Hey,

Thanks for the report and video agent, we have fed this back to the team.

Hey Agents,

Thanks for reporting this, really interesting to see that is only affecting players on consoles. We will look into this on our end.

Thanks for reporting this agent, this does not look like it's working as intended.

This has been noted and reported. (Thanks for the added video to showcase this)

These are really good!!!

Thank you so much for sharing!

Will forward them to our Agent Highlights and social team :D

Hey,

We are looking into the server crashes and connectivity issues, in particularly affecting Asian servers.

Thanks for all the replies,

We are currently investigating the crashes and server issues.

Tune in for the State Of The Game to find out more info on this one :)

Hey Agents,

Could you please confirm which platform you are seeing these disconnects from and also what area of Asia you are from?

Thank you kindly

Ubi-Toon

Hey,

We heard your feedback and have implemented a checkpoint before the boss battle.

This should be in place when we next patch.

We haven't forgotten about this one and a fix is in place.

We are just waiting for the next title update to implement the change.

This is brilliant !

cur4thaich

But it's been 27 days now since you posted this and still no fix...

Hey!

We have the fix for it but we need to wait for a patch to implement this.

In the mean time I can only thank you for your patience.

Hey Agent if this is happening on PC you may need to verify your files:

https://support.ubisoft.com/en-GB/faqs/000025650/Verify-Game-In-Uplay

bp8rson

Thanks for fixing the lift, to get upstairs however the gate near the restock ammo box is closed, how do we get to the basement to finish the bounty (Challenging-2 Bosses)?

Hey, we are aware that now the golden gates are not opening preventing you to get into the basement, and we're working on a fix. Thanks for letting us know.

Amazing!!

Happy Birthday Agent

Loving this Agent!

Hey Markrmr,

You can actually buy the level 30 boost as an add-on :)

1. Open the in-game menu.
2. Go to the Store.
3. Go across to the Add-ons tab.
4. Find the Level 30 boost, currently located just after the Year One Pass.

Hey!

Could you zoom out on the map and post another screenshot so we can see where this is please ? Thank you kindly.

Hey!

Players have been saying that to fix this they have been doing the following:

"Uplay -> Properties -> Verify Files -> (will last some time) Repair corrupted files."

Please let me know if this fixes the issue for you

Ahhhhh!

People have reported that doing the following fixes this:

"Uplay -> Properties -> Verify Files -> (will last some time) corrupted files and the option to repair."

That is, if this is happening on PC?