Posts by JagexSween

https://secure.runescape.com/m=news/dmm?oldschool=1

The DMM worlds will open on Friday May 1st at 13:00 BST (08:00 ET / 05:00 PT).

If you can see the account stats on the OS hiscores, and those stats aren't present when you login, you're almost certainly logging into the wrong account. An account's username (used for logging in) can be different to an account's in-game display name (the name you see on the hiscores).

I'd recommend the following.

  1. Head to the Can't Log In? page: https://support.runescape.com/hc/en-gb/articles/360001552065
  2. Say No.
  3. Say Email My Login.
  4. Enter your commonly-used email address (it'll email a list of any logins you use that are linked to that email address).
  5. Repeat for other email addresses you use, or have used (and you can still access).

If that doesn't work then...

  1. Head to the Can't Log In? page: https://support.runescape.com/hc/en-gb/articles/360001552065
  2. Say No.
  3. Say No.
  4. Click Maybe We Can Help.
  5. Send a support ticket to the support team and explain what account you're trying to access. They'll be able to tell you the right account login.
Read more
sauzan9

Guess Aussie servers are on their own rip.

Not quite! We often run Aus maintenance separately to other regions because of site differences.

[deleted]

[removed]

feelsdoxedman

We are live right now on twitch.tv/oldschoolrs!

Tonight (Sunday 19th April) is the Grand Finals of the 1v1 Tournament! Over the last two days we've played the qualifiers of the APAC, EU, NA East, and NA West regions. The top eight players from each region will now fight for glory!

You can find the regional brackets here:

What are the rules?

All rules of the tournament can be found here: http://osrs.game/1v1Announcement

Why are we doing this?

It's a part of a number initiatives we're doing to help entertain players and viewers - all whilst raising money for charity! More is explained here:osrs.game/PlayApartTogether

Why was the Grand Finals bracket randomised?

When we announced the tournament we men...

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LoudIncrease

yea there were 5 bonds and a $77 "outstanding balance". but no payment went through. i dont know how to remove it though

Drop a support ticket through the link I sent you - they'll be able to help you!

Hey! I think this might have something to do with an unsettled balance on your account. The majority of the time it's hijacker-incurred or something.

https://support.runescape.com/hc/en-gb/articles/207256855-Settle-an-Unpaid-Balance

The bottom of this page has a Contact Us button to allow you to talk to the Payment Support team - they'll fix it for you.

He's hosting the NA West Regionals, in approximately 2 hours and 15 minutes!

silentfivegrams

Hey man I got into my account , thank you for your help.

That's great! Welcome back.

If you can see the account stats on the OS hiscores, and those stats aren't present when you login, you're almost certainly logging into the wrong account. An account's username (used for logging in) can be different to an account's in-game display name.

I'd recommend the following.

  1. Head to the Can't Log In? page: https://support.runescape.com/hc/en-gb/articles/360001552065
  2. Say No.
  3. Say Email My Login.
  4. Enter your commonly-used email address (it'll email a list of any logins you use that are linked to that email address).
  5. Repeat for other email addresses you use, or have used (and you can still access).

If that doesn't work then...

  1. Head to the Can't Log In? page: https://support.runescape.com/hc/en-gb/articles/360001552065
  2. Say No.
  3. Say No.
  4. Click Maybe We Can Help.
  5. Send a support ticket to the support team and explain what account you're trying to access. They'll be able to tell you the right account login.
Read more

Members can change their name once each month. Once you change your name you'll see a countdown until the next time you can change it.

You can redeem a bond (by choosing the option for name change) to reset the timer.

If you did redeem a bond then it's possible you chose the wrong option (like the membership instead).

We're investigating the issue, sorry for the inconvenience

GordonRamAssy

Yes sween please reply we are awaiting your arrival and holding out breath for your response

I'll reply to you, but not to OP.

https://secure.runescape.com/m=news/we-can-all-play-apart-together-a-message-from-mod-pips?oldschool=1

Starting on May 1st we’ll be kicking off a 4-week DMM tournament with a substantial charity prize pool, again with some fantastic prizes from our partners.

If you can see the account stats on the OS hiscores, and those stats aren't present when you login, you're almost certainly logging into the wrong account.

I'd recommend the following.

  1. Head to the Can't Log In? page: https://support.runescape.com/hc/en-gb/articles/360001552065
  2. Say No.
  3. Say Email My Login.
  4. Enter your commonly-used email address (it'll email a list of any logins you use that are linked to that email address).
  5. Repeat for other email addresses you use, or have used (and you can still access).

If that doesn't work then...

  1. Head to the Can't Log In? page: https://support.runescape.com/hc/en-gb/articles/360001552065
  2. Say No.
  3. Say No.
  4. Click Maybe We Can Help.
  5. Send a support ticket to the support team and explain what account you're trying to access. They'll be able to tell you the right account login.
Read more
CrimsonIrises

Is he able to join midfight ?

Yep!

Smashbandacooch

What does the winner receive?

Taken from https://secure.runescape.com/m=news/1v1-tournament?oldschool=1

WHAT ARE THE PRIZES?

In Mod Pips' message to the community we stated that we were planning to raise over £100k for our charity partners. We're delighted to announce that £6k of that will be shared by our charity partners for prizes in this tournament.

In addition to to this, we'll also be awarding the following:

  • 1st Place: $1,000 USD and a HyperX Ultimate Gaming Bundle

  • 2nd Place: $500 USD

  • 3rd Place: $250 USD

  • 4th Place: 1 Year Old School Membership

  • 5th – 16th Place: 6 Months of Old School Membership

  • 17th – 32nd Place: 3 Months of Old School Membership

We'd like to thank our friends at HyperX for supporting the tournament by supplying the Ultimate Gaming Bundle.

Read more

It's true that the caster can only be in one match at a time (you can't be in two places at once), but he's welcome to show as many matches as he's able!

Using that option essentially "resets" the name change timer. If you don't change your name and you regain your regular monthly reset (I'm presuming you're a member) then I guess the Bond would essentially be wasted. It's not banked. If you don't end up using it I'd recommend contacting the payment support team to see whether they might credit you for the 14 days membership instead.