is paramount to us. We rely heavily on it to ensure we're providing a good experience.

As far as the dev team playing the game, I play every Friday and Saturdays for 6-8 hours each day as I genuinely enjoy the game. We also do playtests several times a week to weed out issues before they get to our fans. Although the issue hasn't been fixed yet, that doesn't mean we aren't aware of it. It usually takes time to research issues to find reliable steps to reproduce, on top of the time it takes to fix the issue and then verify that fix.

We really appreciate your patience, I know it can be frustrating dealing with these issues. We'll continue to try our best to keep communication up so everyone is aware of the issues we are looking into.

Hey All, we've gotten a good bit of feedback about this issue over the long weekend. We're currently looking into what's causing it.

Hey! We're aware of the current state of mantling through windows. We're investigating what could be causing it and are working to get things squared away.

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[deleted]

Can you try again please? It should be showing the correct price now.

Hey!, we think we know what's causing this and have entered a ticket, it's purely a visual issue. Thanks for reporting!

Hey! Thanks for getting the video. We're aware of the issue with Legendary Swiftness and are investigating it.

GGuesswho

Are you guys aware of the bug where if you get rezzed you double up on things like vigor (ending with 2100 health) and 0 seconds chicken timer (you will never be human again) (revived once =10 secs off, with the rune its 0)

Yup! We're looking into that one as well.

Hey! Steam players will need to head to the Steam Store directly to find the Shadowfall Bundle for now. We're aware of the issue and are working on a fix.

Thanks for the feedback. We are investigating!