devtrackers.gg

Original Post

I got banned after my WHOLE town lost power and no one is replying to my ticket and every time I go to start a live chat I go to select a catagory the live chat feature goes away so can someone help me

UbiYubble 5 years ago

Original

Originally posted by Sulpherous: My bro used hacks and got banned on R6s, when I then used my account (on the same device) I also got banned and now everytime I try to get a new version of the game I get insta banned. Is there a way to play again on the same device or do I have to get a new device?

It sounds like you'll need to appeal the ban. That isn't something we can take care of on Steam, so I would suggest taking the issue to Ubisoft Support [support.ubi.com] so they can look into the matter for you.

UbiYubble 5 years ago

Original

Originally posted by Rage monster: I got banned in the middle of a game for nothing, What the hell is this 30 min. ban. non ranked

Hi Rage!

Can you walk me through what happened before you received a ban notification?

Support

EA_Aljo 5 years ago

Original

Hi there, @Courtneybird1997.

It looks like your case was submitted a couple days ago. It can take ToS At least 72 hours to respond, but can be longer. Especially these days when more players are staying home. I see your case is still awaiting investigation. Someone from ToS will email you as soon as that completes. It might take a few more days though so keep an eye on your email. Thanks!

EA_Barry 5 years ago

Original

@6GOD-Hasu

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.

Support

EA_Aljo 5 years ago

Original

Hello, @299Sapphire.

Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!

(2019) Banned

Links