Posts by ChrisGansler

cactus_potato

Don't let it get to you. He doesn't represent the player base. Most of us are grown up adults and can wait. GG for your professionalism and patience. I'm looking forward to TU6.

I've been in the industry for a long time and I know that we're not doing everything right and it causes frustrations. I don't take any of that personal but I appreciate you're taking the time reaching out!

Zeus_Apollyon

I'm just gonna leave this here: https://i.imgur.com/8SCqdLh.png

Also this: https://www.reddit.com/r/thedivision/comments/d0jcgj/september_schedule_state_of_the_game_livestreams/

Hey, Chris, look, we get it, designing video games are hard, communicating with the fan base is hard, but when your own people provide information like this, and don't follow through, the player base doesn't care about how hard it is to communicate things. You say you're gonna talk about the future of the game on September 25th, that's what everyone expects. This is exactly what was communicated to us for several weeks now, and to come on stream and not talk about the future of the game, at such a pivotal time, unacceptable. And even Hamish could've said at the start of the stream that future content talk will be at a later date.

Not to mention the mods on Twitch chat were very rude today, deleting people's comments that simply were asking where the discussion about the future content was. Then when I asked if any talk of future content was going to happen, if not, I could leave, the response I got was very sarcastic from one of the mods on there that said, "Correct, have a nice day!" When they could've said, "Sorry, we're not talking about future content today, but we'll communicate that information at a later date." Very unprofessional man.

I think there's some fair feedback here. We did talk about Episode 2 coming out mid October and that we'll talk about the narrative content and the new Specialization in the upcoming weeks. It did fall flat and we'll be more careful with timelines in the future, especially when they can feel lackluster even if we try.

In terms of the Twitch chat, I think it's difficult to read chat sometimes when you don't know the person. We had answered the question about new content a bunch of times and I didn't want to sound sarcastic when I told you to have a good day. I was under the assumption that you really just wanted to know if there was no new content presented and could move on. Basically we both didn't do a good job interpreting each others chats, sorry about that from my side.

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iPeluche

Not easy ? Is this a joke ? You had an entier month to do so. And more, you mess with your player base by cancelling the first SOTG of the month and take another step back in your roadmap that you release in March. All of this, was just a waste of time.

As a Division fan, i'm really sick and tired of all of this crap.

I swear, TU6 better be good.

Agreed, the cancellation of the first State of the Game was not great and I can personally apologize for that. Me being out sick meant we couldn't do the show and run the ETF at the same time.

Communicating on new content doesn't only happen on State of the Game and it's an effort we need to align on with other teams. Sometimes we'll focus on new content, this time we focused on the game updates.

I understand that new content is really important and we will talk about Episode 2 content not only on State of the Game. That being said, the updates to the gameplay and the improvements coming in TU6 are also vast and we do want to present and discuss them with you.

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JediF999

With all due respect that's a bit of a mis-step, a lot of us are screaming for new content and you guys just don't seem to want to talk about it until just before it drops!

Announcing new content is something we're excited about and it's something we talk about on State of the Game. Episode 2 is a large update and many players wanted to see and talk about improvements to the current game, balance and how we plan to make the overall experience better.

We can't tackle everything in one show, so we decided to first address the updates to the gameplay in the first weeks after our break and we tried to show you this by providing a schedule beforehand. We will talk about content later on and we'll show off what's coming in terms of content with Episode 2.

It's definitely not easy to communicate on a large patch like this and we're sorry if we have some shows that don't offer something for everybody.

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Zeus_Apollyon

It'd be cool to get some gameplay footage of future content. Massive can really pull the players back in with a really good SOTG today.

We'll be talking about new content in the upcoming weeks and will have visuals as well.

pedidestroyer

"Should" be fixed when TU6 goes live in October, come on man, how about "will" be fixed. It's enough the community is QAing the game they paid for at the moment.

I don't have full visibility right now on the process so I don't want to say "will" when there's still a likelihood that we can't fix it. Communication like this is weird as I'm certain we will fix it by TU6 but I also don't know it will be.

I get your point though and we agree, this can't be in TU6 when it goes live.

We're looking into this bug right now. We probably won't be able to fix it on the PTS but it should be fixed when TU6 goes live in October.

optymista93

Thanks for the reply Chris.

Glad to hear You have a fix for it. What about queuing when joining a found session of conflict when in group? Happend to my team at least 6 times, during yesterday's 4h play.

Give me a bit more context, please. You find a session and then just have an infinite queue and the next match doesn't start?

Thanks for reporting this again. We have a fix coming for this and are currently implementing it into a build. It's currently scheduled to go out next week.

Zeus_Apollyon

So are you saying there will be another apparel event when TU6 drops? Say yes, please say yes! I love cosmetics!

We'll have to wait and see, won't we? ;)

_Mr_Lion_

Interesting...say, what time next week? Asking for a friend

Probably on a day that ends with day. But it could also be either Monday, Tuesday, Wednesday,Thursday or Friday. It definitely won't be Saturday or Sunday.

Hey! Sorry for the confusion here. Due to an internal communication error some regions have posted about the Apparel event and are using an incorrect date.

We have a new event coming next week and it's not directly connected to TU6 / Episode 2.

NOTr083r73h

Hey, Chris are you German?

I am, yes! :)

mikkroniks

id be passed out by now lol

Cool! ;)

Super cool! :D

ToXiC_Games

Yeah sure, can’t at this current moment but in a few hours I can, but it’s as simple as setting up your pulse to have a 20 ish second cool down and go into the dz, activate it and the cooldown should be around 80

If memory serves I believe that was actually the base cooldown for the pulse before the previous skill patch.

Thanks, looks like the details above already helped and we were now able to reproduce this!

klensley

Disappointing, but thank you very much for the reply.

Just talked to the team again and wanted to clarify that there likely will be more blueprints added to the game due to the Brand Sets having more slots. So there's some more but not for all items in the game.

Hey! Can you provide us with some screenshots and (better) videos of this occurring? We have trouble reproducing this on our side.

We have a short update on exotics (and that includes the Eagle Bearer) today on State of the Game. We agree that exotics can be changed a bit to make them more interesting. We want them to be competitive and have some changes planned.

klensley

They need to add all the blue prints. I notice they've not mentioned anything at all. Adding BPs to every item that can drop is absolutely essential to the health of this game.

Paging u/ChrisGansler ?

Not currently planned. We have brought it to the team and will again but it's not something we'll add anytime soon.

As we've seen some other UI elements being picked up by the community: Keep in mind that the PTS is a development build and it can include elements of features we're working on for the future but these features might not be in TU6.