Hello,

Please contact Customer Support and they will be able to help you. You can submit a ticket to Customer Support here: https://support.lineage2.com/

Regards,

Amraith

7 hours ago, KROCERA said:

Hi Juji , my friend send mi be Viber ticket number :23432999.

If he is correct player pls unban .

Best,

KROCERA

Your friend was blocked from logging in because Belarus is on the list of blocked countries for our service. We cannot overturn the ban.
https://support.lineage2.com/hc/en-us/articles/217017506-Blocked-Countries

We have encountered several challenges trying to get the server transfers back up since we moved to a new backend system in May. The new system requires an entirely new server transfer page that must be built from scratch. I will let you know once I have more details on a set date, but right now it is on hold  

On 10/21/2019 at 11:19 AM, KROCERA said:

Dear Sirs, For a week now my party friend has been banned for being from Belarus without his bot being his name is SecondHand Clan NNM, IT'S Banned For Belarus how is this possible ,

Please chek the question and why legal ppl are banned and bots go play free >??

I am a very old player here its time of Teon ,but i dont understand , how many ppl yuo want lost ?

Best KROCERA

created 15.09.2005

Send me your ticket number. 

We have no Dev update yet on this request, but I will bump the issue again with the team.

4 hours ago, Hyperlite said:

....and this couldnt be fixed with the regular maintenance in 10 hours?

We had the Oriana's event ready to go for tonight, but discovered a last minute critical issue several hours before it was scheduled to start prior to the maintenance. The unscheduled maintenance we just had for 1 hour was required to push the event out to another day  

In addition to Oriana, we will also have another Halloween event start next week

5 hours ago, Muran said:

Hi @Juji @Hime @Cyan, Nothing about the account limit?  at least some info please,...maybe the devs can share some of the testing that they are doing?. what if they test increasing the account by one per week? 

I already mentioned that we will determine when the 3 client limit will be increased a week after the update is released, which is coming very very very soon! 

https://forums.lineage2.com/topic/15495-live-server-maintenance-wednesday-october-16-2019/?tab=comments#comment-107122

4 hours ago, ThenNow said:

Halloween event one week before Halloween? No pumpkins for us? Scary!

2 hours ago, Kale said:

I m only want to give the thanks for this game and for the great job of ncsoft team, i ll wait for the halloween event enthusiastically.

Thanks @Juji @Hime @Cyan for your job, thanks for the weekenly maintanances.

i am always a happy player, 

i pl...

27 minutes ago, lnPeru said:

But the items won in the event have also been deleted, it is correct that the ITEMs related to the event (LETTERS) be deleted, but the items won should remain, I have been full these days in the process of recomecting, I have not used any items, but in the end all have been removed, NCSOFT Fraud.

The deleted items were listed on the Letter Collector event details page from the start of the event.

2 hours ago, CottonCandie said:

Will you be doing something more Halloween oriented in the next week or so? Smashing pumpkins, Riding Brooms, Azz wings, Costumes? Might be fun no?

Something that might not cost NCoin for those who dont indulge because they have to pay real life bills?

We will have a Halloween event start a little later this month with no MTX component.

1 minute ago, hypermetropya said:

But the Honey vitality Beer is not annotated (event), so why was it deleted?

The Honey Vitality Beer was still listed under the section of items to be deleted. 

7 minutes ago, HItEye said:

Server UP, and we still waiting for new about "Halloween Fortune Reading Game".. 

we are buying blindly.. 

The page is in the process of being published, but here is the current rewards list:

Servers are coming up shortly, but the Aden server will need to be down for another hour (8:00 AM PDT). Apologies for the inconvenience.

Just now, Muran said:

@Hime @Juji What will happend with the 3 account??

We are still in the monitoring period for the 3 client limit and will keep it on a little longer until after the next content update. 

Game servers will be down for maintenance for beginning Wednesday, October 16, 2019 at 5 a.m. PDT /  7 a.m. CDT / 8 a.m. EDT / 1400 GMT+2 will be unavailable for approximately 2 hour and 30 minutes. 

With this maintenance:

• Standard database maintenance and application restarts will be performed.
• The Letter Collector event will end and all related event items will be removed from players' inventories.
• Aden Talisman items will no longer be available in the L2 Store.
• Frintezza's Music Box will no longer be available on the L2 Store.
• Fixed a server crash issue.
• Fixed an issue where epic raid bosses could be pulled outside of their spawn area
   

If you have any questions about the changes taking place during this maintenance, please feel free to post them on the forums. We also encourage you to follow @LineageIIOps for maintenance and server status updates.

Game servers will be down for maintenance beginning Wednesday, October 16, 2019 at 5 a.m. PDT /  7 a.m. CDT / 8 a.m. EDT / 1400 GMT+2 will be unavailable for approximately 2 hour and 30 minutes. 

With this maintenance:

• Standard database maintenance and application restarts will be performed
• The Letter Collector event will end and all related event items will be removed from players' inventories. 
• Dragon Shirts will no longer be available in the L2 Store.
• Beleth’s Forgotten Spellbooks will no longer be available in the L2 Store.
• Halloween Fortune Reading Game will start and run for four weeks.

Other Notes:

• Rotten Fish Dishes can be exchanged until December 4.

If you have any questions about the changes taking place during this maintenance, please feel free to post them on the forums. We also encourage you to follow @LineageIIOps for maintenance and server status updates.

Greetings Sylwek,

Please don't hesitate to submit a ticket via the Support tab above. Our Support team can help you trouble shoot.

Freya's Ice Rose will not be deleted. Just the (event) items noted on the news post.

Game servers will be down for maintenance for beginning Wednesday, October 9, 2019 at 5 a.m. PDT /  7 a.m. CDT / 8 a.m. EDT / 1400 GMT+2 will be unavailable for approximately 1 hour and 45 minutes. 

With this maintenance:

• Standard database maintenance and application restarts will be performed.
• The Letter Collector event will be available for 1 last week.
• Aden Talisman items will be in the L2 Store for 1 last week.
• Frintezza's Music Box will be available on the L2 Store for 1 last week.
• We will be reducing the number of Castle Siege NPCs.
• The previous Soulshots and Spiritshots (no grade to s-grade) recipes will be deleted.

If you have any questions about the changes taking place during this maintenance, please feel free to post them on the forums. We also encourage you to follow @LineageIIOps for maintenance and server status updates.