Originally Posted by whiteninja2213Are you trying to use two different uplay accounts? One through steam and one through uplay? Or is this both on the same PC? Can you clarify the situation a bit and what it is you're trying to do? If it's already downloaded on steam, then can you launch it from steam using your wife's linked Uplay account? Then if the problem is that you can't launch it through steam with your Uplay it's because it's not registered to the same account and therefore not recognizing it. So if you want to launch separately through Uplay to take into account the two separate Uplay ID's,... Read more
I just purchased siege from uplay and found out that my wife just purchased and downloaded it yesterday on steam. Is there a way I can launch siege from uplay or steam without having to download it again? Right now It doesn't let me launch the game from uplay, because its not installed, or steam because I haven't purchased it.
If that's the case you need to reach out to support so we can check and make sure your season pass permissions are all in the right place.
Originally Posted by snick8467Which operators/how many? I'd give it around 10 minutes and try again. If they're still missing after that send in a ticket to us at support and we can help to make sure your account is fully restored. Read more
I killed and restarted the game (xbox one x) and still have operators missing
Hi! Restart! Any locked ops should go back to normal once you do. You probably disconnected slightly at some point and your account likely partially desynced from our servers which caused the error in your account profile.
For those that don’t understand, this kind of Rainbow with the phrase "Ça va bien aller" has become a symbol for the coronavirus fight here in Québec. It’s a mean of supporting the people, especially children, that are very anxious about the pandemic.
Have my upvote.
Originally Posted by JonessyFINPM me your ticket #.
Still no answer from customer support, after a week. I get new year's etc slowed things down but cmon, i kinda want to play already. -.-
BattlEye does handle cheat detection, but we still control account bans. If you legitimately were wrongfully banned by some kind of false-positive edge case, then send in a ticket to us. State your case clearly and be descriptive. We'll investigate and get back to you.
oh my god
I am not the person you replied to, but I also got Consulate yesterday on ranked (also on PS4 SBR server)
thank you!
So huh, got the map twice today, both Casual and Unranked (PS4 SBR)
do you happen to have a screenshot of the player scoreboard, or a video? It'll make it easier for us to find the match history data. Thanks!
Okay that's cool and all but why the fuck am I still getting this map in ranked
What platform are you on? and datacenter?
I am playing on consulate right now.
Take a screenshot if you can please and send it to me!
I played a match in Consulate too an hour ago (PS4 Quick Match)
Do you have a screenshot (preferably with some teammates names in it)?
Is it back on? Just got into a ranked match on Consulate...
It shouldn't be. Can you take a quick video and send it to me. Thank you!
It's a known issue and we're looking into it - I know some players would like to be able to mix and match parts of the elite, but as of now, elite sets come as a package. Maybe after seeing some of the feedback due to the bug we'll start exploring more options for the elite in the future.
Deer Ubisoft
I feel like someone have to share with you this secret, we've been keeping for ourselves this whole time. QA is a thing. Seriously, it's not even that hard. You just need to launch your current build locally and just glance for 30 seconds on changes you've made to make sure everything is as intended. For example if you change something on a specific map then start a game on that map and look around. If you can't see shit then maybe something is wrong with that build.
Sincerely
Your customers
We do have QA teams who work very hard to try and make sure each build is player-ready. There are a million things to check with each build, and then a million more. Maps, operators, cosmetics, bugs that were fixed with the patch - they work to check e v e r y t h i n g. So, unfortunately, sometimes we miss a few things. We do apologize for the inconvenience. The team has also been working under abnormal circumstances, so I hope you understand.
Your 'deer' Ubisoft.
Correct me if I’m wrong but is this the first time a map has been deactivated?
Also which part of the map was darker than normal?
Yes it is the first time for a map.
An update to the Consulate map was released with the Y5S1.1 patch which introduced a lighting issue that caused the map to be much darker than intended. We are working towards releasing a PC hotfix early next week, and Console will have the fix in the Y5S1.2 patch. Until we can release the fix, we have deactivated Consulate for all platforms to mitigate the impact for players.
The map will still be available in Custom and Elimination (Lone Wolf Thunt) modes only.
Read moreflair: official