The Division 2 Dev Tracker

@Butcher851 Hey there, thanks for your report! Have you noticed any other inconsistencies with item quality, and do you remember which game mode you were playing when you picked up the Prophet? Also for the backpack, does anything change if you unequip and reequip the item?

@gravepact Hey there, sorry to see you're not getting that stat bonus! Can you test if this still occurs after swapping out other items you have equipped?

Hey folks, thanks for reaching out to report this! I've forwarded this information to the team so they can investigate further. Please feel free to reach out if you have any other questions!

Hey everyone! Our team is currently aware of this behavior happening both instance you have mentioned and looking into this further. Sorry for the trouble this has been. While I do not have any updates to share at this very moment, please keep a lookout on our news & announcements page for further updates. If there is any further information need for the team's investigation, we will also keep you posted.

Hi @AngryPandaNr1 apologies for the late response.

I am also sorry to hear that you are experiencing lagging in the Summit and Manning Zoo.
I can confirm the issue for the Summit has been reported and is being investigated. With regards to issues with Manning Zoo could you please go through the connectivity troubleshooting for your platform then try again to see if that helps. Read more

Hi @dannyrandoz apologies for the late response.

I'm also sorry to hear that you are experiencing an issue accessing the Warlords of New York expansion.
It sounds as though this could be a region lock issue. Could you please confirm what country your PSN account is registered under and also what region code appears on the back of the game box.

Hi @RG-Jammy apologies for the late response.

I am also sorry to hear that you have not received the Sacrum Imperium marksmen rifle.
If you still haven't received this could you please provide a video to show this. In the video can you show what rank you currently are and that you do not have the rifle.
Could you also provide another video demonstrating the issue with the ninja backpack that you mentioned. Read more

Hi @XxDrMeeseeksxX @Delta-03-Live apologies for the late response.

@XxDrMeeseeksxX Thanks for the update, I'm pleased to hear the issue is resolved.
@Delta-03-Live to confirm is the issue now resolved for you? Read more

Hi @Gdog215 apologies for the late response.

I am also sorry to hear that you are experiencing an issue with the Regulus crafting recipe.
I can confirm that this issue has been reported and is being investigated.
Could you please provide some screenshots or a video to show that you have the Police 686 magnum replica and that you cannot craft the Regulus exotic pistol.
If you provide a video I would recommend uploading your video to a video sharing platform such as YouTube, you can then copy the URL link into this thread.  Read more
Support

@svaage70 Hi there, and sorry for the late reply!

I am sorry that you are receiving this error code. This error means that the game has failed to connect to the server.
Could you please go through our dedicated troubleshooting guide and see whether the steps in there help at all?
Thanks! Read more

@Kaps Hi there and welcome to the forums 😊

I am sorry that the game keeps crashing for you! Is this happening during specific cutscenes or missions? Are you receiving any error messages when the game crashes?
Could you please install the latest update, which was released a few days ago? The development team have addressed crashing issues in that patch.
Thanks! Read more

@MythGS Hi there and welcome to the forums 😊

I am sorry that you cannot connect with the store or Ubisoft Connect! Are you receiving any error message when you try to do so?
Since when do you have that problem?
Thanks!

Hi everyone, and sorry for the late reply!

I am sorry that you cannot craft Regulus. Our development team is already aware of this issue and is currently working on it!
As soon as we have more information, we will let you know 🙂
Thanks!

Hi everyone, and sorry for the late reply!

I am sorry that you cannot craft Regulus. Our development team is already aware of this issue and is currently working on it!
As soon as we have more information, we will let you know 🙂
Thanks!

@Simon_Chost Hi there and welcome to the forums 😊

We are only able to provide assistance in English on these forums. Could you please translate your post for us, so we can help you out?
Alternatively, you can reach out to our support team here, to receive help in Chinese.
Thanks! Read more
Support

@L3TH4L1TY Hi there and welcome to the forums 😊

I am sorry that the game is lagging for you. Could you please make sure that you have the latest update of the game installed and check whether the issue persists afterwards?
If yes, please let us know whether you are experiencing those lags at specific locations or during missions, etc.
Thanks! Read more

@Dang_Nai_boy Hi there and welcome to the forums 😊

We are only able to provide assistance in English on these forums. Could you please translate your post for us, so we can help you out?
Alternatively, you can reach out to our support team here, to receive help in Chinese.
Thanks! Read more

Hi everyone, and sorry for the late reply!

I am sorry that you are not able to access the store. @TjemPeng Thanks a lot for the screenshot!
Our development team is currently looking into this problem. We will let you know once we have an update regarding it 🙂
Thanks! Read more

@Wild_Card_7 Hi there, and sorry for the late reply 😊

I am sorry that you can no longer access your skin! Could you please provide images of your inventory, so we can take a look at this for you?
Thanks!

@CWO4USN Hi there and sorry for the late reply 😊

I am sorry that the Habsburg Guard is not eligible for donation. Could you please provide images of the issue, so we can forward your report to the development team?
Thanks!