Unfortunately it's the way this bundle works and we can't give out keys for the upgrade pack as each key actually costs us money ><. The product team is aware of this issue and will see if something can be done in the future (as this is also related to Steam settings) but for now there's nothing for us to do.  

@Wolfspyder Can you restart Steam and add the bundle to your cart again to see if something has changed? The product team made a minor change to see if this solves the problem but unfortunately Steam doesn't allow major changes during sales so if it ain't solved we may not be able to fix it at the moment ><.  

ShiShiShi666 said: They are not fixed yet i really love game but i cannot play

This was actually supposed to have been fixed last week. Can you check if you've got an update for the app/Windows pending? The problem wasn't actually with our game but how the app read ownership and if it's not updated, it may not work. I'll also let our Nvidia contact person know so they can double check on their end.   Read more

Please do a full **clean** re-install: - move any valued save games elsewhere, and user empire designs.txt from /Documents/Paradox Interactive/Stellaris/ if you have made any custom empires or races.
- "uninstall" in Steam-Stellaris
- manually delete both the Steam/SteamApps/common/Stellaris AND Documents/Paradox Interactive/Stellaris folders
- re-install game in Steam, run a Steam Verify when done.
- add stellaris.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test In particular you need to make sure there are no files or folders left under either the Steam Stellaris or Documents Stellaris locations, before installing again.   Read more

Please do a full **clean** re-install: - move any valued save games elsewhere, and user empire designs.txt from /Documents/Paradox Interactive/Stellaris/ if you have made any custom empires or races.
- "uninstall" in Steam-Stellaris
- manually delete both the Steam/SteamApps/common/Stellaris AND Documents/Paradox Interactive/Stellaris folders
- re-install game in Steam, run a Steam Verify when done.
- add stellaris.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test In particular you need to make sure there are no files or folders left under either the Steam Stellaris or Documents Stellaris locations, before installing again.
If that doesn't help:
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-... Read more

Delete the game's Documents/Paradox Interactive/Stellaris/settings.txt and pdx_settings.txt files. The launcher and game will recreate them at default settings. Good luck!  

MetaGray said: Is there any way for me to reset the graphics options outside of the game or perhaps force it to launch wit default options?

Manually delete the Documents/Paradox Interactive/Stellaris/settings.txt and pdx_settings.txt files. The launcher and game will recreate them at defaults.   Read more

Moved to Tech Support  

That is not good; it implies there's something wrong deep in Windows somewhere. Please try this Windows repair tool

Use the System File Checker tool to repair missing or corrupted system files - Microsoft Support

Describes how to use the System File Checker tool to troubleshoot missing or corrupted system files in Windows 8.1, Windows 8, Windows 7 or Windows Vista. support.microsoft.com   Read more

The game is failing to find the AMD video driver or card in DirectX. I see that driver is not quite up to date, so let's do a clean update and reinstall of it: - uninstall it with this tool https://support.amd.com/en-us/kb-articles/Pages/AMD-Clean-Uninstall-Utility.aspx
- reboot
- install the very latest (I think Nov or Dev 2023) from here http://support.amd.com/en-us/download
- reboot again Good luck!   Read more

Description
[3.10.4 Beta] - Commanders die quickly to orbital bombardment, but not ground combat Game Version
[3.10.4 Beta] What version do you use?
Paradox Launcher What expansions do you have installed?
Utopia, Distant Stars, Ancient Relics, Federations Do you have mods enabled?
No Please explain your issue is in as much detail as possible.
I fought ground combats in a war with my stack of ~20 assault armies led by a commander and they didn't die during about a month of ground combat. However, I then landed those armies on a friendly planet, which after a few months of losing the war came under bombardment. The leader died within a week. Enemy transports eventually then arrived in the system. I hired a new leader for the army as they neared the planet. The leader died from bombardment before the enemy armies landed. Steps to reproduce the issue.
Enter war. Have one of your planets with 10+ assault armies (I didn't have any defensive armies sin... Read more

Let's concentrate on solo play as tests are easier. After one of these crashes can you restart the game, load up that save, and carry on? Or do you need to wait a while or reboot before you can play it again? DO you see fps over 60 in the game now? Please report the temperatures of your CPU and video (GPU)
1/ before starting the game up and
2/ after say 30 minutes' play.
If your PC's vendor has given you no way of reading temperatures, install
SPEEDFAN http://www.almico.com/sfdownload.php
If GeForce Experience is running, unload it before starting the game. DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here. Please attach here your Documents/Paradox Interactive/Stellaris/settings.txt and pdx_settings.txt .
From you... Read more

This is probably to do with your Windows User Documents folder being on OneDrive (ie MS's cloud servers). That ought to work in general, but it requires OD to be running all the time, to be syncing perfectly, and you to be online all the time. If you didn't actually want your documents held on the MS cloud, you can change the Windows settings accordingly. Right click on Documents in the left column of File Explorer, just under This PC there. Go to properties, location - that's where you can change it to point to the old default location C:/users/{userName}/Documents If however you DO want your documents stored up there, let us know and we'll look into this further with you. All the best!   Read more

We don't officially support proton or wine installations I'm afraid. Just the native game on Linux.

raulhax said: I have Steam installed via the nixOS repository, which appears to be the .deb package

Can you 100% verify that please? It is the most common case of won't-start problems with this game on Linux right now.

raulhax said: since I was experiencing the same crash (with no stdout/stderr output when running ./stellaris directly)

So, no output seen at all when you do that?   Read more

FYI Ubuntu is the only supported distro for this game. Firstly, if you are using the Flatpack or other similar Steam installation, please use this instead:

Steam, The Ultimate Online Game Platform

Steam is the ultimate destination for playing, discussing, and creating games. store.steampowered.com "Install Steam Now" If that doesn't help, what do you see when you run ./stellaris from a terminal command line? Any useful output?   Read more

Setting the refresh rate to 60 ought to limit the fps to 60 also. How you are getting to 600 I cannot understand - is perhaps GeForce Experience running? If so it may be overriding the settings we did before. And, as your Windows desktop is 60hz you are okay to turn Vsync on for this game again. That really should limit it! We see temps up to 77c there, perilously close to the 80c mark where things can start going seriously wrong. We need to get that down!  

We see some crashes in stellaris.exe in that dxdiag, so it is a little surprising there is no exceptions log. After. a crash, can you reload and play on? Or do you need to wait or reboot? What fps do you see in the game before it crashes? Anything over 60? Please report the temperatures of your CPU and video (GPU)
1/ before starting the game up and
2/ after say 30 minutes' play.
If your PC's vendor has given you no way of reading temperatures, install
SPEEDFAN http://www.almico.com/sfdownload.php   Read more

Right-click on stellaris.exe, properties, compatibility. Tick "disable fullscreen optimizations" untick every other box in that dialog, Apply, and exit.
Then in the launcher Game Settings menu, select the fullScreen display mode, Vsync off, refresh rate 60. Then test with a new unmodded galaxy, NOT any existing one. If that doesn't help:
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here. Please attach here your Documents/Paradox Interactive/Stellaris/settings.txt and pdx_settings.txt .
From your Documents/Paradox Interactive/Stellaris/logs/ folder, attach here system.log , error.log , exceptions.log   Read more

I know very little about consoles, but if you can retain or copy that save game files somewhere, then try this: - uninstall the game from the XBox - clear the XBox cache and game files (save game data)

Clearing Cache and Deleting Files on a PlayStation, Xbox, or PC

support.activision.com
- install the game again - test with a new city - if that works, restore the problem save and see if it loads now Good luck!   Read more

You could try zipping it up first.