Sorry about that! We've unlocked it.
unlocked
Thanks! Can you also repost my PSAs? Answers some basic issues a lot of users are experiencing, namely the cutout and the sample rate issue.
Thought I was banned or something while in mid reply to you haha. Anyway this is all I had left to add:
"Awesome, fuck you're quick haha. Guess ole Pirndel will have to wait a few days to continue giving me shit about cleaning :)"
hahaha...nice! They've unlocked it now :)
There is an annoying sample frequency desync when transitioning between the login screen and the game. Here is a video I made showing the issue:
44.1 and 48K sample frequencies work, but if you go non standard such as 96 or 192K(I imagine 88.2 as well) then this issue occurs.
I hope this helps.
Cheers!
Spoke with Frostbite audio - officially only 48k is supported. Anything higher can cause the mixjob to not be able to keep up at the DAC.
Sucks, but at least it's 'expected' behaviour from the engine.
The lord giveth and taketh away indeed.
I think they will be able to fix it - it's been reported a handful of times and seems to be related to entitlements being given by the server incorrectly. They are testing (as messing with your profile can break a ton of crap) - but I am optimistic.
triggers a PTSD episode That's exactly what I see
Hahaha - so it looks like there is bad data in your profile for unlocks. They are looking at right meow.
I will report back!
For me personally it's when I try to have the first conversation with Pirndel Blatch. First dialogue choice works fine but the second choice immediately disconnects you. Tried repairing, skipping the dialogue, still happens at that point every time.
It's different for everyone however. On the EA Help forum people have made multiple threads about different NPCs which causes the crash for them. As of now you can't progress the story with affected NPCs.
Thanks, will add this to our thread in Slack for support.
For me personally it's when I try to have the first conversation with Pirndel Blatch. First dialogue choice works fine but the second choice immediately disconnects you. Tried repairing, skipping the dialogue, still happens at that point every time.
It's different for everyone however. On the EA Help forum people have made multiple threads about different NPCs which causes the crash for them. As of now you can't progress the story with affected NPCs.
What is the exact error you see? Any?
sweats ruh-oh. Uh.. I may or may not have also experienced another bug where um.. twiddles fingers I might um.. have all the javelins. at lvl 8.. PLS NO BAN
Sounds like the lord giveth, and the lord taketh away....lol!
I'm not telling.
For me personally it's when I try to have the first conversation with Pirndel Blatch. First dialogue choice works fine but the second choice immediately disconnects you. Tried repairing, skipping the dialogue, still happens at that point every time.
It's different for everyone however. On the EA Help forum people have made multiple threads about different NPCs which causes the crash for them. As of now you can't progress the story with affected NPCs.
Pirndel issue specifically has been fixed in the Day 1 patch, I just heard back.
Did you find out? I had the same issue in both demos with no tv option to fix it. I’m sure I seen it on a “fixed in release” type post but can’t find the source.
Edit:
Number 15.
Just got confirmation from our support team - Day 1 patch has screen adjustment size.
That’s great, I look forward to having a compass this time round!
Thanks for the reply, keep up the great work.
:)
Just before the cutscene was triggered. From what I remember the combat had already concluded and we were flying to the next point when it dropped.
Rest of the mission and all cutscenes had no audio. Sucked because it was one of the longer missions with ingame and prerendered scenes.
Thanks for the reply anyway, much appreciated.
On a side note, may have another sound related crash. When talking to various NPCs and choosing a dialogue option you immediately get disconnected and thrown to the main menu. It's repeatable and happens with multiple NPCs.
Hmmm. That's not a sound bug, but definitely a bug. Can you give me a repro step order?
As shite as it is now, the best bet if audio cuts out is to restart immediately - it's a choice between losing a bit of progress and having to miss important beats - the timing in your case was particularly terrible and I apologize for that experience.
Tyrosusz and I can't - because I'm missing the entire 'freeplay' section of my Challenges log. It just says I've completed the challenges required (in the quest log) and I'm able to 'explore the tomb' - Will attach screenshot momentarily.
Ok that's fine - Origin IDs?
I have folks looking at this as we speak!
I can't believe how on top of this you are. You're not only answering the same questions repeatedly, but you're passing along issues you can't address directly. I love devs like you.
Thanks for doing your best to make Anthem something above and beyond. It doesn't go unnoticed.
I've set aside my mornings to have coffee and respond to issues - we KNOW there are still issues and we are determined to get people around them, or track them and fix them as soon as possible. Thanks for the shoutout, we are trying!
Summary: The game is completely unplayable, can't get past the start screen - Error retrieving Anthem live service data
/u/BioWareJer /u/BioCamden It's been over 24 hours since the game release and I haven't been able to get past the start screen. I've tried contacting EA Support, EA Help on Twitter and @@Bio_Warner as well, but no fix or any communication in sight. I've already wasted 5 of my 10 hour trial (I preordered the game, but only have Basic) trying to get past the start menu but the game is completely unplayable and I thought I'd tag you guys because I'm pretty helpless at this point.
The error in question is this one (Connection Problem: Error retrieving Anthem live service data). The debug file on the Origin folder says "WARNING:resource_bundle_qt.cpp(114)] locale_file_path.empty" over and over, but I haven't been able to figure out what it is. I've already reinstalled the game on two different HDDs and 3 different languages (some people reported that if you changed language the game would work, but it didn't), flushed my IP and my internet connection (multiple router and computer resets), reinstalled drivers, etc. The game simply refuses to work and I don't know what to do. Could you guys PLEASE take a look into this? It's beyond frustrating, I just really want to play the game and I haven't seen anything being said about this.
Technical Information: Windows 10, Ryzen 5 1400, 8gb RAM, GTX 1050, driver version 418.91
Additional Information: I've also encountered multiple instances of Unknown Error and Error Retrieving Pilot data. Please Restart Anthem. Safe to say that restarting Anthem didn't fix anything, but still. Oh, and I also had the 95% loading glitch sometimes, but I'm afraid it might be related to the fact that I simply can't connect.
Brutal. Posting to our live response team now.
Sorry for the hassle!
Tyrosusz is my origin ID, I don't know about the other fellow. I hope he's around to comment his. There's another thread with a TON of people trying to get attention on this problem - do I have your permission to ping you on it?
Tyrosusz
Yeah - we have a whole thread in Slack dedicated to this now. I need as many Origin IDs/Gamertags as possible so people can look at the server side data. If you tag me make sure to ask for that first or I will have to anyways :)
Thank you. Please let me know if there's anything I can do or if you need any more info, I just want to fix this and enjoy the rest of the time I have this week.
Will do - we will continue to work on it and I will loop back if I learn anything!
Alrighty. Thank you for the help. I really do appreciate it - makes me feel better that there's at least someone looking into this.
A LOT of someones :)
Alrighty. Thank you for the help. I really do appreciate it - makes me feel better that there's at least someone looking into this.
Can you tell me what happens when you get to the door? Does it say you are unworthy?
Alrighty. Thank you for the help. I really do appreciate it - makes me feel better that there's at least someone looking into this.
Or see this: https://gyazo.com/429392154ce1baeca65bc9bcb4d67773