Hey, we had a few issues with verification emails for a short time yesterday, but that was identified and fixed quickly. You are good to get yourself a Jagex Account if you wish and if you need any help we're always happy to offer some advice.
You will have to use an email to log into a Jagex Account but the migration is perfectly safe and you won't lose your account provided you apply some basic security approaches such as making sure you can access the email you use for your Jagex Account and the address is secure
It sounds like you are trying to log into your new Jagex Account using your old login details - the email you chose when setting up your Jagex Account becomes your new login and recovery email, to access any characters you have imported to your Jagex Account. Give us a shout if that isn't the issue and we'll help further.
Hey, we had a few issues with verification emails yesterday, but that was identified and fixed quickly. Should be good to go now :)
Hey - we spotted an error on our part (flagged by a player) that players could not redeem more than one code per account. That restriction was not intended and as such has now been fixed. You can redeem as many codes as you wish on a single account. Apologies for the confusion, have a great weekend :)
In a small update to this post, I have been contacted by one of the six affected accounts concerned that they had still not received the correct GP back. We have revisited this (the logs on this are quite complex) and we do now agree that the sum we returned to one account was short by quite a long way - we are of course happy to put that right and a second return has now been applied to make the sum return correct for that player. We will double check the returns for the other five accounts although there are no obvious indicators that they are incorrect at this stage.
Read moreThis is huge! A moderator accidentally revealed the scale of Runescape economy.
So, it's the size of a swimming pool if 1 billion is a glass of water. If we estimate a glass of water as 250 millilitres and take an Olympic-size swimming pool to be the equivalent of Runescape economy in this analogy, at 2,500,000,000 millilitres, we end up with 10,000,000 billions of gold pieces as the result.
Although we don't know if the moderator was talking about actual gold pieces or the entire wealth across all players, we know the number now to be 10 quadrillions. Yay! 😋
You're using similar calculations as I did although I also allowed for water to be absorbed into tile fixant and evaporation based on average daily temperatures in Europe - you'll need to factor both of those in to get to the real number. ;)
Lol I don't think its fair to say people with wealth don't notice anything missing. Its probably the exact opposite. Most rich players can tell you what they paid for an item months ago.
Great post though and I appreciate the communication
OK fair comment - I'm far from rich on my choob so I did make a bit of an assumption there!
If your team was not able to track who picked up the coins off the ground, isn't this implying that drop trades can not be tracked? Inability to track drop trading seems like a potential RWT issue.
I might be wrong but I think this wasn't a traditional drop that would show up on our systems the same way it would for a regular player drop, a player didn't drop it, the 'game' did. Not the best explanation, I am not the expert by a long shot but that is my rough understanding
So maybe a silly question but were these people not able to pick up their own coins? Surely they noticed it didn’t go to their inventory, just trying to imagine the mental torture of having to stare at ~1b of your coins on the ground and do nothing. Lol.
I think they could have but just didn't realise they were on the floor and as they are all pretty rich anyway probably just didn't notice anything missing, or they did notice but didn't expect it to be on the ground so probably went into auto panic mode :)
Ironically the bug report system in-game is very buggy. One mistake/typo and you have to start over again because going back to edit text doesn't necessarily go where you want. It's quite horrible to use, frankly.
If that can be passed over to be looked at, that'd be great! Bug report system has been bugged for years.
How ironic! I didn't know that so will flag - cheers
"but for full transparency, we can't be certain that other players didn't pick them up."
Random player: https://www.youtube.com/watch?v=Bgqk6t9Be1Q
Well yep I think it is likely that that a small number of players got very lucky yesterday! They should probably buy a lottery ticket this week as well ;)
The transparency in this post is really great - thanks for the update. However, this part I had a question about:
The second issue related to allegations of skull tricking in the Wilderness. We have tested this extensively using information from bug reports, social posts and lost item claims. Despite all the variables and scenarios that we have tried we have been unable to replicate any type of skull tricking.
I've not tested it myself (as a disclaimer) but it seemed to be mentioned a lot of times on Reddit that if player A used an aoe ability next to player B's familiar, player A would become "opted in" to pvp and skulled. Was this something that was tested internally and confirmed to not actually be happening (or perhaps not consistently replicated)?
Yup that was one of the things tested - but if anyone has specifics do email them to us
Thanks Mod Steve. For full clarification on another discussed thing yesterday, are we still getting skulled going into the abyss without a demonic skull, or is it safe now?
Not my area but I recall a convo that would be changed next week
edit: someone else already said this!
In general, would like to know how often you actually read that tipoff email. I have reported several (gamebreaking) bugs and players who were involved in rule breaking (bug/RWT), and nothing has ever been done to those things. Same bugs still in game, same rule breakers still wandering around.
I know I should not expect a response for my own reports, but just in general, would be nice to know how much do our reports help you guys.
It does get checked, it isn't the best route to submit bug reports ... that is better through the official route, the tip off email goes to the support team, bug reports go to QA
Hi everyone
I hope you're all enjoying your new adventures in the Wilderness following yesterday's game update!
I wanted to offer some clarification on a couple of themes that have been doing the rounds on socials in relation to a couple of issues that fell out of the game update.
The first was that in some situations a player who sells items whilst having max coins/close to it, would find that the coins that would exceed max cash were not returned and claiming coins whilst your inventory could not accept them would instead drop the coins to the floor without warning (ouch!).
This was quickly verified as a genuine bug and was hot fixed about four hours after the game update was launched. During the period that the bug was live there were six accounts that had fallen foul of this situation and in total 'dropped' just over 5 billion GP to the floor.
We have arranged for all the dropped coins to be returned to the six accounts. If you're worrying about the impact this might have on...
Read moreMod SteveW best mod since
20082007
2007 but ty ;)
SteveW is the best
Screenied for my end of year review - thanks.
The mod selection is bizarre, I’ve been a player since classic and have no offensives on account and report and moderate several high end chats to help the game and never been selected such a weird selection as I see newish to game ponds and it makes no sense lol and then you get abusive pmods lol
Doesn't mean you have not been checked, you could have failed for any number of reasons. It could also be that you are just not in the game bias /time zone that is needed - or of course you could just not have ben selected - there are about 3k P Mods so the odds active players vs P Mod invites is naturally quite low.
What benefits, if any, does the game receive from having player moderators?
Generally speaking they are involved in social and event type activities, or lead clans and other activities - not always but it is a common trait.
They also tend to be knowledgeable people with a willingness to help (although that is voluntary) - they can also issue short term mutes, which is helpful to deal with high volume rule breaking like gambling bots, RWT advertising, phishing and item scamming.