Magic The Gathering: Arena Dev Tracker

(2020) Can't post in player support forum section

This thread was added on March 03, 2020, with posts from WotC_Lexie.

Forum Streamline Icon: https://streamlinehq.com

If you're having an in game issue, please submit it to our support team or bug forum! Click the Support button at the top of this page.

Forum Streamline Icon: https://streamlinehq.com

@Chaghatai:

@WotC_Lexie:
If you're having an in game issue, please submit it to our support team or bug forum! Click the Support button at the top of this page.
Is that a way of saying the forum was closed to new posts? Like some kind of consolidation?

The Player Support section of the forums has had posting turned off for a while, because we have changed our process for troubleshooting and reporting bugs over time.

Forum Streamline Icon: https://streamlinehq.com

@Lucinator#97503:

@WotC_Lexie:
@Chaghatai:
@WotC_Lexie:
If you're having an in game issue, please submit it to our support team or bug forum! Click the Support button at the top of this page.
Is that a way of saying the forum was closed to new posts? Like some kind of consolidation?
The Player Support section of the forums has had posting turned off for a while, because we have changed our process for troubleshooting and reporting bugs over time.

so now they are doubling down of the ridiculous bug report system that gives no feedback to the player and I believe only has 5 resolved issues on record

This has been our process for quite some time now, and things posted are resolved all the time! I'm not sure what feedback you're looking for. If something reported is a bug, and it is fixed, it is usually put in the patch notes. The reason we have the current process is because we get WAY better information and details on issues reported through our bug forum than someone posting "hey I found a bug" on a forum.