crashes randomly, during cut scenes, in open world, while in combat, while in dialogue, while in skill tree or in inventory. Tried everything I could find on the internet. Cleared the cache,lowered setttings
rtx 2060 latest drivers , i need you people to resolve this for me asap.
This thread was added on July 18, 2018, with posts from UbiShoreman, brettpennings, Gomez, UbiStorm, Ubi-Baron, Ubi-Milky, UbiKobold, Ubi-Raziel, Ubi-Viral.
Original Post
I have run the games 4 times since the beginning and all instances crashed. Please help me anyone!
Hi! Sorry you are experiencing issues.Can you give me some more specifics? Are you using a Dualshock 4 controller? Does it crash when you try to do something specific?Thanks!Brett
Thank you for the logs!Based on my research so far, there are 2 possible solutions:
1. I need to upgrade my version of Unity as this may be a bug fixed in Unity 2018. This is assuming you are using Windows 7, I think.
2. This may be an issue with Steam itself. Try following the instructions here: https://steamcommunity.com/discussions/forum/1/864973032790233112/If #2 doesn't help you...
it may be a while before I can upgrade Unity to the latest version. There are always a lot of things that break when I do that and I'll need to fix them all before uploading a new build. In the meantime, feel free to refund the game until there is a fix. I hate the idea of someone spending money on a game that doesn't work for them.Thanks again!Brett
1. I need to upgrade my version of Unity as this may be a bug fixed in Unity 2018. This is assuming you are using Windows 7, I think.
2. This may be an issue with Steam itself. Try following the instructions here: https://steamcommunity.com/discussions/forum/1/864973032790233112/If #2 doesn't help you...
it may be a while before I can upgrade Unity to the latest version. There are always a lot of things that break when I do that and I'll need to fix them all before uploading a new build. In the meantime, feel free to refund the game until there is a fix. I hate the idea of someone spending money on a game that doesn't work for them.Thanks again!Brett
Originally posted by scotty_geturown: Re--installed the game ,still crashed day 16 , fix your code guys
Hello, Please, make a new thread in the proper part of the forum dedicated to bug reporting.Check here --->> https://steamcommunity.com/app/644930/discussions/2/Thanks in advance.Regards.
Hey Mr.Beaver, getting an error code with that at all? Or is it crashing straight to desktop without one?
Originally posted by Mr_Beaver_NI: No error code just straight to the desktop, I sent the crash reports off for most of them.
Thanks for the crash reports! Have you also also opened up a support ticket?[support.ubisoft.com]
Originally posted by Mr_Beaver_NI: No not yet, I can but there aren't any details that I can give except it's only been the last week or so.
I would recommend at least giving it a shot -definitely sounds like it could be an irritating thing to deal with.
Originally posted by Mr_Beaver_NI: ok I'll do that, thanks for the quick responses.Absolutely! Best of luck!
Originally Posted by captnblastedHey! I'm sorry to read you're facing crashing issues, especially with your new 30 series GPUs. Can you please explain in more detail what happens when you try to launch the game? Have you also tried launching with the Vulkan API? Try following the steps in the following support article: https://support.ubisoft.com/Article/000063728 That will help ensure your drivers are installed completely clean, without the chance of any old drivers conflicting. I hope that helps!
idk if its a problem only with 3000 series Nvidia cards but i had a 2080ti then i upgraded to a 3080, the game would not run no matter how many drives i put it on or how many uninstalls i did. i used the methods on here to troubleshoot but none has worked. i upgraded my card to a 3090 Rog Strix card and it is still doing the same thing. Both cards ran every other game fine with no crashes. Any help would be appreciated i am dying to play.
Originally Posted by captnblastedSorry to hear that you have been experiencing these issues. Can you also try the following steps:
So I tried the api, I’ve tried drivers and nothing is working. I was going to say it’s the graphics card but this is the second card of nvidias 3000 series that has not been able to run siege
Ubisoft Connect
EPIC GAMES LAUNCHER
STEAM Disable Background Applications. Make sure your OPERATING SYSTEM is UP TO DATE. Reinstall Ubisoft Connect. If the issue persists please let us know. Thank you.
Hello @Neil1511 ! If the suggestion given by @longjohn119 about reverting your drivers doesn't seem to work, I highly recommend giving the steps in this guide a try as well! If the game is still crashing after that, grab some copies of your MsInfo and DxDiag files, and submit them via ticket on our Support Site so that Support Agents can get a better look at what exactly is going on!
@longjohn119 Thank you for providing that thread.
@Neil1511 Were you able to try rolling back the drivers, to see if that helped with the issue?@d-warrior Thank you for adding your report.
Are you able to try rolling back the drivers as mentioned by others in this thread?Hi @neil1511, sorry to hear the fixes provided so far and workarounds have not resolved your crashes.
I have a few suggestions you can try also, to help with these crashing issues, if it was not caused by a recent driver update (after both updating driver and rolling back) - - Run the game as an administrator via the game's .exe file, right-click on the file, select Properties, select the Security tab, check to make sure the current PC user has Administrator privilege's for this file- Verify the game's installation files, through the game launcher, to fix any corrupt or missing files that may be causing the crashes -
https://support.ubisoft.com/en-gb/Article/000060529
- Install the game to another HDD or SSD drive preferably, if available. Also try installing the game on a separate hard drive as your Windows OS (Make sure to back up any game save files onto your desktop first, just in case)
- Disable all background software in Task Manager and try a clean boot/restart of your PC, in case any software is interfering with the game -
https://support.ubisoft.com/en-GB/Article/000063761
- Make sure the game is whitelisted as not a threat in your anti-virus software, in case it prevents the game from launching or connecting online
- Make a backup of the games config/settings file, then delete this file in case a recent change to the settings may be causing the game to crash (Changing the recommended graphics/video/monitor settings in the game, can sometimes prevent the game from launching)
- Delete any temporary files by doing a search for the %TEMP% folder
- Do a System File Check (SFC) for any corrupted system files and a CHKDSK for any corrupted hard drives -
https://support.microsoft.com/en-us/windows/using-system-file-checker-in-windows-10-365e0031-36b1-6031-f804-8fd86e0ef4ca
This support article should explain how to perform some of these solutions -
https://www.ubisoft.com/help?article=000061047
Please let me know if you need any help with the steps above and I will happily explain further.
Hey there Agents, and thank you very much for your patience. I have moved this thread to our Player Support section so that we can take a closer look.