server maintenance but hehe not for EU btw, just OCE and NA
Correct, this maintenance is specifically targeting a datacenter housing infrastructure for both NA and OCE.
must be ddos
Nah, planned maintenance.
Can there actually be a link to this in the client next time? Me and the boys saw it only said ranked was disabled for maintenance so we queued for a norm and got booted.
I believe there's currently some work being done to add better messaging to the client itself to make this more visible. We posted this to twitter, the eng blog and the status page to try and bring better visibility as we know the last maintenance came as an unwelcome surprise and that's not the experience we want.
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For what it's worth, as one of the Rioters who was working on this maintenance I don't view it as entitlement at all. I know it sucks to have your servers down. Believe me, we don't want to do it unless we have to, and especially not during peak. This particular set of maintenances have been months in the planning with a lot of complex foundational work being setup in advance to make the actual maintenance windows as tight as possible.
As was mentioned in the short post that's been linked here in this thread, this specific maintenance is being done on a section of datacenter that happens to house some critical services for NA and OCE, that's why both were down at the same time.
This particular window was timed for the lowest point of impact for NA. Two weeks ago we did the same for OCE.
Read moreRiot.
HQ.
is.
in.
NA.
Time. Zone. Wasn't. The. Scheduling. Factor.
If I was scheduling this change to accomodate me being in NA you'd better believe it wouldn't have been at 2AM my time. :)
In all seriousness having a maintenance during peak sucks and we know that. This particular set of changes involved some critical data center infra that includes portions of both NA and OC, and taking those two offline together is a losing combo as far as time zones go which is why we did one NA day deploy and two OC deploys to try and spread it out.
Please know that NA being where Hq is doesn’t factor much into operations work. If 3am is the time selected to do something then that’s when I’ll be online.
Read moreI'm not trying to disprove that point necessarily, but are you sure that the servers are definitely there knowing that that GeoIP can be incorrect? This can be determined with a traceroute/mtr -- I've no such IP to validate against myself as I'm NA
Yes, I'm sure.
EUNE is still located in Germany, Frankfurt iirc
No, it’s in Amsterdam.
Holy crap this is awesome. I need to build one for My desk.