@SchrodingersPandaI'm sad to be a bearer of sad new but according to the currently posted minimum requirements, your Graphics adapter is below minimum requirements. Intel HD Graphics 3000 is internal videocard that was decent for some gaming back in 2011 when it was first introduced but in the modern world it's outdated.

Does it happen with Mighty Jingles only? Any issues with other voiceovers?

I'll try to replicate the mission bug. Did it happen only once with you @Feldo357?

We don't have any pages in the game that would involve a lot of scrolling. I guess scrolling is optimized to mouse wheel with the idea that all modern mice have them. I never grabbed any of them with my mouse before in the game and generally use this feature outside the game when have to deal with a vast amount of information to save time on scrolling but it's not applicable to the game.

Hotfix posted by @Hapa_Foddershould help. If not - I'm here to help

Yeah, those are only available when you start a new account

That doesn't sound right. Was it a one-time thing or you were able to reproduce it.

Could you please provide your WgCheck report so I could check and file a bug report if needed?

I'd recommend submitting a ticket to CS. Normally they focus on resolving technical issues but they can also provide recommendations on how you can boost the performance of your machine.

The key here is the spec of your PC. You've mentioned that it's "an ASUS laptop that's a few years old" but many laptops were not designed for gaming in the first place. While they may have decent CPU and RAM, very often they have internal GPU onboard that is designed normally for HD video playback and some light gaming.

So, submit a ticket, attach WGCheck report and ask them to help. That's the best advice I can give right now.

Read more

If you have proof that it's happening that's usually related to your ISP and routing they use. Reach out to them, explain your issue, and request to resolve it. If you reach out to them without any proofs they won't do anything about it. That's exactly one of those cases when the issue appears before it's reaching us so there's nothing that we can do. ISP can redirect your signal to our servers avoiding the hop that is having issue and that should resolve an issue for you.

It makes sense. Sometimes people from a certain ISp and certain province can be affected. But sometimes it's just a random issue. If it's a mass issue and we'll get enough information from affected players we can then reach out to that ISP ourselves on behalf of our players but that requires a lot of information to be collected from players.

Read more

That doesn't sound right. I hope a friendly CS agent can help you with that. All you need is to submit a ticket.

If you encounter any technical issue, the best way to resolve it is by submitting CS ticket. While some general solutions might help you, sometimes you need to go through different logs and diagnostical data in order to see what's happening. Speaking of diagnostical data - don't forget to attach WGCheck report to your ticket.

True that but normally they would ask you for WGCheck report. Sometime players may forget that they have some old mods installed. WGCheck would show if there are any mods

I haven't heard of any issues with Steam purchases yet.

There's a workaround though. You can still log in on the portal and Premium shop with your steam account.

You might have purchased any other ship included in the bundle.
Anyway, submit a ticket to support - they can help you with that issue.

Commanders!

Some of you may have encountered a problem due to which entry into the Dockyard was not possible. We have prepared a fix to resolve this issue.

If you don’t experience the described problems, you do not need to install this correction.

If you want to apply this fix now, you should follow this step-by-step guide:

Close the game.

Download the archive Install_patch_fix_for_0.9.5.zip
Unzip the archive (the «Install_patсh_fix_for_0.9.5» folder) to your WoWs game root folder (the one containing /bin32 /bin64 /screenshot and other subfolders).
Go to the unzipped «Install_patсh_fix_for_0.9.5» folder.
Launch the file «apply-patch.bat»
Apply changes by typing the number «1» to the window that appears, and press «Enter».
Launch the game as usual.

If this fix doesn't help, please, post to the forum in the corresponding topic or reach out to Customer Support.

If you come across any new issues that appear after you apply this fix, yo...

Read more

Guys,

Once again, if you have any issues with WGC please work with CS to resolve it.

All missing Kirovs have returned.

Hey @Justin_Simpleton can you provide an example of the screen where you have issues with the scroll bar?

Yup. Sorry about that. I'll discuss it with Agents

free 15,000 credits for each extra token ))