Crimsonfury500

Thank you for looking in to this; if you need more info from the players please consider starting a mega thread on the subreddit collecting people’s experience with the issues. Sometimes bug reports are too specific when you have 2 dozen examples to provide over a period of time like 2 weeks.

It would be ideal to send DXDiag and MsInfo through the Support Team while making sure graphic drivers are up-to-date.
The more info we have, the better.

Hey everyone,
If you're talking about PC here, can you let me know if you're playing with DirectX 12 enabled?

I had the exact same issue and while going to DirectX 11, fixed it. But that's just me, so I would like to know if this is the case for you too.

Needless to say, I'll have to report this anyway.

Chesse_cz

Thx for reply, but isn't there better way how to access Cassie? Looking for Snitch isn't fun, there is too many spawn points....

Also why vendor in DZ have new stock every day and Cassie only every week?

Well, we're always looking for feedback and suggestions, so if you believe there would be a better way to manage Cassie, I'm all ears (eyes) :P

Chainsaw3000

"Cassie is under investigation"

Lol, for illegal gun running I hope. Can you say "Fast and Furious?"

Fast and Furious.

Ubi-Alien

Hey everyone,

Would you prefer like having a specific icon that indicates that item is indeed a named one or perhaps even a different colour? (like, for example, orange? I threw a random color here).

Just trying to get some more insights from you :)

I just wanted to thank everyone for your inputs, highly appreciated!
Of course, I can't promise this will happen in-game, but it's definitely something very useful to pass to the devs.

astar0th_

Thanks for your reply.

This post was more of a heads up to those experiencing this problem in game and what to expect.

Absolutely! <3
No, I just wanted to make sure everybody was aware of the fact Cassie is under investigation :P

JackDuchy

Just found her and says no items for sale. Is this a bug or does this happen once in a while?

There are a few issues with Cassie right now and are currently investigated by the team.
We've updated our Known Issues list on the Forums and it includes Cassie's issues.

Hey everyone,

Would you prefer like having a specific icon that indicates that item is indeed a named one or perhaps even a different colour? (like, for example, orange? I threw a random color here).

Just trying to get some more insights from you :)

Hey everyone, this is definitely a bug, not intended. We're investigating.

larry_woods

so we lost control of our clan because we were nice enough to open it up to anyone and the system bypassed the other lieutenants who have been playing and gave control to a random that joined just over 2 months ago. No one thought it would have been a good idea to let the community know prior to the implementation of this policy. even mods and customer service didn't know about it.

That's something I can sure forward as feedback, Larry.
I can totally understand your point of view.

Hello everyone,

We can indeed confirm that this is intended behaviour and that this new system empowers a member of the clan to become the leader, in case that the old clan leader has been active for a while. The system checks the activity of other clan members to determine an appropriate replacement for the leader in his time of absence and will assign the role to this member automatically.

We understand that it's not very clear what is taking place, and we hope to improve the UI in the future to explain it better.

Toph715

The clan is NE Ohio Gaming. I was the commander prior to it being changed to a random recruit player.

Perfect, thank you!

Hey Larry,
Can you share with me (even in private if you prefer) your clan name and the platform where you're playing?

Thank you!

Since there won't be fragments anymore, but just Standard Keys, all the fragments you had pre-TU6 have been converted to Standard Keys automatically.
Here you can find the conversion criteria extracted from one of our dedicated articles:

• For every 100 fragments in your inventory, you will receive one Standard Key, rounded up. So if you have 101 fragments, this rounds up to two Standard Keys.
• For every Specialized Key (previous fragments cost = 100), you will receive one Standard Key as these are being converted 1:1.
• For every Superior Key (previous fragments cost = 250), you will receive three Standard Keys.
• For every High-End Key (this key came from promotions only, such as Ubisoft Club Rewards), you will receive five Standard Keys.

Meme material, I would say.

No, jokes apart, this is for sure not intended and we're working on a fix for it.

Hey everyone,

Would it be possible for you to share more details about the issue?
I can see some of you reported the weapon gets invisible once you've used a gadget (rocket launcher, stationary chain gun).

I'm very interested in understanding if this issue is related to those actions, so please let me know :)