Hey there, thanks for getting in touch!We are able to offer Support in English at the moment. Please translate your message, and I will be happy to help! :)- Ubisoft Support

Hey Andrei,I'm sorry that the game is suddenly crashing. Can you please try verifying the game files: 1. Restart your computer and launch Steam
2. From the Library section, right-click on the game and select Properties from the menu.
3. Select the Local files tab and click the Verify integrity of game files... button.
4. Steam will verify the game's files - this process may take several minutes.Please perform a clean boot[support.microsoft.com] and then test again. let me know if the issue persists!- Ubisoft Support Read more

Hey there, thanks for getting in touch!We are able to offer Support in English at the moment. Please translate your message, and I will be happy to help! :)- Ubisoft Support

Hey there Albertkesselring,The update may not have applied itself correctly, so please verify your files and test again: 1. Restart your computer and launch Steam
2. From the Library section, right-click on the game and select Properties from the menu.
3. Select the Local files tab and click the Verify integrity of game files... button.
4. Steam will verify the game's files - this process may take several minutes.Hope this helps!- Ubisoft Support

Hey there, thanks for reaching out!If you have bought Clash recently without knowing that this operator is disabled, then we are willing to refund the Rainbow Credits or Renown used to purchase the operator.Please get in touch with us via DM or a Support ticket[support.ubi.com], and include your Ubisoft email address/username. We will then be able to assist you further.Apologies for any confusion on this matter!- Ubisoft Support Read more

Hey there,You'll need to set up 2FA on your Ubisoft Account, which is required to play our games through Steam. If you need any help recovering your details, please reach out to us via the method above, or social media (PM). :)- Ubisoft Support

Hey there,I'm not quite sure what you mean? If you witnessed cheating in the game, make sure you report these players via "Report a Player". You can also reach out[support.ubi.com] to us and report them that way.- Ubisoft Support

Hey Oda Nobunaga,I'm sorry that you have been unable to connect. have you tired any of the steps outlined in this FAQ?[support.ubi.com]Also, are you getting a specific error code?- Ubisoft Support

Hey there warmachine,This usually happens when you have activated 2FA on the wrong account. Please double check your username in-game, and ensure you are setting up 2FA on the correct account!- Ubisoft Support

Hey QooBee,You would need to contact Steam Support directly regarding this, as their Support team do not usually answer queries on the forums.- Ubisoft Support

Hey CHIMCHangaS,If you are unable to connect to the servers, please run through this steps in this FAQ:https://support.ubi.com/en-GB/Faqs/000023138/Connectivity-issues-in-Rainbow-6-SiegeIt is intended to cover the majority of connectivity issues. If the issue persists, please get back to us! :)- Ubisoft Support

Hey there,Are you still having this issue? If so, please run through this FAQ to try to resolve:https://support.ubi.com/en-GB/Faqs/000023138/Connectivity-issues-in-Rainbow-6-SiegeI hope this helps. If not, please let us know!- Ubisoft Support

Hey there,Players can still report others for toxic behavior, and it can also get picked up automatically. The length of a ban depends on the amount of infractions etc.- Ubisoft Support

Hey there,As you bought the game on Steam, Steam is required to launch it. If you buy one of our games from Uplay alone, then you would not require Steam.- Ubisoft Support

Hey there, thanks for getting in touch!I'm sorry that this is happening. Can you please try verifying your game files, as there may have been an issue during installation: 1. Restart your computer and launch Steam
2. From the Library section, right-click on the game and select Properties from the menu.
3. Select the Local files tab and click the Verify integrity of game files... button.
4. Steam will verify the game's files - this process may take several minutes.Please run through this FAQ[support.ubi.com] if the above steps do not help.- Ubisoft Support Read more

Hey Luffy,This issue means your connection to the game isn't too great. Please run through this FAQ[support.ubi.com] to try to resolve!- Ubisoft Support

Hey there, thanks for getting in touch!We are able to offer Support in English at the moment. Please translate your message, and I will be happy to help! :)- Ubisoft Support

Hey there, thanks for getting in touch!We are able to offer Support in English at the moment. Please translate your message, and I will be happy to help! :)- Ubisoft Support

Hey there, thanks for getting in touch!We offer support in English on this particular forum, however I understand you want to play with your friend on Xbox?Siege doesn't have cross play, so you would need to be playing on the same platform to play together. I am sorry for any disappointment caused by this!- Ubisoft Support

Hmm, I think it would be best if you create a case[support.ubi.com] and submit your DxDiag and msinfo.[support.ubi.com]We really need to see what's going on in your system when this crash occurs. We will be able to help further if you provide this information via your system files. :)- Ubisoft Support Read more