Hello, If you are experiencing this issue, please contact out Support Team directly so that they may help you find a resolution.

Hello skiba198511, Welcome to the forums! In this case, it seems like starting a new game may be the only option if your other save is gone.

Hello Pars1963, Thank you for reaching out to us! Have you made sure verify your files to confirm that nothing is corrupt? If the problem still occurs, I would recommend contacting our Support Team so that they can investigate further.

Originally Posted by Szaki1800
I understand.
Thank you for your time to respond to my question!

I'll delete the Trial.

Sure thing! I hope that you enjoy the game, thanks for reaching out to us! Read more

Originally Posted by Szaki1800

Very sad to hear that, but if I keep both games (Delux + Trial) at my HDD:

- HOW can I keep playing with the Trial to finish the game I've started?
( It's asking me for an Activation CODE )

Hello, Since the trial period has ended on December 18th, you can no longer play the trial version. Read more

Hello veniskhq, Welcome to the forums! I am afraid that the decision you choose is final. The pop up message states that as well before you make your decision. Three is no way to go back and change it, unfortunately.

Hello, I am locking this thread due to flaming and going off topic. Please review out forum rules Here.

Hello SendKebabz, Unfortunately, there is no way to transfer your save progress from the trial version over to the full game. Please let me know if you have any further questions. Thank you!

Originally Posted by silmearendil
It is available now, but the new interface expansion causes my game to crash.

Hello, Are you playing on Steam, Uplay or Epic? Have you made sure to verify your files? I would also recommend contacting our Support Team directly so that they can look into this for you further. Read more

Hello japinard, It should be available for you now to download! I hope that you enjoy it.

Originally Posted by Lisowi
any idea when 'the passage' will be available as a single dlc? I got the sunken treasures so no point buying the season pass

What storefront are you playing on, Uplay, Steam or Epic? Here is The Passage as a standalone for Uplay. Read more

Hello flacwby, Welcome to the forums! You can purchase all of the DLC content and all extra content on Steam. I will link everything below for you. Here is the Holiday Pack Here is The Passage Standalone Here is Botanica standalone Here is Sunken Treasures standalone Here is the Season Pass Here is the Deluxe Pack That should be everything. Please reach out to our Support Team about accidentally purchasing the DLC content on Uplay. They can assist you with this. Read more

Hello Ingrvar, Welcome to the forums! Thank you for reaching out to us. I am going to move your thread to our Dedicated Player Support Forum for assistance. You can also reach out directly to our team Here

Originally Posted by cuttyhunker
Watching Anno Union video will explain coop well. Looks very interesting as I have never played a game with coop before.

It is quite fun. I hope that you enjoy it with some friends when the update drops! Read more

Hello gandamula, Welcome to the forums! Anno 1800 was available on Steam for pre order only. It is currently available on the Epic Store and also Uplay store. You can find out more information about the availability of Anno 1800 Here

Awesome calculators! Thanks for sharing them with the community, adriaman and EchoNoire. I'm sure many players can find them very useful.

Originally Posted by pownsya
UbiCosmos,
Thank you for the reply. It seems I just misunderstood what the Season Pass actually was. I thought it was subscription based like UPlay+ or some other versions of "Season Pass" in other games that are also subscription based. Anyway thanks for clarifying, so purchasing this Season Pass will get me the same thing as if I purchased Sunken Treasures, Botanica, and The Passage individually?

You are welcome! Yes, that is correct. You also get a discount for purchasing the Season Pass as opposed to all 3 DLC's individually. Read more

Hello pownsya, For clarification, which subscription are you referring to? If already own the game the purchase then DLC, your ownership of the Season Pass is permanent. The DLC is not on a subscription basis. Once you pay for it, you own it.

Hello slackpanda, Welcome to the forums! Yes, that is correct. As you can see from our Anno Union blog below: Game Update 6, including the previously announced co-op mode and statistics system, will be released alongside our third DLC, The Passage, in December. Combining all these content drops into one update will allow us to focus all of our polishing efforts into one release, giving us extra time for additional extensive testing of all the new content and new features. I'd recommend keeping an eye on the blog for all of our latest updates. Read more

Originally Posted by CarlDuffin
Solution was to rebuild Windows 10. Worked fine after that.

Hello CarlDuffin, Welcome to the forums! I am happy to hear that you found a solution. In the future, please feel free to contact our dedicated Support Team for assistance. Read more

Hello Taxi1954, Welcome to the forums! I haven't seen any players report an issue with this particular quest. Have you tried checking out some YouTube tutorials? YouTube is a great resource.