Posts by WotC_Lexie

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@MaGiC#9:

I haven't receive any mail for WoTC about the code... Any idea why ?

Contact our support team, please! Link at the top of the page.

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You can buy this drop at https://secretlair.wizards.com/, and it includes an MTG Arena code for a Saskia the Unyielding sleeve. This drop will only be available for 24 hours, ending on 3/9 at 9am PT.

a95c524863f3f75c330b40001f2e7a1d5e88aba2

Here is a quick guide for this drop:

Haven't gotten your confirmation email? Don't worry, you will! Sometimes the system takes a while to think about life and it takes a bit to send it to you. Give it a while and reach out to our support team later today if it still isn't there.


Stuck on the "your order was processed" page? This may be because you have an extension that blocks popups/ads. Please disable those. If that's not the case for you, just let it run for a bit. Sometimes it takes a bit for websites to talk to each other.


Thank you everyone for being patient! We appreciate you. <3

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@Reiberdatschi#37289:

@WotC_Lexie:
You could also just use "Good Game". It's okay to lose, it happens to everyone (and fairly often). If someone needs to learn how to pilot a deck, unranked queues are the perfect place to do it.
But as stated a few times already. GG gets taken as an insult by a portion of the playerbase already... specifically because tilted players only got GG to throw at you

Any emote can be taken as an insult, depends on context. Just say "Good Game" and move on with your life. One of my favorite things about MTG Arena is that I can play a lot of games rather quickly. Say GG, concede/lose, and queue up again!

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LeslieTim

I want the crack that people in the pet making department are smoking.

How do they even come up with things like a mechanical owl, gemstone foxes and puppet jace? Is this what people think about when they hear "Magic the Gathering"?

All of the pets that we have made are pretty much in Magic cards and/or follow the theme of the set. Owls are very important in Greek mythology, there's a fox in [[Glass Casket]] (plus it fits the Eldraine theme, [[Wildborn Preserver]] anyone??), Puppet Jace was in [[Cult Guildmage]], the dragon was literally [[Dragon Whelp]], etc.

We just like to make cool pets.

22bebo

We need another meme account name they can use. I suggest M. T. Chair. Although USER14.test isn't too bad I guess.

Hey, USER14.test is a friend of mine and a great person.

EngelShooter

I don't know if there are any MTGA employees who read these but please please please, a Mac client!

We definitely read these, and we're working on it! Just don't have any details that we can share yet. Sorry about that.

summerfield4

Wizards never listens to its customers is a daily comment on every single post in here.

They adressed most of the hot topics on this reddit in a single update. Why split hairs over event/content costs, thoose could be subject to change in the future.

Lets bloody rejoice over the fact that they are testing out phantom draft, cube, human drafts are in the pipeline, some QOL improvements (chat and emote have been requested on this reddit on a daily basis.) Improving new player experience is also not extraneous to established/longtime mtg players as we all have an interest in seeing this game grow for many reasons.

If nothing else, this shows that they do indeed listen to what we say.

Great work Wizards, thank you.

I'll pass along the compliments. Thank YOU for playing!

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You could also just use "Good Game". It's okay to lose, it happens to everyone (and fairly often). If someone needs to learn how to pilot a deck, unranked queues are the perfect place to do it.

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@Lucinator#97503:

@WotC_Lexie:
@Chaghatai:
@WotC_Lexie:
If you're having an in game issue, please submit it to our support team or bug forum! Click the Support button at the top of this page.
Is that a way of saying the forum was closed to new posts? Like some kind of consolidation?
The Player Support section of the forums has had posting turned off for a while, because we have changed our process for troubleshooting and reporting bugs over time.

so now they are doubling down of the ridiculous bug report system that gives no feedback to the player and I believe only has 5 resolved issues on record

This has been our process for quite some time now, and things posted are resolved all the time! I'm not sure what feedback you're looking for. If something reported is a bug, and it is fixed, it is usually put in the patch notes. The reason we have the current process is because we get WAY better information and details on issues reported through our bug forum than som...

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@Chaghatai:

@WotC_Lexie:
If you're having an in game issue, please submit it to our support team or bug forum! Click the Support button at the top of this page.
Is that a way of saying the forum was closed to new posts? Like some kind of consolidation?

The Player Support section of the forums has had posting turned off for a while, because we have changed our process for troubleshooting and reporting bugs over time.

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If you're having an in game issue, please submit it to our support team or bug forum! Click the Support button at the top of this page.

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@setsuna:

Abuse and multiple reports without solution for months.

Woah woah woah, why do you think nothing is done? We definitely take action on peoples' accounts for repeated roping. :slightly_smiling_face:

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@Axl, The Obliterator#78073:

@WotC_Lexie:
This article is for you! Make sure you give it a read.
https://magic.gg/news/mythic-point-challenge-ikoria-is-here
Is the girl in the picture you?

Nope!

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This article is for you! Make sure you give it a read.

https://magic.gg/news/mythic-point-challenge-ikoria-is-here

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It's a harmless (and random) survey that actually does tell us quite a bit. We take peoples' answers, analyze their matches, and pull data based off of it. There are other games that have a similar after-match survey setup.

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Reminder: You receive the trophy pet through a redeemable code, that is sent via email. Please triple check your inbox, spam, and promotions folders. If it isn't there by now, contact our support team and they'll make sure you get it.

P.S. Please be nice to our support team when you contact them. :heart:

Fizjig

I haven't gotten my email. I wonder what that's all about.

If you haven't gotten your email, please triple check your inbox/spam/promotions folders. If it isn't there, contact our support team! They'll get it sorted for you.

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The code for the trophy pet will be in your email within the next 72 hours.

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It was closed because it was off topic. Posting this under the guise of "well I was playing MTG Arena" is also off topic. Please keep posts on the forums related to the game itself. :slightly_smiling_face:

adenoidcystic

Can you please give us a rough estimate of how long you're imagining it will take to get Pioneer up and running on Arena? 1 year? 3 years? 10 years? You must have some idea, thanks!

Depends on what you mean by “get Pioneer up and running”. We plan to have a major delivery of Pioneer cards this year. We plan to continue adding as quickly as we can after that, at least one new set per year, hopefully more. It will be interesting to find out where in that process it feels like it has enough of the cards that count to really “be Pioneer”. We’re not sure what that will mean, or how long that will take.