Are you guys aware of this issue with sound, or it is specific just to me and a few other posts i have seen about the issue since i have not seen it mentioned on any known issue list.?
https://www.reddit.com/r/thedivision/comments/b2okbn/feedback_bug_report_march_18th_2019/eivg244/
It is not anything game breaking but it is really annoying because it doesn't happen just with rain, but any ambient sound.
Yes, we're looking into that.
Do you think you can take a look at masks on Female models? They don't look right, I know it's SUPER small, but it would be cool if you guys did.
:)
We sent screenshots from players to the dev team. We should be able to fix that, but I don't think it has a high priority right now. Depending on how hard it is to resolve the issue, it might take some time.
Do you think you guys could look at targeting a maintenance window that doesn't hit prime-time on a friday night for Australia? Or stagger the maintenance across regions? It's a little bit frustrating not being able to play as the weekend starts considering the game has been out for only a week.
We didn't have the fixes ready before today but we also didn't want to wait until next week. Once we're back to a more normal schedule, we will want to avoid Friday and the weekend in most cases.
In regards to prime time Australia: We're doing maintenance just as our work day here in Sweden starts. This allows us to react to any problems that might come up throughout our day.
You're probably aware that it's not just Logitech by now, but just in case, I'm chiming in to say that I don't use a Logitech headset and I frequently experience loss of certain ambient sounds. It's hard to pick out specific ambient noises that go missing since they're so subtle, but it's most obvious with rain on ground (rain on objects and trees/grass is fine). I also think wind and fire sounds can go missing too.
On top of that, there are audio issues with transitioning between interiors and exteriors - again most noticeable with weather. For example, thunder and rain abruptly cut in and out as you move from outside to inside. Thunder just won't be audible at all when inside.
Having no sound at all and having low / no ambient sound is very different. It's important that when you report things you are as precise as Cloudless_Sky is.
I'll make sure to forward this in case it hasn't been communicated yet.
You guys have a status on the audio issues? The almost complete lack of anything but gun sounds is a real bummer, hampering the enjoyment quite a bit
If you're having a Logitech headset and encounter this issue, a workaround is to temporarily turn off the software coming with this. We are aware and have just bought some headsets to reproduce this.
Sorry to hijack, can we please get a response on multiplayer scaling? The community seems convinced that armor/defense is not scaling in co-op. When I play with a friend 8 levels lower, I can face tank RC cars, and he gets 1-shot by them. Seems like an issue...
Just a response that it's a bug or a feature, please.
We are aware of this and are looking into it. There are some things that might not be balanced well enough currently, but we're also certain that there is a bug in there somewhere.
Do you have any ETA on the skill bug? Currently I'm on PS4 pro at level 30 and I basically get bugged out every 2nd usage after dying or loading. I switched off the drone and the turret for instant deploy skills as that seems to lessen the occurrence but doesn't remove it. It's becoming very difficult at this level playing tougher opponents to survive without the skills especially solo.
We're investigating what's causing it and if you have details when it's happening to you (Solo / Co-op, in Missions, Open World, DZ, when in cover / out of cover, in PvP Skirmishes, in the DZ, basically as many details as possible, even if it's "always" add details) please let us know.
It is one of our highest priorities right now, so we will try to get this sorted asap. Which in the end is not an ETA but I hope it brings the point across that we know how annoying it is.
Hey. Thanks for letting us know. We have a couple of things scheduled to go out with the next patch that will hopefully help some of the issues mentioned above.
We just want to make sure to get a safe patch done and push it out as soon as it's ready.
Hey guys. Due to a bug the message might not have disappeared for you. Completely restarting your game should make it disappear.
We will give you enough of a head's up before performing another server restart or maintenance, generally at least 30 minutes.
Hi, is a patch for the drone bug in the works? Simple yes or no would suffice. Love the game :)
The drone bug is a little unspecific. We working on a fix for the Assault Drone crashing the game when people are in a group. Hope that was what you meant, otherwise please provide some more details. :)
Please fix the issue of not scaling up low levels players when partying with a higher level player. My friends just picked this up and they keep getting one shot because it's not adjusting it properly.
Hey guys. Just want to confirm that we are looking into this. We want to make sure the crashing and progression blockers are sorted now, but won't stop working on fixing other issues like this appearing. Thanks for your continued reports and feedback. Helps us a lot identifying issues!
Hey Vice061! Thanks for letting us know. We've seen this being reported from a few players and we are looking into this.
Glad to see a reply about this. Since there is no way to change your looks in the game, this is a pretty bad bug to get D:
That's not quite true. There's a barber in the White House once you recruit him during the campaign! Won't help with all cases, but you can change the look of your agent.
You also have inventory space for resources. These can be full too. When you open your inventory (where you can see your weapons) you'll find tabs on the top right to navigate to Apparel (left) Gear Talents (right) and Resources (far right).
If your inventory for resources is full, head over to a friendly Control Point and restock them.
When can I know my settings won't be reset Everytime I close the game 🙄
That doesn't seem to be a general problem and might be something on your Operating System. Try reaching out to the Ubi support https://support.ubi.com/.
It's not my part, I am not Ubi QA, but I'll do it anyway. Mission is "Talk to Henry Hayes", it's the last stage (4th) of the Campus settlement progression. Henry Hayes is either not there or standing behind the desk in front of his office/building with no option to talk to him which prevents me from finishing the mission. Sometimes he jumps on the desk :)
Hey. I understand that stuff like this can be very frustrating and we definitely don't take this lightly. Just understand that every player is different and some players do things that our QA would not do, because they test the game when it grows.
You guys have a very different view on things and don't forget that the amount of hours all the players can put in, can never be reproduced by QA.
This being said, it's not an excuse. Bugs like this are definitely very difficult to handle for players and I do want to apologize for the inconvenience.
Yeah, I know I'll just stop playing for a while. Henry not talking and Castle greyed out, so chances are I won't be able to do much after 30 anyway (29 atm).
BTW my Ultimate edition skin has been eaten by a bug too (the one where you would sell a weapon with a skin applied and skin was gone) and never came back. I've sent all of this incl. screenshots and repros where possible to support. ( i did encounter all these bugs during my play-through, btw)
Regarding the Castle being greyed out: Just in case that was missed, the Castle Settlement was destroyed. It's not an actual settlement and there's nothing to do there after the cut scene.
I want to double check with you: You have other missions and you were able / are able to play the Jefferson Plaza mission? Because that's what people got stuck on before the patch, they wouldn't get any more missions.
Yeah, I got Jefferson Plaza completed. Now this is confusing. I can't recall any cutscene etc. explaining the Castle story. I remember stumbling upon it, it would randomly pop on the map then disappear.
So it appears it's not bugged, right?
I am pretty sure I did this in a group with a person who completed it before (I have no life friends) being a leader. Same with Henry.
So the Henry situation is now being looked and, it hadn't come up until yesterday. But I'm glad to hear that today's fix at least seems to have resolved the issue with the Castle Settlement.
The issue people got isnt with the hair. BUt their very ethnicity, I doubt the barber change that
To clarify: Goldenkrow said "there is no way to change your looks in the game". I just wanted to point out that there is customization. But of course it doesn't fix the bug people are encountering.
Sorry if I brought more confusion to this, that wasn't my intention. Thanks for your feedback!
Why is this game breaking with every patch? Its been what two days of not being able to use certain skills...ya know a pretty MAJOR part of the core game...
I can't talk for the devs on that, but I know that game development is not easy and software can be quite fragile. So there are situations where a bug, even as major as the one with the skills not working properly, cannot be fixed quickly.
Applying a patch needs to be safe, otherwise you're just implementing further bugs into the game. It also has to be done first, so you need to find the exact cause of the issue, find a way to fix it in the code and so on.
We have people working on the weekend right now on a couple of these major issues, because we know it's super annoying to play like this. Thanks again for your patience and letting us know when something is broken.
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