Posts by EA_Barry

Well @GONORRHEA21 , while that sounds like a good idea, I do think that is unlikely.

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@TJB_The_Enigma 

I assume you are getting good frame rates. Try changing your in-game graphics options to balance your CPU/GPU usage, some graphics settings will hit the GPU harder than the CPU. The good news is that the settings required to bump up your GPU usage will likely result in a higher quality image.

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@DaDoXeyy 

A few things to try: 

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@oAgiosKhrophgios 

There is something in your Dxdiag that indicates the following steps may help, let us know, thanks.

https://answers.ea.com/t5/Technical-Issues/game-won-t-launch/m-p/8927365#M32188

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@6GOD-Hasu 

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/
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@tinyh0use 

Your friend can appeal any action taken using the following info: 


https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

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@bass4aj1 

Temporarily disable your antivirus, it is possible it is doing "on access scanning" and could be checking the game assets for viruses as they are loaded!

Perform a clean boot too to help prevent unnecessary software loading: 

Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/

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@TheneaSFox 

Your post is fine here.

Check the following steps as this will probably be user resolvable:

https://answers.ea.com/t5/Technical-Issues/Origin-Client-Crashing/m-p/7746292#M35602

Thanks.

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@N1MRA1 

A max temperatures in the high 70C range is not a worry.

Your GPU/CPU have high temp protection features to prevent damage but ~76C is not an issue other than possibly causing some fan noise.

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@Chees3 @siulun1224 

Please use the following link to report suspected cheaters, thanks:

https://www.easy.ac/en-us/support/apexlegends/contact/report/

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@Tigerc0808 @1997nyny 

Try resetting your EA Account password. This will help in most cases.

If that doesn’t work, wait 90 minutes and try again. You may have tried to reset your password too many times and too fast. 

Contact us for help if you’re still having trouble.

Related Help article: https://help.ea.com/en-us/help/account/im-locked-out-of-my-ea-account/

Thanks.

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@streetsps4 

Please make contact with an EA Game Advisor for assistance with your account issue.

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.

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@ZzNubz 

If you no longer have access to your email address, we can try to recover your account.

Please make contact with an EA Game Advisor for assistance with this.

Click the following link to get started: https://help.ea.com/en/contact-us/

Please note the current changes to support: https://help.ea.com/en/help/faq/temporary-changes-to-support-options/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.

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@h4ller9 

Great, thanks for posting.

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@Drunknsniperr 

Download and install both the x86 and x64 versions of the required Visual Studio files:

If required, the following steps can also help in this situation.

Let us know your results, thanks.

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@MandatoryIDtag 

Agreed.

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@GS_ArmZl 

We do not have info on your ban here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/
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@StormKnight0 

Yep, a couple of things: 

Let us know if you see improvement after these steps, thanks.

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@CrissMg86 

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/
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