Great! Can you tell me what fixed it or was it the power cycling steps I suggested?
Hello, @BNPsykadelic.
Can you provide some more details? What happens when you try to invite friends? Also, I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
We really can't help with banned accounts here. The best thing to do is follow the instructions in this article: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts.
Hi there, @The_JugHead.
I see you were emailed on February 19th with further instructions. It's possible that email ended up in your spam folder or it's under the Promotions tab. You need to contact a live support advisor here: https://help.ea.com/en/contact-us/new/. They should be able to help restore your access.
Hello, @Bestburrito4u.
What system are you playing on? Thanks!
Possibly using alternate DNS servers could help. From the Xbox One home screen, go to Settings > Network > Advanced settings > DNS settings > Manual. (If Settings doesn't appear on the home screen, select My Games & Apps, then Settings). From there, enter the Primary DNS as "208.67.222.222" and the Secondary DNS as "208.67.220.220". Let me know what happens. Thanks!
We need to start with the basics. Unfortunately, without going through any troubleshooting, we won't be able to determine what's going on.
I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
Hi there, @xoCRUZox.
Let's see if we can find out why you're experiencing these lag spikes. First, are you on a wired or wireless connection?