Something isn't right. We're aware and looking into it.
Thanks for the heads up, we are looking into this right now. I'll keep people up to date in this thread
Hi folks,
We are aware of the issue with Guild GP being reduced across the board. This was not intentional and we are investigating right now as to what happened. I will update this thread as soon as we find out more.
Hello Holotable Heroes,
We recently indicated that we were making some changes to matchmaking (here).
We’ve seen many questions surfacing around what changed, how it works now, and what the implications are, so we’d like to give a little context.
Over the time that Grand Arena has been in the game, we’ve explored a few different paradigms of matchmaking. Most recently we’ve been running matches on pure collection GP comparisons, and while that may look fair on paper, we observed too many cases where pure GP matches, among active participants, still resulted in blowouts. (For some context, we are trying to get this number under 5% of matches.)
Then, in our Quality of Life update, we shifted the focus to only the part of the collection that is eligible in that Grand Arena (i.e. characters only, or characters+ships). This did not work either. Among active participants in Grand Arena, the number of blowouts was still far higher than our targets.
Ultimately, we think close matches with some...
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CG_Cyanides recently announced our intention to change the way Zetas drop in Ship Ability Materials Challenges. I'm excited to announce that the change is coming with the next release which is planned for today, June 26th.
To summarize the change: Ship Ability Materials Challenges will now drop a guaranteed zeta. We are removing the zero and two options.
Keep an eye out for the patch notes announcing that this is live.
Hi Holotable Heroes!
We are releasing a Server Update (a day earlier than usual) as we need to deploy several changes in preparation for today’s big Content Update. All of these changes will appear with the launch of the release later today and not during this Server Update so expect the full list of patch notes this afternoon.
We will be rolling out the server update over the next several hours and you may be asked to reboot your client. Once complete, we will notify you in this thread.
Hello Holotable Heroes,
We've got a lot going on this week, and we'll be posting the July calendar within the next day or two, but I wanted to get the planned schedule in front of you for the Championship Exhibition and new Geonosis Territory Battle that's launching soon.
Our intention with the Geonosis Territory Battle was to have a shorter experience consisting of four 24-hour phases. Unfortunately, due to a bug with scheduling Territory Battles, we will have to extend each phase to 36-hours for the foreseeable future.
Here's the resulting schedule:
Additionally, we're still in the Grand Arena Exhibition season, so if any issues crop up, we'll deal with those and change the schedule accordingly. Read more
Additionally, we're still in the Grand Arena Exhibition season, so if any issues crop up, we'll deal with those and change the schedule accordingly. Read more
Hi Holotable Heroes,
This week we are exciting to be talking about the Geonosis Territory Battle and one of it's rewards! If you haven’t already, check out the kit for Negotiator, who will be unlocked with GET MkII from the new Geonosian Territory Battle map. Read on to hear from CG_Mandelorian discuss his thoughts on designing this intriguing new capital ship.
Q: Why are we excited about this ship?A: First and foremost, it’s a new Capital ship!!! We haven’t had a new one in quite a while and this is a great opportunity for us to expand the range of options in Fleet Arena. It’s also pretty exciting to give General Kenobi his ship from Clone Wars and create a very different place style from Mace Windu’s Endurance. Q: What makes this Capital Ship unique?
A: This Capital ship will be part of the Galactic Republic, like the Endurance, but much more offensively oriented. There is a new buff, Unending Loyalty, which allows Galactic Republic ships to survive the first mortal blow and keep ... Read more
Hi @darkyoda51, ask Lolosh to contact the support team on this for assistance. The officer you'd like to promote will need to follow the steps to submit a help ticket from their SWGOH account to them to get the ball rolling on this: https://answers.ea.com/t5/Technical-Issues/How-to-contact-support-for-Star-Wars-Galaxy-of-Heroes/td-...
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Hi @darkyoda51, ask Lolosh to contact the support team on this for assistance. The officer you'd like to promote will need to follow the steps to submit a help ticket from their SWGOH account to them to get the ball rolling on this: https://answers.ea.com/t5/Technical-Issues/How-to-contact-support-for-Star-Wars-Galaxy-of-Heroes/td-...
____________________________________________________________
＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
Server Update is complete. Please check your inbox for the rewards.
We're looking into this. Unfortunately, it appears to be somewhat inconsistent. Players have reported both good and bad performance across the same device models. We're also seeing inconsistent behavior in-Studio. We're in data gathering mode at the moment. As such, if anyone is experiencing a marked decrease in perceived in-game performance after the TU16 client update, I would hugely appreciate if you could dm me your device model and exactly what behavior you are experiencing (e.g., "hitching in squad arena where there was none before," etc.) Thank you!
I'm going to post a survey on 60fps soon and would love to have your feedback. There are some definite pros/cons around 60fps support, but I'm interested to learn more about Player interest around supporting 60fps.
Thanks everyone for the ping. /u/Sinari_VF dm'd me. Will investigate this matter soon and see what options we have to address.
Hi Holotable Heroes,
We wanted to reach out and give you an update on how platoons will work in the Geonosis Territory Battle. Our plan for platoons is to make them static in all phases. However, given that this represents the most end game of end game content and that the platoon abilities are key to victory at this time, we wanted to make the strategic trade off between using a character in a platoon and using the character in combat a meaningful decision. This results in many desirable characters being included in platoons (Darth Malak, Darth Revan, General Grievous, etc). Additionally, the number of each of these required will increase as the phase increases. Our goal is to alleviate some of the intraguild planning, while also challenging players’ rosters.
As a related side note, the minimum character/ship star requirements for each phase is as follows:
- Phase 1 = 6*
- Phase 2 = 6*
- Phase 3 = 7*
- Phase 4 = 7*
We wanted to let the players know we will be making a small, but visually impactful changes to the way ship combat plays. Presently, all Capital Ship abilities have a small cinematic that plays when they are activated. When we originally made ships, our intent was to give the experience that when a Capital Ship took its turn, that was an important moment in combat to be noted and celebrated. However, as time went on and ship combat matured, the value of this cinematic experience may have diminished.
To reconcile how the game has evolved over time, we have removed all cinematics from Capital Ship abilities except for “Ultimate” abilities (Convergence, Imperial Assault, Strategic Dominance, and Master Plan). We believe this should speed up the overall combat experience, while also still giving visual weight to a Capital Ship using its ultimate ability. We hope that makes your pitched, space dogfights feel that much more pitched.
See you on the Holotables.
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Hi Holotable Heroes,
Due to issues with the Grand Arena Championship exhibition over the weekend that prevented many players from completing the Grand Arena event, we will be resetting all players' Championship Lifetime Score, Best Score, and Best Rank. We will also be restarting both the exhibition Championship and the Grand Arena event. You will keep any Championship Tokens earned and we are compensating all level 85 players with 1st place rewards from the Grand Arena event.
We will start the roll out for server update now and we will notify you in this thread once complete.
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- vincentlondon;c-1896388
It is 6:15 pm in New York and still no update :|
Erik posted an update earlier and another one just now in the same thread
Hi folks, the team got together early this morning and is continuing to discuss our plans to compensate players for last week's Grand Arena Championship Exhibition that we had to cut short, as well as the plan to get the next Exhibition running.
We intend to communicate our plans around both the planned compensation and the schedule moving forward, and I'll use this thread to communicate updates across the day as they become available.
Here are a few things we already have decided upon:
IMPLICATIONS ON CHAMPIONSHIP AND LIFETIME SCORE & GAC CURRENCY
In resetting the Exhibition, we'll be resetting both the accumulated Championship and Lifetime Score. We'll likely also reset it again at the end of the Exhibition Season before we move into prime time. You will, however, keep your accumulated GAC currency from the last event. COMPENSATION
It seems like there was a lot of confusion around the minimal credits that were paid out by the cancelled Exhibition. We set the Grand Arena Round End, Gr... Read more
In resetting the Exhibition, we'll be resetting both the accumulated Championship and Lifetime Score. We'll likely also reset it again at the end of the Exhibition Season before we move into prime time. You will, however, keep your accumulated GAC currency from the last event. COMPENSATION
It seems like there was a lot of confusion around the minimal credits that were paid out by the cancelled Exhibition. We set the Grand Arena Round End, Gr... Read more
Hi all, thanks for the report. We have flagged this as a bug which can occur in very specific circumstances. Thank you and apologies for the inconvenience meanwhile.