This thread was added on December 30, 2017, with posts from UbiNoty, Ubi-Watermelon.
Original Post
I got permanently banned from rainbow six siege servers for cheating - and i have never even tried cheating or anything similar. I wonder has anybody else had similar cases? My account was in fact breached couple weeks back, and i jsut quickly changed my pass right i noticed it, but didnt realize to log in any of games, and didnt happen to have mood to play rainbow. Now i tried to log in today, got as far as joining to casual match and loading map Kanal, and boom - suddenly game informed me of my ban. Posted a ticket ofc, but no answer yet. Is it common that you get banned for nothing?
BattlEye does handle cheat detection, but we still control account bans. If you legitimately were wrongfully banned by some kind of false-positive edge case, then send in a ticket to us. State your case clearly and be descriptive. We'll investigate and get back to you.
Originally Posted by JonessyFINPM me your ticket #.
Still no answer from customer support, after a week. I get new year's etc slowed things down but cmon, i kinda want to play already. -.-
You'll need to contact support. regarding the ban on your account.
Originally Posted by goran_17Hey there, We cannot deal wth support cases on the forums, Support will reply back to you as soon as they can, or you can start a live chat with them on the support website.
I have not played the game for over 3 years and i come back and it says i have been permanently banned and im not sure why? reference number is 09488306