@elyar85 @m1au Thank you for the extra details!

I've passed this issue on to the AC team to be looked into.

@m1au Thanks for letting us know.

Do you remember around when this occurred, so for instance after a specific quest or Saga?

@peacekeepersun Thank you for reporting this to us.

When you completed the quest for this, did you get the Man's Best Friend ability? If so, do you still have that unlocked in your Abilities?

@sicplagu3 Thank you for reporting this to us.

Do you have a Save before that you could try loading to see if the same thing occurs or if it's just in this latest Save?

@aidanielable Thank you for getting back to us with that information.

I believe it should be in the Performance settings to be able to select the GPU.What it may also be worth trying is rolling back the drivers, as some of our previous titles have been seeing issues with the most recent drivers.

@p-p-iii Thank you for getting back to us, we're glad to hear that you were able to get the game running.

Unfortunately Czech is not a Supported language for Subtitles, as you can see the available language options here

@migjkyo Thank you for reporting this to us, we're sorry to hear that's been occurring.

Just to confirm, as you mention some steps already, have you tried running through the full steps in the guide here?

@zetsubou92 Thank you for clarifying that for us, apologies for our delayed response.

To help us take a look into this with your system files, if you have not already, please get in touch through one of the channels below:

• Ubisoft Help Site
• Ubisoft Support Twitter
• Ubisoft Support Facebook

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@tze_who Thank you for contacting us, we're sorry to hear you've not been able to get your hands on those at the moment.

The only suggestion we'd have for the moment is keeping an eye on the store to see if these items return.

@cyndaril Thank you for providing that tip.

We'd certainly advise the other users in this thread try that, if they haven't already.

@lili84rc0d3lili Thank you for providing that video.

Does this occur only in Sunlit areas, or do you also see it from other light sources inside?

@devourcolossus We're sorry to hear that's returned in that manner.

Does it state that the Save is corrupted or does it just not appear in-game?

@the_bdup Thank you for getting back to us.

If you check the Windows Error Reporting, do you see crashes for the game and if so could you provide the information it shows here?

@longjohn119 Thank you for providing that thread.

@Neil1511 Were you able to try rolling back the drivers, to see if that helped with the issue?

@minipouss We're glad to hear you were able to get that resolved, thanks for the update!

@P4r4d0x5297 Apologies for our delayed response.

If you purchased a different copy of the game, on the same account and platform, you shouldn't lose any game progress as your Save data should carry over. In terms of Download, you may just need to download the additional content instead of the full game, as the files should be on your system.

@lukeb283 You can upload the image to a hosting site such an Imgur or for a video to YouTube and then link them here.

This would be the best way to provide that.

@lukeb283 Thank you for getting back to us.

Could you provide us with a video or screenshots of what Ravensthrope looks like in your Save?

Apologies for the delayed response.

Would you be able to provide us with the details request above to help us look into this?

@LoMein Thank you for contacting us.

Are there no Bandits in the camp when you arrive? There should be some dialogue from Sigurd and then when you dock it should play a Cutscene.Are you able to Dock or get of the ship or are you stuck on it?One thing we'd certainly advise, if you haven't already is reloading an older save and clearing your consoles cache with a power cycle.