Posts by Achronos

DontMindMe420

lol this can’t be a real quote is it?

Shamelessly stolen from when bungie.net used to have a rotating set of titles to its front page. We don't have those anymore on bnet because modern web browsers don't really display the titles of pages that well... and most users are on mobile anyway.

That title is still my favorite.

It is first on the list of improvements we want to make to it, yes. I can't really give an ETA though, the bungie.net team has a lot on its plate at the moment. I do intended to get to it as soon as possible - those posts are super annoying.

codename_memes

That’s understandable given what’s going on atm, but thank you guys for understanding and addressing the problem-huge props to the bungie.net team!

Moderation is a hard problem when people can easily create accounts. Even the requirement of game integration is less of a deterrent than you'd think. We could work on it full time and still always have more work to do. I wish we could iterate on it more, I find it a fascinating problem to work on.

That said, I have some creative solutions in mind for both this kind of spammer and people doing similar things in private messages on bungie.net... brought to you by the same person (me) who set up bungie.net's profanity filter to change the word Nazi to hyperlinks to the wiki entry for Godwin's Law. Hopefully I'll get to them soon.

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frodakai

They've already said they're working on a fix to this problem.

Specifically, the next update (this week hopefully) to bungie.net will add reporting on the web site, and in a future app release (probably in early March) we'll add it to the companion apps. While this may not seem like much on the surface, adding a "report" button also adds a lot of the less visible moderation tools that scan for this kind of thing and automatically report it to the moderators. This will allow the system to automatically flag such posts for review even without users reporting them. You'd be surprised how few people actually submit reports.

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spinto1

You all do amazing work trying to bust out things like this. I'm sure there were hurdles making this take longer than any of us wanted, but it's great to hear that it's being fixed so soon.

The once in a century snowstorm certainly did not help the release schedule.

Phorrum

Would sending messages to reporters like "Your report has successfully led to bla, bla, bla" have any affect on the amount of people submitting reports?

I know it sucks for me when I'll send reports on the same kinds of things and never know if it's actually having any impact, especially with things like carries that are just all over the place.

It might. We go back and forth on that. Maybe at some point we'll try it out.

psnDBN

Don't you see a large number of users sharing the same IP address? Some of the "recovery" guys are highly active. It ruins the game for a lot of normal people, that and the ddosers (and some of them ARE the "recovery" guys). Just seems really sad that the community plays itself with these type of things.

IP addresses can easily be faked/proxied/hidden, and as such, you can't use them for bans except in the most narrow of cases. You have to be more creative than that. We're pretty good at it though; I've been at Bungie for nearly two decades, so I have a lot of experience working at this kind of problem. I find one of the best tactics is wasting spammers' time - we can't always get rid of them completely, but we can do a lot to make it not worth the effort. Always room for improvement, of course, but considering we have essentially free accounts, we do pretty well, I think. Fireteams is a good example of something that did not have enough tooling so it makes it super easy to abuse. That will end soon.

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